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BMW of Ontario

Ontario, CA

4.9
723 Reviews

1301 Auto Center Drive

Ontario, CA

91761

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Showing 723 reviews

November 10, 2022

Fast transaction that went exactly as expected. No pressure on additional warranties. They sold me a car at MSRP that other dealers were attempting to mark up 5-20k. More

by Jack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo
Nov 12, 2022 -

BMW of Ontario responded

Hello, Jack. Congratulations on your new vehicle. We are pleased to know you had a timely and efficient purchase experience with our pleasant Sales Team. Please let us know if we can assist you with anything else. BMW of Ontario is here for your automotive needs.

November 03, 2022

Ignacio was great and always answered my questions. The purchase process was painless and they were tied into my credit union which made it hassle free More

by 4rotn1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ignacio, Keiley Escarcega
Nov 07, 2022 -

BMW of Ontario responded

Congratulations on your new purchase with our Sales Team. Our Sales Team wants each customer to have a smooth car-buying experience. All of the questions that you had were answered and our Finance Team got you set up with your credit union. Wishing you well on the road from all of us at BMW of Ontario.

November 01, 2022

Easily one my favorite purchases as a life-long BMW enthusiast. I worked with the entire Internet Sales team. Sarah, Pedro, Oscar and Diego were all competent, caring, respectful and worked hard to ele More

by TI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah, Pedro, Oscar, Diego
Nov 04, 2022 -

BMW of Ontario responded

Hello, we are glad to learn that you are impressed with our Sales Department and the knowledgeable and efficient care you received. We are happy that our team could provide you with a memorable experience. Thank you for being a valued customer of BMW of Ontario, and we look forward to your future visit.

October 31, 2022

Jerry Garcia is a great advisor, I was in a hurry and he got me through my maintenance for my vehicle quickly and professionally, would definitely recommend him if you need any help with your vehicle. More

by Tommyxia64391997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia
Nov 03, 2022 -

BMW of Ontario responded

Hello. Thank you for letting us know how much you enjoyed your fast and friendly service appointment here at BMW of Ontario. Our team understands that our customer's time is valuable and strives to ensure services are completed efficiently. Thank you again for your kind recommendation and overall business. Please let us know if there is anything more we can assist you with moving forward.

October 31, 2022

Online puts chase began with Sarah and ended with Zo. I thought Sarah was fantastic- friendly, patient, kind. Zo a little sarcastic - body language counts too. Finance person very professional. Deal went More

by caudillmi
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Nov 04, 2022 -

BMW of Ontario responded

Hello, Your feedback is important to us here at BMW of Ontario. I would appreciate the opportunity to speak with you to address your three-star rating and concerns regarding your interactions with our Sales Team. Please reach out to me when you have a moment. Thank you, Martyn Mayhead General Manager BMW of Ontario (714) 448-1335 martyn.mayhead@penskeautomotive.com

October 28, 2022

Ontario BMW has excellent customer service. Anthony was very helpful in getting my service completed. More

by kakeuning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Oct 31, 2022 -

BMW of Ontario responded

Hi. Complete customer satisfaction is always the goal at our dealership. Our professional Service Team will be here at BMW of Ontario to help with any future needs. Please don't hesitate to reach out if you need further assistance. We appreciate your business.

October 28, 2022

Daniyal was very courteous and helpful. I appreciate the client service I receive every time I bring my car in. Thankyou! More

by Jus4cannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniyal , Keiley Escarcega
Oct 31, 2022 -

BMW of Ontario responded

Hello, We are thrilled that our team has been able to constantly meet your expectations and that they have been courteous and helpful. You will always be welcome here at BMW of Ontario.

October 28, 2022

Best dealership, very good customer service,treat customers well,i would recommend friends and family. More

by mmuugambi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio
Oct 31, 2022 -

BMW of Ontario responded

Thank you for sharing your five-star review and recommendation. We here at BMW of Ontario are happy to read you were provided good customer service and treated well. Please reach out to us if we can be of any assistance in the future.

October 27, 2022

The Staff Was Calm. PROFESSIONAL AND QUICK. Kept you up to date with what services Was being Done More

by Lorenemerritt30@Gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio, Keiley Escarcega
Oct 30, 2022 -

BMW of Ontario responded

Hello! We thank you for taking the time to write a review and share your professional and timely experience with our Service Department. We hope you'll think of BMW of Ontario next time your vehicle requires service.

October 24, 2022

Bmw of Ontario has the best service advisor Sergio Herrera and best dealership servicing my car in the past 21 years. More

by faridshershah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
Oct 26, 2022 -

BMW of Ontario responded

Hello. We are grateful to have had your business for the past 21 years. BMW of Ontario is happy to provide a valued customer like you with the best service possible. Thank you for being loyal all these years and for sharing this positive review.

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