BMW of Ocala

A Great Experience We purchased our new BMW X5 with the help of Gerry Harrison. We have worked with him before and each time have been completely satisfied. He is very p We purchased our new BMW X5 with the help of Gerry Harrison. We have worked with him before and each time have been completely satisfied. He is very professional and an asset to the Ocala dealership. More

great people to do buisness with. I purchased a 2016 m3 from BMW of Ocala. I received my allocation/production number in a timely manner with the help of Darnell Riley with no prob I purchased a 2016 m3 from BMW of Ocala. I received my allocation/production number in a timely manner with the help of Darnell Riley with no problems...great guy. I was happy about that after hearing of others stories being given the runaround by other dealers. They also got my special order request done correctly, and Frank Rebro was a great help with getting my PCD scheduled. I received a decent discount off msrp to boot! More

Does not do business ethically. Avoid Avoid, they do not do business ethically. Was attempting to purchase a car for a relative and BMW of Ocala was the closest dealership. I've owned 4 BM Avoid, they do not do business ethically. Was attempting to purchase a car for a relative and BMW of Ocala was the closest dealership. I've owned 4 BMW's in my life so this was not my first time, and I have a degree in finance so I know how leases work. Was looking at a 2015 model of which they had plenty in stock (and the 2016's are coming in), Edmunds and all sites indicate these are going close to invoice at this point. BMW USA is running a lease special (that assumes buying @ MSRP!) for $4200 and 279/mo. Found a car on the lot that was $500 more that modeled on BMW - first quote was $5300 down and $425/mo. I asked for an explanation, our sales person went back into the finance office, and says "oh, we modeled for average credit, I apologize" and brings back another one for $345 a month. I ask why the discrepancy from what is on BMW USA and was lied to, and even followed up by email asking for an explanation of why they were not evening meeting BMW's offer and was not answered. Throw in a ridiculous $795 "pre delivery service fee" and $195 "electronic tag fee", and you can do better. We purchased at BMW of South Orlando and received straightforward and honest treatment. I'm amazed places that do business like this are still around. More

What a pleasure! From the moment I spoke with Frank Rebro and Teri Johnson I felt very comfortable and relieved knowing I have someone looking out for me. Unlike many From the moment I spoke with Frank Rebro and Teri Johnson I felt very comfortable and relieved knowing I have someone looking out for me. Unlike many other dealerships Frank and Teri always followed up, explained my best options in great detail and continued to work with me even though my schedule was challenging for us to connect at times. They handled the whole process very professionally and when Frank delivered my new vehicle I was again reminded what an outstanding professional he is. From the very first conversation until the delivery day the experience was the best anyone could hope for and I will make certain to recommend BMW of Ocala and Frank & Teri time and time again. More

Great experience Great sales person, Frank was very professional. He made the task of buying a new car a pleasant experience. This is the third new BMW we have purc Great sales person, Frank was very professional. He made the task of buying a new car a pleasant experience. This is the third new BMW we have purchased from Frank and this dealership. More

Awesome,fantastic,wonderful,excellent and Fun They don't come any better then this dealerships they kill you with kindness and snacks,Oh by the way Back in The Bronx I was known as Richie Snacks, They don't come any better then this dealerships they kill you with kindness and snacks,Oh by the way Back in The Bronx I was known as Richie Snacks,kidding aside it was a great experience I'll be back in three years for another Thanks to all,Vincent. C, Dustin,dalton and Scott they weren't kidding when they call them Geniuses. Thank you again Rich & Mary Ann Vinelli More

Friendly and knowledgable We used this dealership for service on an older bmw. We were so pleased we decided to purchase our car from them. It was a pleasant experience with ex We used this dealership for service on an older bmw. We were so pleased we decided to purchase our car from them. It was a pleasant experience with excellent customer service. More

Awesome purchasing experience!! John, Cheryl and Josh were great to work with. They worked well with me by phone and helped my decision making. I enjoyed the experience. John, Cheryl and Josh were great to work with. They worked well with me by phone and helped my decision making. I enjoyed the experience. More

excellent Return customer. Frank is great!!! I have had nothing but outstanding service. I would recommend BMW to all my friends. All staff are helpful and frie Return customer. Frank is great!!! I have had nothing but outstanding service. I would recommend BMW to all my friends. All staff are helpful and friendly. I am a BMW enthusiast for life! More

Overall a Vey good experience Everyone was knowledgable, friendly and service focused. You were made to feel special during the buying process. All employess went out of their way Everyone was knowledgable, friendly and service focused. You were made to feel special during the buying process. All employess went out of their way to support and communicate with you during the buying process. ViInny Monaco was a terrific salesman..He was very competent in every aspect of the selling experience. You wanted to but a car from him. Amed was an equally competent manager in every respect. It was clear he was the leader who drove the dealership culture. Very impressive. My only criticism was arriving at the purchase price and financing process was confusing. In part this was my fault as I should have taken more time to clarify and understand the cost and finance rate. The cost did not match True Value promise and I was told BMW uses a money rate versus and APR for financing. Is still don't know my APR and I will refinance if it's not competitive. More