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BMW of Ocala
Ocala, FL
844 Reviews
At BMW of Ocala, we’ve made cultivating a community one of our number one priorities since we opened our doors — over a decade ago. We’ve done our best, with the help of our other Gettel dealerships, to provide the best resources and training to our capable staff so our guests can have the ultimate experience when they visit us. Since we’ve put so much time into ensuring that each and every one of our team members has the proper training, we love seeing their success and the sense of belonging and family that has developed here.
This feeling extends into our community and helps us to serve you better. In fact, the BMW Headquarters has recognized our dealership with an Excellence in Sales Award for putting the needs of our guests first. There were 3,100 nominated dealerships across 85 different countries, and we were one of the six dealers in the world to win this category — talk about an accomplishment. We’re proud to be awarded this unique title and will continue to serve our guests in the best way possible, the Gettel way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 1:30 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 844 reviews
August 11, 2022
Excellent knowledge and assistance with every question. Everyone was cordial and responsive in a respectful manner. When I plan for my next trade in it will be with this company. Thanks staff for an enrich Everyone was cordial and responsive in a respectful manner. When I plan for my next trade in it will be with this company. Thanks staff for an enriching experience. More
by casnewberrs
Verified CustomerEmployees Worked With
Snow White
August 11, 2022
Excellent service, I drove 4. 5 hours to this dealership and I would do it again James was great! Such nice people. I love my X6M50i! 5 hours to this dealership and I would do it again James was great! Such nice people. I love my X6M50i! More
by Extremeproductionsfl
August 10, 2022
Kia was very professional, confident, and precise with the whole process of securing the vehicle meant for me. I was very impressed with how fast the deal was approved and closed. Excellent custome the whole process of securing the vehicle meant for me. I was very impressed with how fast the deal was approved and closed. Excellent customer service and highly motivated salesperson, I truly recommend her to anyone desiring to purchase a vehicle from Ocala BMW. Ragtime2022 More
by Ragtime2022
Employees Worked With
Kia Hudson
August 10, 2022
Brent kept me very informed every step of the way. Provided great customer service, I always knew what was happening with my vehicle the entire 4 days there for service. Brent make sure I received a r Provided great customer service, I always knew what was happening with my vehicle the entire 4 days there for service. Brent make sure I received a rental car and Uber service to and from rental company. One of the best Service Managers I’ve encountered from BMW dealerships throughout my worldly travels. Highly recommended!! Ragtime2022 More
by Ragtime2022
Employees Worked With
August 07, 2022
The dealership went above and beyond in selling me a flawless pre-owned vehicle. Everything was immaculate. The whole process was quick and Kia and the entire staff did a great job. I could not be happi flawless pre-owned vehicle. Everything was immaculate. The whole process was quick and Kia and the entire staff did a great job. I could not be happier. Would recommend to anyone looking for a new or pre-owned BMW. More
by martinvalerga
Employees Worked With
Kia Hudson
August 07, 2022
Where do I start? The greeting from everyone was amazing. They treat you like you’ve already been there before. Breakfast &lunch was included in my visit . How amazi The greeting from everyone was amazing. They treat you like you’ve already been there before. Breakfast &lunch was included in my visit . How amazing is that? I left in style and I’m in love. More
by verndv74
Employees Worked With
August 03, 2022
Kia of Ocala BMW was an exceptional salesperson. She was competent and moved at my pace....professional, courteous, and worked out a deal that met my budget. She was in close communcation throughout She was competent and moved at my pace....professional, courteous, and worked out a deal that met my budget. She was in close communcation throughout my decision-making phase, up-front, and honest. She even got my vehicle delivered to my home 1+ hours away. I am driving a BMW again, because of Kia! I adored her throughout the process. Referring anybody I know who wants a BMW to Kia at Ocala!! Thank you Kia!!! More
by eepk27
Employees Worked With
Kia Hudson
July 31, 2022
Very professional, prompt with appointments, our salesman, James Neidemeyer was the best we’ve ever worked with, finance person was awesome, very respectful what we wanted and did not want. salesman, James Neidemeyer was the best we’ve ever worked with, finance person was awesome, very respectful what we wanted and did not want. More
by EVCKLAWSON
Employees Worked With
July 31, 2022
BMW of OCala Provides exemplary customer service. Once you arrive at the dealership you are immediately acknowledge by a staff member. Malcolm greets you with a radiant smile. He displays excellent c Once you arrive at the dealership you are immediately acknowledge by a staff member. Malcolm greets you with a radiant smile. He displays excellent customer service and interpersonal skills. He is polite , meticulous ,honest , pays attention to details. He knows the product, is a good listener and , educate the customer about the product. This resulted in us purchasing an X5 .We are very satisfied customers. More
by Nicolehyde
