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BMW of Ocala
Ocala, FL
799 Reviews
At BMW of Ocala, we’ve made cultivating a community one of our number one priorities since we opened our doors — over a decade ago. We’ve done our best, with the help of our other Gettel dealerships, to provide the best resources and training to our capable staff so our guests can have the ultimate experience when they visit us. Since we’ve put so much time into ensuring that each and every one of our team members has the proper training, we love seeing their success and the sense of belonging and family that has developed here.
This feeling extends into our community and helps us to serve you better. In fact, the BMW Headquarters has recognized our dealership with an Excellence in Sales Award for putting the needs of our guests first. There were 3,100 nominated dealerships across 85 different countries, and we were one of the six dealers in the world to win this category — talk about an accomplishment. We’re proud to be awarded this unique title and will continue to serve our guests in the best way possible, the Gettel way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 1:30 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 799 reviews
August 03, 2024
Great customer service. Always have a great experience at this dealership. Took my car for service and they never disappoint. Always have a great experience at this dealership. Took my car for service and they never disappoint. More
by Jen
Employees Worked With
August 02, 2024
The dealership would have received 5 stars, but the confusion in the beginning is not what I expect from BMW. The repair work took much longer than I was told. confusion in the beginning is not what I expect from BMW. The repair work took much longer than I was told. More
by alanmat9
Employees Worked With
August 01, 2024
I recently had the pleasure of purchasing a vehicle from BMW Ocala and I must say it was the best experience I’ve ever had buying anything. From start to finish, the team at this dealership exceeded all my BMW Ocala and I must say it was the best experience I’ve ever had buying anything. From start to finish, the team at this dealership exceeded all my expectations and made the entire process smooth and enjoyable. I was immediately impressed by the warm and welcoming atmosphere. The showroom was immaculate, and the staff greeted me with genuine smiles and offers of assistance without being pushy. Malcolm paid great attention to detail, ensuring that every aspect of the transaction was handled smoothly. Even after the sale was finalized they promised to fix a minor issue with the car, and they not only met but exceeded my expectations in honoring their commitment. If you’re in the market for a vehicle, I highly recommend seeking out Malcolm for an outstanding car-buying experience. You won’t be disappointed! More
by toni
August 01, 2024
The whole process; making an appointment, receiving reminders, arriving, checking in, waiting in the lounge, being updated on the progress and finally checking out was done with courtesy and profession reminders, arriving, checking in, waiting in the lounge, being updated on the progress and finally checking out was done with courtesy and professionalism….much appreciated! More
by bojocrown
Employees Worked With
Other Employees :
The hostess making sure we were comfortable
August 01, 2024
Aways pleased with the service at BMW Ocala. Brent is a pleasured to work with and always explain in detail what work is recommended and complies with my recommendations as to what I want done. Brent is a pleasured to work with and always explain in detail what work is recommended and complies with my recommendations as to what I want done. More
by pete
Employees Worked With
August 01, 2024
Best dealership experience I ever had my life and I am 44 years old and I have have owned a lot of vehicles in my years on this planet , staff were great beyond measure super friendly and offered me way more years old and I have have owned a lot of vehicles in my years on this planet , staff were great beyond measure super friendly and offered me way more when I expected in terms of service I would recommend them to anyone needing a vehicle. More
by Travis Bennett
Employees Worked With
Nick
August 01, 2024
The team did an excellent job, Nick my service advisor was on top of things and made sure that everything was completed in a timely manner. Everyone I met at this Dealership was extremely polite and kind was on top of things and made sure that everything was completed in a timely manner. Everyone I met at this Dealership was extremely polite and kind. Thank you. More
by Danshacks
Employees Worked With
Nick in service and the ladies at reception
July 31, 2024
Emanuel Tortorici, Service Department provided explanations and updates on my vehicle. Really enjoyed receiving the diagnostic video of my vehicle. As always, excellent communication and timely se explanations and updates on my vehicle. Really enjoyed receiving the diagnostic video of my vehicle. As always, excellent communication and timely service. More
by Lisa Garcia
Employees Worked With
