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BMW of Ontario

Ontario, CA

Overview
Reviews
4.9
734 Reviews
Call Dealership (909) 787-2545
View Awards

1301 Auto Center Drive

Ontario, CA

91761

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Showing 735 reviews

August 30, 2022

Tim has always taken care of me with my service needs. Awesome service from Tim and all staff at BMW of Ontario More

by Patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Burgess, Keiley Escarcega
Report | Print
Aug 31, 2022 -

BMW of Ontario responded

Hello Patrick, we are so glad to take care of your service needs. Thank you so very much for allowing us to serve you here at BMW of Ontario.

August 30, 2022

Very clean and everyone is professional. Will Smith is the best. He helped me out a lot the last time I was there. More

by josie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Smith
Report | Print
Sep 01, 2022 -

BMW of Ontario responded

Hello, Josie. We strive to provide our customers with a clean and professional service. We are happy to know our team was helpful and your experience was great. Thank you for doing business with us here at BMW of Ontario.

August 27, 2022

Very pleased with the service. Very honest and ethical team. Would definitely be back when I’m ready for my next bmw. More

by Danieljestrada49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Aug 30, 2022 -

BMW of Ontario responded

Thank you for leaving our very honest and ethical Team this kind review and rating to look back on here at BMW of Ontario. We hope to serve you in the future. We appreciate you.

August 27, 2022

My service writer, Anthony was awesome and made the entire repair process easy. Had $4k warranty work taken care of without any headaches thanks to the team at BMW Ontario. Will be back, never going an More

by Bd2nd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Aug 30, 2022 -

BMW of Ontario responded

Thank you for the great review of our Service Team. We strive to make the repair process as smooth as possible. BMW of Ontario is happy to serve you and appreciates your loyalty. Should you have any additional service needs or questions, please reach out to us.

August 26, 2022

Friendly staffed, knowledgeable servicemen, dedicated to providing excellent customer service. Will be returning for all my maintenance needs. More

by talontsi150
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniyal
Report | Print
August 25, 2022

Ernie goes out of his way for his customers everytime. I definitely recommend this dealership! More

by Antonio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie
Report | Print
Aug 30, 2022 -

BMW of Ontario responded

Antonio, thank you for the stellar review. We are pleased to know that our team was able to provide you with top-notch customer service. It is our pleasure to ensure that your experience is one of the best. Thank you so much for the recommendation. BMW of Ontario is here for any assistance that you may require in the future.

August 24, 2022

They go above and beyond for their customers excellent customer service they treated me like family from the minute I walked in More

by Gtony0471
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean pre own sales department , Keiley Escarcega
Report | Print
Aug 25, 2022 -

BMW of Ontario responded

Hello! We are pleased to learn our team went above and beyond, meeting your expectations and treating you like family. Thank you for visiting BMW of Ontario.

August 24, 2022

I drove 2 hours to get there and it was well worth it, they are very professional and respectful, zero nickel and diming, zero run arounds. Honestly the best experience you can expect. More

by Ron Tomson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Aug 25, 2022 -

BMW of Ontario responded

Hello Ron, we thank you for taking time out of your day to come by BMW of Ontario. Respect, professionalism, and making sure our customers have the best experience here are what we strive for. Enjoy the rest of your day.

August 24, 2022

Service Department is very friendly, professional and service was completed quickly and sooner than promised. More

by sae.1856
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie Dominguez
Report | Print
Aug 25, 2022 -

BMW of Ontario responded

Hello, our Service Department strives to be friendly, and professional here at BMW of Ontario. It was our pleasure to get you taken care of in a timely manner.

August 23, 2022

Amazing! It was fast and they helped me through the entire process. I would recommend the internet sales team. More

by drami76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Aug 23, 2022 -

BMW of Ontario responded

Hi, we appreciate the 5-star review. We are delighted to know that you had a great car buying experience with us. Thank you for choosing BMW of Ontario, we look forward to having you back again. Martyn Mayhead General Manager BMW of Ontario (714) 448-1335 martyn.mayhead@penskeautomotive.com

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