Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Ocala
Ocala, FL
799 Reviews
At BMW of Ocala, we’ve made cultivating a community one of our number one priorities since we opened our doors — over a decade ago. We’ve done our best, with the help of our other Gettel dealerships, to provide the best resources and training to our capable staff so our guests can have the ultimate experience when they visit us. Since we’ve put so much time into ensuring that each and every one of our team members has the proper training, we love seeing their success and the sense of belonging and family that has developed here.
This feeling extends into our community and helps us to serve you better. In fact, the BMW Headquarters has recognized our dealership with an Excellence in Sales Award for putting the needs of our guests first. There were 3,100 nominated dealerships across 85 different countries, and we were one of the six dealers in the world to win this category — talk about an accomplishment. We’re proud to be awarded this unique title and will continue to serve our guests in the best way possible, the Gettel way.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 1:30 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 799 reviews
July 31, 2024
Your team is fantastic. Sunday night, I hit a pothole on the exit ramp, which blew out a tire on my new 840i. BMW sent a tow truck which didn’t get the vehicle to you until Sunday night, I hit a pothole on the exit ramp, which blew out a tire on my new 840i. BMW sent a tow truck which didn’t get the vehicle to you until 11:30am. I called and was fortunate to get Nick Weiss as my service advisor. He was amazing. Did everything he said he would. His communication skills were excellent. He went above and beyond to make sure I got the car back by close of business. He is a rockstar. We spoke at 2:00 and he said “you’re not going to need another night at a hotel. Your car will be ready today 👍👍 Sue enough, We were back on the road home to Tallahassee, thanks to your team. More
by LJO
Employees Worked With
Nick Weiss
July 31, 2024
Problem corrected promptly and under warranty. Vehicle was picked up at residence and loaner provided for our use. Thank you Vehicle was picked up at residence and loaner provided for our use. Thank you More
by George
Employees Worked With
July 31, 2024
Like customer services, the appointment process on time,they care about you more than they actually care.my advice Robert Czapicki nice guy time,they care about you more than they actually care.my advice Robert Czapicki nice guy More
by Jacky lau
Employees Worked With
July 31, 2024
I was able to leave my car Friday night had my brake fluid flush Saturday morning. I was sent a video explaining about my tires, brakes etc then picked my car up Saturday afternoon. Great to know my car fluid flush Saturday morning. I was sent a video explaining about my tires, brakes etc then picked my car up Saturday afternoon. Great to know my car is being completely taken car of Thank you BMW. More
by Susanw
July 30, 2024
Professional, knowledgeable, timely, courteous, polite, and really great coffee bar w/ pastries, nuts, and Robert C is most amazing service manager. and really great coffee bar w/ pastries, nuts, and Robert C is most amazing service manager. More
by Mnemethsales
Employees Worked With
July 30, 2024
This dealership goes above and beyond every time. Keeping you updated with status of your vehicle while you wait.....Always feel welcomed:) Keeping you updated with status of your vehicle while you wait.....Always feel welcomed:) More
by sweethonda78
Employees Worked With
July 30, 2024
Spoke with service manager and he got me in the next day as always very expedient as always very expedient More
by keith_shipley
Employees Worked With
July 30, 2024
The staff is very courteous and customer-service oriented. Service adviser Robert Czaplicki is excellent oriented. Service adviser Robert Czaplicki is excellent More
by Lynn P
Employees Worked With
July 30, 2024
Has the best costumer service than the rest of the dealership around the town and the best automobile service dealership around the town and the best automobile service More
by pecorsote777
Employees Worked With
July 29, 2024
This is the best automobile dealership I have ever patronized. My most recent visit was totally positive as usual. My service manager, Brent Gustafson, always goes above and beyond the call of duty patronized. My most recent visit was totally positive as usual. My service manager, Brent Gustafson, always goes above and beyond the call of duty to accomodate me. More
by w4gd
Employees Worked With
