BMW of Ontario
Ontario, CA
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BMW provided excellent service from start to finish. Will Smith always takes care of my car needs and keeps me informed of any issues. I am very happy with the overall treatment I received. Will Smith always takes care of my car needs and keeps me informed of any issues. I am very happy with the overall treatment I received. More
Excellent attention and detailed explanation for the advisor Oscar Sanchez to help with the process in buying my car. I was leasing for 3 years. In general all the time I had the car,the personal of advisor Oscar Sanchez to help with the process in buying my car. I was leasing for 3 years. In general all the time I had the car,the personal of the service department, specially Sergio Herrera, always did an excellent work Thank you BMW Ontario More
Their SMS messaging is perfect for real time communication. The video summary of the service is a nice cherry on top. The one thing that took the 5th star away is that they did not fully charge communication. The video summary of the service is a nice cherry on top. The one thing that took the 5th star away is that they did not fully charge my EV before returning it to me. I understand they wouldn’t do that with an ICE but really? You couldn’t top off my charge? My invoice said a car wash was included. All evidence points to that it was never done. Otherwise, they pass with room for improvement. More
Excellent dealer, great people to work with, fair pricing, and an easy process. Much more enjoyable than other bmw buying experiences. Sarah was great in responding to online inquiries, Oscar was eas pricing, and an easy process. Much more enjoyable than other bmw buying experiences. Sarah was great in responding to online inquiries, Oscar was easy to deal with on the sale of my 2022 X3M Comp. And Pedro was an excellent assistant getting the car ready for delivery. More