BMW of Ocala

Friendly and knowledgable We used this dealership for service on an older bmw. We were so pleased we decided to purchase our car from them. It was a pleasant experience with ex We used this dealership for service on an older bmw. We were so pleased we decided to purchase our car from them. It was a pleasant experience with excellent customer service. More

Awesome purchasing experience!! John, Cheryl and Josh were great to work with. They worked well with me by phone and helped my decision making. I enjoyed the experience. John, Cheryl and Josh were great to work with. They worked well with me by phone and helped my decision making. I enjoyed the experience. More

excellent Return customer. Frank is great!!! I have had nothing but outstanding service. I would recommend BMW to all my friends. All staff are helpful and frie Return customer. Frank is great!!! I have had nothing but outstanding service. I would recommend BMW to all my friends. All staff are helpful and friendly. I am a BMW enthusiast for life! More

Overall a Vey good experience Everyone was knowledgable, friendly and service focused. You were made to feel special during the buying process. All employess went out of their way Everyone was knowledgable, friendly and service focused. You were made to feel special during the buying process. All employess went out of their way to support and communicate with you during the buying process. ViInny Monaco was a terrific salesman..He was very competent in every aspect of the selling experience. You wanted to but a car from him. Amed was an equally competent manager in every respect. It was clear he was the leader who drove the dealership culture. Very impressive. My only criticism was arriving at the purchase price and financing process was confusing. In part this was my fault as I should have taken more time to clarify and understand the cost and finance rate. The cost did not match True Value promise and I was told BMW uses a money rate versus and APR for financing. Is still don't know my APR and I will refinance if it's not competitive. More

Excellent Experience Throughout Porsche Buying Process My wife and I had never sat in a Porsche vehicle prior to our first visit to Porsche of Ocala. Our Sales Associate (SA) immediately put us at ease wit My wife and I had never sat in a Porsche vehicle prior to our first visit to Porsche of Ocala. Our Sales Associate (SA) immediately put us at ease with his professional, polite, and friendly manner. He answered our questions without pressure. This attitude was maintained throughout the shopping, ordering, and delivery process, not only by our SA, but by all the representatives of this dealership. We thank the sales staff for making a tasteful video of the white glove delivery process. We highly recommend Porsche of Ocala and our SA Gerry Harrison. More

Knowledgeable staff. Very professional and courteous staff. I would recommend Porsche of Ocala for anyone looking to buy a high end vehicle. I ended up with a cayman GT4 Very professional and courteous staff. I would recommend Porsche of Ocala for anyone looking to buy a high end vehicle. I ended up with a cayman GT4 and thoroughly enjoy it. More

2014 Lexus IS250 Before we even arrived at the dealership we received excellent service! By far the most pleasurable car buying experience we have had!!! They stand by Before we even arrived at the dealership we received excellent service! By far the most pleasurable car buying experience we have had!!! They stand by their word! Everything discussed on the phone, through text and email was exactly how things went. No hidden fees etc! Highly recommend this dealer to anyone in the market for a new or used car! Special thanks to Mike Keegan (sales manager) Darnell Riley (sales advisor) and Cheryl (Internet sales)!!!!!! More

Service Department I did not purchase my BMW X3 at the Ocala dealership, just move to Florida. I took it to have services for 2 year service. Made appointment and was I did not purchase my BMW X3 at the Ocala dealership, just move to Florida. I took it to have services for 2 year service. Made appointment and was told could not have loaner since such small dealership have to make appointment 2 weeks in advance for loaner. When I arrived at dealership was surprised at how big it was. When I arrived at 10 Was met by Celedenio Galloza. He took car said word call at 1 and give me update. Wen. I received no call went back at 1:30 to find he was at lunch. When he got back k at 2 they had not started on car yet. We finally got car back at 4 after he ask was I sure I wanted them to wash it. 2 weeks later my brake light comes on that pads need replaced. Called Celedeno at 9:45 this morning to see if was safe to drive. It is now 3/45. No call back. My family member is looking for BMW, I cannot recommend this dealership. This is my second BMW and worst service and treatment I have ever had More

perfect fit Gerry Harrison went above and beyond to find the perfect for us. We are very picky about what we dont like and listened and took all that information Gerry Harrison went above and beyond to find the perfect for us. We are very picky about what we dont like and listened and took all that information in to find the perfect fit for us. More

Delivery experience is excellent They did insure that all the legal and new car prep procedures required during the purchase process were performed to perfection. The vehicle familiar They did insure that all the legal and new car prep procedures required during the purchase process were performed to perfection. The vehicle familiarization process was quite thorough. More