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BMW of Ocala
Ocala, FL
801 Reviews
At BMW of Ocala, we’ve made cultivating a community one of our number one priorities since we opened our doors — over a decade ago. We’ve done our best, with the help of our other Gettel dealerships, to provide the best resources and training to our capable staff so our guests can have the ultimate experience when they visit us. Since we’ve put so much time into ensuring that each and every one of our team members has the proper training, we love seeing their success and the sense of belonging and family that has developed here.
This feeling extends into our community and helps us to serve you better. In fact, the BMW Headquarters has recognized our dealership with an Excellence in Sales Award for putting the needs of our guests first. There were 3,100 nominated dealerships across 85 different countries, and we were one of the six dealers in the world to win this category — talk about an accomplishment. We’re proud to be awarded this unique title and will continue to serve our guests in the best way possible, the Gettel way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 1:30 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 801 reviews
July 30, 2024
The staff is very courteous and customer-service oriented. Service adviser Robert Czaplicki is excellent oriented. Service adviser Robert Czaplicki is excellent More
by Lynn P
Employees Worked With
July 29, 2024
This is the best automobile dealership I have ever patronized. My most recent visit was totally positive as usual. My service manager, Brent Gustafson, always goes above and beyond the call of duty patronized. My most recent visit was totally positive as usual. My service manager, Brent Gustafson, always goes above and beyond the call of duty to accomodate me. More
by w4gd
Employees Worked With
July 29, 2024
Robert is truly an asset to your company it was my service advisor I believe that's what you call them anyhow my particular vehicle was way beyond what would be financially advisable to repair but if service advisor I believe that's what you call them anyhow my particular vehicle was way beyond what would be financially advisable to repair but if I get a BMW again which I dearly loved my BMW I will use you because of him More
by kwondoglenn
Employees Worked With
July 28, 2024
Very positive experience as my initial call into the dealership was with Sheila, and then later meeting Cesar. I can only state that everything within the process was very professional and clearly expla dealership was with Sheila, and then later meeting Cesar. I can only state that everything within the process was very professional and clearly explained. John in the finance department is also a seasoned professional and I would definitely recommend Cesar and the team to my friends and family. More
by TIMD.
July 27, 2024
I've been a customer of BMW Ocala since 2019. My service manager Brent always provides exceptional customer service and I couldn't be more satisfied. I recently purchased my new 2024 530i BMW. K My service manager Brent always provides exceptional customer service and I couldn't be more satisfied. I recently purchased my new 2024 530i BMW. Kevin made the process of designing my new BMW online easy and and the delivery process was exceptional. All the staff always goes beyond my expectations. An outstanding experience as always. More
by raboat57
July 26, 2024
Service was excellent and timely. Waiting area was comfortable with water, cofee and other refreshments. Snacks and fruit available. Service advisor was clear about cost and servic Waiting area was comfortable with water, cofee and other refreshments. Snacks and fruit available. Service advisor was clear about cost and services More
by Charlotte
Employees Worked With
July 26, 2024
Always accommodating They give you a clear understanding of what’s happening and a very quick with repairs. A loaner car is also provided. understanding of what’s happening and a very quick with repairs. A loaner car is also provided. More
by Krystian
Employees Worked With
July 26, 2024
I worked with Sheik Bakash and he was Excellent. Very professional, knowledgeable, helpful and friendly. Very professional, knowledgeable, helpful and friendly. More
by Ken
Employees Worked With
July 26, 2024
Everyone is very friendly and helpful; my car was clean and pristine when I picked it up! Very happy with this dealership! and pristine when I picked it up! Very happy with this dealership! More
by proesch
Employees Worked With
July 26, 2024
My experience at BMW of Ocala was great! ! Jesse was amazing. He went above and beyond to make sure I drove away as a happy customer. I highly recommend taking a trip to this spot and ask ! Jesse was amazing. He went above and beyond to make sure I drove away as a happy customer. I highly recommend taking a trip to this spot and ask for Jesse. You won’t be disappointed. More
by Noelle Khan
