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BMW of Ontario

Ontario, CA

4.9
734 Reviews

1301 Auto Center Drive

Ontario, CA

91761

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Showing 734 reviews

October 24, 2022

Bmw of Ontario has the best service advisor Sergio Herrera and best dealership servicing my car in the past 21 years. More

by faridshershah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
Oct 26, 2022 -

BMW of Ontario responded

Hello. We are grateful to have had your business for the past 21 years. BMW of Ontario is happy to provide a valued customer like you with the best service possible. Thank you for being loyal all these years and for sharing this positive review.

October 23, 2022

Excellent customer service, very professional and helpful and friendly. I would highly recommend to all my family and friends. More

by jocelynfranciscoviado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashad
Oct 25, 2022 -

BMW of Ontario responded

Hello, thank you for the awesome review. We are thrilled to know you had a professional, helpful, and friendly experience with us at BMW of Ontario. Your great recommendation is appreciated and we look forward to seeing you again. Take care.

October 21, 2022

Everyone is super friendly and helpful. I will definitely be back for all my vehicles service needs. More

by Rjilas5@hotmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artemisia echribel, Keiley Escarcega
Oct 23, 2022 -

BMW of Ontario responded

Thank you for your positive 5-star rating, Rjilas5@hotmail.com, and that our Service Team was so friendly and helpful. We are happy you had a wonderful experience with us here at BMW of Ontario.

October 21, 2022

They were very professional. The check was exceptional and they kept me updated. The facility was clean. More

by Okpara1231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service technician
Oct 23, 2022 -

BMW of Ontario responded

Hello, we're overjoyed that you worked with our Service Department, which kept you updated on the work that was provided. We, at BMW of Ontario, keep our facility clean for our guest's enjoyment.

October 21, 2022

A very joyous and pleasant customer experience with the sales team. I will not hesitate to recommend this dealership. More

by Kenneth Okaigya Annan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ask for Sean, or Paul.
Oct 23, 2022 -

BMW of Ontario responded

Hello Kenneth. We can't thank you enough for this wonderful 5-star review of the exceptional customer experience you received from our Sales Team here at BMW of Ontario. Your recommendation is greatly appreciated.

Oct 23, 2022 -

BMW of Ontario responded

Hello Kenneth. We can't thank you enough for this wonderful 5-star review of the exceptional customer experience you received from our Sales Team here at BMW of Ontario. Your recommendation is greatly appreciated.

Oct 23, 2022 -

BMW of Ontario responded

Hello Kenneth. We can't thank you enough for this wonderful 5-star review of the exceptional customer experience you received from our Sales Team here at BMW of Ontario. Your recommendation is greatly appreciated.

October 19, 2022

Great communications, quality service and friendly professional care. They identified the problems and recommended the needed services/repairs in the timely manner. Everything went smoothly as well as More

by ve051
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera, Keiley Escarcega
Oct 21, 2022 -

BMW of Ontario responded

Hello, thank you for your warm feedback. Our Service Team is ecstatic to know that we could take care of your recommended repairs in a timely fashion. We are happy to see everything went smoothly with the loaner process and that you had a quality experience. It is our goal to provide all of our customers with a professional and friendly visit each time. We appreciate you doing business with us at BMW of Ontario and we're here if you need anything more.

October 18, 2022

Robert was my Representative this time because my normal person was out (Anthony), Robert did good was pleasant and very knowledgeable, i had to have my brake pads replaced with resurfacing my rotators as w More

by Tonmar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Oct 20, 2022 -

BMW of Ontario responded

Sounds like you had a very efficient five-star experience with our Service Team. That's exactly what we like to learn. Thank you for bringing your vehicle to us at BMW of Ontario and we look forward to servicing your car again when needed.

October 18, 2022

Modern, convenient quick check in and out. Was kept informed. Easy from start to finish. More

by Sharon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio, Keiley Escarcega
Oct 20, 2022 -

BMW of Ontario responded

Hi Sharon, thank you for taking the time to leave a 5-star review for us at BMW of Ontario. We're happy we could meet your expectations. Our team is available should you require any extra help.

October 18, 2022

The service agents are courteous and very friendly. They would do provide timely updates upon request. More

by Thespian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Velasquez
Oct 20, 2022 -

BMW of Ontario responded

Hello, Your comments are much appreciated. Having satisfied clients is the most important and gratifying element of our business. Thank you, Chris Mandry

October 18, 2022

5+++ stars! I’ve been coming to Ontario BMW for a number of years to get my 440i serviced. I can always rely on service agent, Jerry Garcia, to provide me with g More

by Paul M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia
Oct 20, 2022 -

BMW of Ontario responded

Hi Paul, thank you so much for taking the time to write about your experience with us. We are excited to learn our Service Team went above and beyond to help you save as much as possible. It's a thrill to know we have gained your loyalty through consistent work and excellent customer service. Thank you for always choosing us here at BMW of Ontario for your BMW 440i maintenance needs. We are available to help if you need additional assistance in the future. Have a terrific day.

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