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BMW of Ontario

Ontario, CA

4.9
734 Reviews

1301 Auto Center Drive

Ontario, CA

91761

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Showing 734 reviews

September 28, 2022

Service advisor went extra mile to ensure that my recall and service could be completed on my car being an older model. Shows BMW is committed to required and proper maintenance can be obtained at the deal More

by Marv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Service Advisor
Sep 29, 2022 -

BMW of Ontario responded

BMW of Ontario is glad to go that extra mile to deliver the best service possible, Marv. We are committed to ensuring that your automotive needs are taken care of. Thank you for your positive review.

September 27, 2022

I have been working with Anthony Cornejo a few times. He is amazing, he is so friendly and patience answered all my concerns and questions, also gave me professional advice. Javeria is amazing as well, More

by YG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony & Javeria, Keiley Escarcega
Sep 27, 2022 -

YG responded

However the person who schedule my appointment 3 days later when she heard my car can not be drove, had to tow-in. Hopefully she can offer me a sooner service schedule next time, like what Javeria did :) Thank you

September 26, 2022

Jerry & his team handled all my issues quickly & professionally. My experience over the last 4 years has been incredibly positive. More

by rickw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia
Sep 27, 2022 -

BMW of Ontario responded

It is incredibly rewarding to receive reviews like yours. Our Service Team here at BMW of Ontario, endeavors to provide all of our valued guests with an impeccable customer service experience. Thank you for choosing us and for your loyalty. For further assistance, please contact us anytime. Have a wonderful day.

September 26, 2022

Artemisa my advisor was very detail and accurste in explaining.what ti be done in my car and kept me posted on the status of repair. More

by piosalamanca50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artemisa Escribil
Sep 27, 2022 -

BMW of Ontario responded

Thank you for taking the time to share your fantastic five-star review, we at BMW of Ontario appreciate it. Our knowledgeable Service Team ensures every customer is kept informed throughout their service visit on the status of their vehicle. It was our pleasure to be of assistance to you, don't hesitate to reach out for any future needs.

September 24, 2022

From the moment I entered the dealership I was treated with enthusiasm and respect. A definite recommend. More

by Wek62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pickens, Keiley Escarcega
Sep 26, 2022 -

BMW of Ontario responded

Hello. Thank you for your excellent 5-star review and recommendation. It's so important that we understand and meet the needs of every guest that walks through our doors. Your business is always honored at BMW of Ontario.

September 23, 2022

My service advisor Jonathan Diaz was super helpful and great overall. He answered all my questions and addressed all my concerns. Gave me constant updates. The video that gave me a run down of my car was More

by JeffersonH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Sep 25, 2022 -

BMW of Ontario responded

Hello, thank you for your five-star review and feedback. BMW of Ontario is thrilled to read our Service Team was super helpful, addressed your concerns, and was informative, and glad that the video was helpful, too. We appreciate your business.

September 23, 2022

Jerry provided great service by going above and beyond. Answered all questions thoroughly. Highly recommend! More

by Hpark01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia
Sep 23, 2022 -

BMW of Ontario responded

Hello! We're pleased to learn that our Service Team went above and beyond your expectations during your recent visit. We hope you continue to choose BMW of Ontario for all your automotive needs. We hope you have an excellent weekend.

September 22, 2022

They were very helpful in transferring a lease to a purchase when the lease expired for my mother. More

by butlermom2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzette
Sep 23, 2022 -

BMW of Ontario responded

Hi there, It's nice to know that our team was helpful and could meet your mother's expectations. Thank you for choosing BMW of Ontario and please let us know if there is anything else you need.

September 20, 2022

Byron & Wyland we’re great to work with, and not pushy at all which made the experience pleasurable. Wyland is very responsive even days an weeks after we too delivery of our i3. More

by Brianfv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyland
Sep 21, 2022 -

BMW of Ontario responded

Hello Brian, we are so glad our team made your experience pleasurable here at BMW of Ontario. Thank you kindly for this review and allowing us to serve you. We hope you enjoy your new BMW i3.

September 19, 2022

Wyland was a great salesman. No pressure, listened to our needs and got us the exact car we needed. More

by bakerbunch25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyland , Keiley Escarcega
Sep 20, 2022 -

BMW of Ontario responded

We here at BMW of Ontario are excited to learn you enjoyed a pressure-free and attentive car buying experience working with our Sales Team. Thank you for your five-star review and congratulations on your new vehicle. We look forward to welcoming you back for any future needs.

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