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BMW of Ontario

Ontario, CA

Overview
Reviews
4.9
735 Reviews
Call Dealership (909) 787-2545
View Awards

1301 Auto Center Drive

Ontario, CA

91761

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Showing 735 reviews

August 22, 2022

The service was excellent, and the salesperson's customer service was five stars. The overall experience was more than satisfying. More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Aug 24, 2022 -

BMW of Ontario responded

Thanks for reviewing us and rating us 5 stars, Alex. We're pleased to learn that our team continues to be good at what they do! Have a wonderful day and thank you for choosing BMW of Ontario.

August 20, 2022

Will Smith in Service is the best but the mechanics still could not fix my problem More

by Lungman37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Aug 24, 2022 -

BMW of Ontario responded

Hello, We're always open to learning more about our customers' experiences and feedback. Please feel welcome to contact me directly if you would like to discuss your service experience in greater detail. I sincerely appreciate your time. Thank you, Chris Mandry Service Manager BMW of Ontario cmandry@penskeautomotive.com

August 20, 2022

Stuff was helpful made me feel home. Explain everything perfectly. Left the dealership happy. I definitely recommend to everyone More

by hagop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyland
Report | Print
Aug 23, 2022 -

BMW of Ontario responded

We are so grateful for this feedback. Thank you for trusting the BMW of Ontario team for all of your vehicle needs. We hope to welcome you back again next time.

Aug 23, 2022 -

BMW of Ontario responded

We are so grateful for this feedback. Thank you for trusting the BMW of Ontario team for all of your vehicle needs. We hope to welcome you back again next time.

Aug 23, 2022 -

BMW of Ontario responded

We are so grateful for this feedback. Thank you for trusting the BMW of Ontario team for all of your vehicle needs. We hope to welcome you back again next time.

Aug 23, 2022 -

BMW of Ontario responded

We are so grateful for this feedback. Thank you for trusting the BMW of Ontario team for all of your vehicle needs. We hope to welcome you back again next time.

Aug 23, 2022 -

BMW of Ontario responded

We are so grateful for this feedback. Thank you for trusting the BMW of Ontario team for all of your vehicle needs. We hope to welcome you back again next time.

Aug 23, 2022 -

BMW of Ontario responded

We are so grateful for this feedback. Thank you for trusting the BMW of Ontario team for all of your vehicle needs. We hope to welcome you back again next time.

August 18, 2022

Friendly and easy to communicate with. Will visit again when is needed in the future. More

by Keith.su
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ibarra
Report | Print
Aug 19, 2022 -

BMW of Ontario responded

We are glad to see that our Team was friendly and easy to communicate with during your time here. If you are in need of anything else, please give us a call. Have a nice day from all of us here at BMW of Ontario, Keith.

August 18, 2022

We keep going back . This is my 3rd car and will continue to support this dealership. Very satisfied with the sales and service. Thank you BMW of Ontario More

by teenabaca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizette
Report | Print
Aug 19, 2022 -

BMW of Ontario responded

Thank you so much for doing business with us. BMW of Ontario truly appreciates your five-star review as well as continued business.

August 13, 2022

Great customer service I highly recommend for services. All workers are helpful and answer all questions More

by Krystalcarrillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Aug 16, 2022 -

BMW of Ontario responded

Hello. We are pleased to know that you are happy with the way we serve our customers here, at BMW of Ontario. Please don't hesitate to contact us in the future if you need further assistance with your luxury vehicle.

August 11, 2022

Friendly, answered all our questions with great patience. Office was very clean. Very comfortable. Great car wash!😁 More

by sherimayrand
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lissett and Mathew Gordon
Report | Print
Aug 12, 2022 -

BMW of Ontario responded

Our team is delighted to be told that you had a superb encounter with BMW of Ontario. We truly appreciate your contributing this marvelous rating on DealerRater. We are here and ready to help with any of your future vehicle needs. Thank you,

August 11, 2022

Courteous and professional but kind of pricey, they will get it done right for you More

by Pakleung168
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Aug 13, 2022 -

BMW of Ontario responded

Our staff is thrilled to know that you had such a warm encounter with our team here at BMW of Ontario. Thanks for recognizing us with this fine comment online here on DealerRater. Please come again whenever needed.

August 11, 2022

Came in for 2 new front tires and a low coolant issue and the car was done same day thanks to Robert Ibarra and the techs. Turns out the low coolant issues was due to a bad pump and all the parts were in sto More

by RolandoSotomayor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert,Ibarra
Report | Print
Aug 13, 2022 -

BMW of Ontario responded

Hello, the Service Department is grateful for your business, and BMW of Ontario appreciates your amazing review. Thank you for taking the time to leave one. We are so glad to read that we were able to service everything for your car.

August 10, 2022

Very professional employees and the dealership is very well kept. The lobby is clean and the snacks are great. More

by wavegonz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artemisa
Report | Print
Aug 10, 2022 -

BMW of Ontario responded

We're so pleased to learn that you had such a wonderful visit. If you need anything down the road, let us know. We're always here to help!

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