BMW of Ocala

My interactions with your team was very impressive. From the initial call to schedule an appointment to the transfer of my car to your dealership in the return, the frequent updates as to the progress From the initial call to schedule an appointment to the transfer of my car to your dealership in the return, the frequent updates as to the progress of my service request for all better than any experience I had previously received from any car dealership! More

Quick and effortless transaction. Malcom went above and beyond to have the car ready for me when I needed it despite the hurricane. Would absolutely buy another car from them as well Malcom went above and beyond to have the car ready for me when I needed it despite the hurricane. Would absolutely buy another car from them as well as recommend to others More

Car runs great, Robert was especially helpful, I will definitely deal with the dealership and Robert again! definitely deal with the dealership and Robert again! More

Dependable service at a stressful time, which is greatly appreciated. My 2010 BMW 335i was experiencing significant problems starting. My service advisor Rob Czaplicki went over all of my concerns in deta appreciated. My 2010 BMW 335i was experiencing significant problems starting. My service advisor Rob Czaplicki went over all of my concerns in detail, so I had the added benefit of getting some minor fixes accomplished in the same visit. He kept me informed, ensured I had transportation to and from the dealership, did two extensive test drives to confirm all was well, and even worked to save me some money where possible. I feel confident bringing my car here. More

The service team that worked on my vintage BMW were great. Sheik (advisor) and Cosmo (technician) had to deal with hard to find parts and parts that were not available, but persevered and returned the great. Sheik (advisor) and Cosmo (technician) had to deal with hard to find parts and parts that were not available, but persevered and returned the car in great condition. Many shops do not take on vintage cars so it was wonderful to have Cosmo, an official BMW technician, work on my M6. More

This dealership is absolutely the best that we have ever worked with. The customer service was excellent. Everyone was kind and respectful and went above and beyond to make sure that you were comfortable an worked with. The customer service was excellent. Everyone was kind and respectful and went above and beyond to make sure that you were comfortable and confident in our car purchase. We had the pleasure with working with Jesse Utarid as our sales reprehensive who was very helpful and honest and did an amazing follow up to ensure that we were satisfied. Darian Durgapersad did an awesome job is setting up our car features for us. James Jupiter and Frank Rebro were the sales managers who were very helpful. John Wheeler from finance was awesome in getting us set up with what we needed. We did a trade in that was handled without any problems. We would definitely use this dealership again and highly recommend them to anyone considering a BMW purchase. The gentleman that we had the pleasure to work with never made you feel that you were a bother, and they made you feel like you were always welcome to stop in and say Hi even after you purchased your car. More

great customer service, picked up my car and retuned the same day., explained the cost of service same day., explained the cost of service More

Excellent service department and personnel! They keep us informed and updated as the work was progressing. They keep us informed and updated as the work was progressing. More

The service representatives are very professional and knowledgeable. They go beyond what you would expect from a service department. knowledgeable. They go beyond what you would expect from a service department. More

The sales representative Jesse Utarid and the manager James R Jupiter, They did and amazing job and went above and beyond. James R Jupiter, They did and amazing job and went above and beyond. More