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BMW of Ocala
Ocala, FL
676 Reviews
At BMW of Ocala, we’ve made cultivating a community one of our number one priorities since we opened our doors — over a decade ago. We’ve done our best, with the help of our other Gettel dealerships, to provide the best resources and training to our capable staff so our guests can have the ultimate experience when they visit us. Since we’ve put so much time into ensuring that each and every one of our team members has the proper training, we love seeing their success and the sense of belonging and family that has developed here.
This feeling extends into our community and helps us to serve you better. In fact, the BMW Headquarters has recognized our dealership with an Excellence in Sales Award for putting the needs of our guests first. There were 3,100 nominated dealerships across 85 different countries, and we were one of the six dealers in the world to win this category — talk about an accomplishment. We’re proud to be awarded this unique title and will continue to serve our guests in the best way possible, the Gettel way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 1:30 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 676 reviews
February 25, 2022
Robert is the best! !! He ALWAYS has my best interest in mind. I do like the visual inspection! !! He ALWAYS has my best interest in mind. I do like the visual inspection! More
by My Baby 2015
Verified CustomerEmployees Worked With
Helpful February 24, 2022
Celedinio was amazing. so professional and helpful. he made sure we got out tire replaced on the same day and got us back on the road so professional and helpful. he made sure we got out tire replaced on the same day and got us back on the road More
by ROB.HAHN
Employees Worked With
Celendenio Galloza
February 24, 2022
Smooth delivery. Excellent after sale response to a problem. Tech traveling 225 miles to handle! Excellent after sale response to a problem. Tech traveling 225 miles to handle! More
by MARYLIZSMI
February 24, 2022
The team at BMW Ocala helped me choose a reliable vehicle for work. I have always dreamed of owning a BMW & they made that dream come true. for work. I have always dreamed of owning a BMW & they made that dream come true. More
by GABRIELLESATCHELL
February 24, 2022
Fantastic experience from the moment I walked in the door to the moment I drove away in my new car. Excellent customer service after purchase to assure I’m pleased with the vehicle. Cannot recommend this dea to the moment I drove away in my new car. Excellent customer service after purchase to assure I’m pleased with the vehicle. Cannot recommend this dealership and the amazing people who work there any enough to do them justice. World-class operation! More
by frannmrichards
Employees Worked With
Other Employees :
Tyler (can’t remember last name), Bobby Watts, Kia Hudson
February 24, 2022
Very thorough inspection. They listened to my concerns and worked to find the problem. Great service!! I will continue to use BMW of Ocala over the BMW dealers closer to me. They listened to my concerns and worked to find the problem. Great service!! I will continue to use BMW of Ocala over the BMW dealers closer to me. More
by BAYLESSC
February 22, 2022
Once they got a hold of my email address their spam never stopped - I've called and asked them to cease but have been completely ignored - I bought my car elsewhere from a dealer who listens to their custome stopped - I've called and asked them to cease but have been completely ignored - I bought my car elsewhere from a dealer who listens to their customers and doesn't send endless canned messages - There are better dealers who value customers More
by 6 Cy Guy
Employees Worked With
Frank Rebro
February 14, 2022
I always have a great customer experience at BMW of Ocala when ever I stop by to buy parts or accessories, or when my 5 series had a recall done. But my recent purchase experience set a new standard fo Ocala when ever I stop by to buy parts or accessories, or when my 5 series had a recall done. But my recent purchase experience set a new standard for excellence in both service and salesmanship. The process was seamless and efficient, Kia and Cristina were extremely efficient and professional well beyond their years. BMW of Ocala will definitely be my first choice next time I am in the market for a vehicle. More
by PhotoCharlie
Employees Worked With
Kia Hudson , Bobby Watts
February 10, 2022
I went to set up a appointment to have check engine light checked. I had a 228xi 2015. While walking around showroom I saw a new 230i and just couldn't walk away from it. Kia was extremely helpful and we end checked. I had a 228xi 2015. While walking around showroom I saw a new 230i and just couldn't walk away from it. Kia was extremely helpful and we ended up buying 2 vehicles. The whole experience was definitely 5 star white glove service. I love my BMW. More
by stbeare
Employees Worked With
Kia
