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BMW of Ocala

Ocala, FL

4.8
795 Reviews
At BMW of Ocala, we’ve made cultivating a community one of our number one priorities since we opened our doors — over a decade ago. We’ve done our best, with the help of our other Gettel dealerships, to provide the best resources and training to our capable staff so our guests can have the ultimate experience when they visit us. Since we’ve put so much time into ensuring that each and every one of our team members has the proper training, we love seeing their success and the sense of belonging and family that has developed here. This feeling extends into our community and helps us to serve you better. In fact, the BMW Headquarters has recognized our dealership with an Excellence in Sales Award for putting the needs of our guests first. There were 3,100 nominated dealerships across 85 different countries, and we were one of the six dealers in the world to win this category — talk about an accomplishment. We’re proud to be awarded this unique title and will continue to serve our guests in the best way possible, the Gettel way.
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5145 SW College Rd.

Ocala, FL

34474

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Showing 795 reviews

April 11, 2023

Autobutler was applied and car interior cleaned very well. Inspection showed a leak in the water pump and I am waiting to hear when the repair can be done More

by GOLFDOC1017
Recommend Dealer
Yes
Employees Worked With
Brent Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Gustafson
Apr 13, 2023 -

BMW of Ocala responded

Thank you for taking the time to leave us a 5 star review, we hope to get your vehicle repaired quickly!

April 11, 2023

Mr. Czaplicki was very helpful and moved as quickly as possible to assist in getting my family back on the road. Very pleasant experience. More

by HOWARD3GA@HOTMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Robert Czaplicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Czaplicki
Apr 13, 2023 -

BMW of Ocala responded

Thank you so much for the 5 star review, we are so glad we were able to assist you!

April 11, 2023

Malcolm went above and beyond. I told him what my husband was looking for and he emailed me a video of a vehicle he thought my husband would like. My husband fell in love. We worke More

by Janine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malcolm Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

BMW of Ocala responded

Thank you so much for the 5 star review, we are so glad you enjoyed your experience with us. Malcolm is truly an asset to our team, welcome to the BMW of Ocala family!

April 10, 2023

Shopping for vehicles is always a pain. Both James at this dealership made it as pain free as possible. More

by jefferey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Gangapersaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Niedermayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

BMW of Ocala responded

Thank you so much for the 5 star review, we have the best James around! Congratulations on your new BMW!

April 05, 2023

The service dept, refused to do anything about a nail in my tire even though the dealership is under remodeling. They gave me my car back with a flat tire More

by Unsatisfied
Recommend Dealer
No
Employees Worked With
Celendenio Galloza
Apr 11, 2023 -

BMW of Ocala responded

Thank you for taking the time to leave us a review, customer satisfaction is very important to us. Please reach out to our Operations Manager Robb Cole to further discuss how we can resolve your issue. 352-861-0234

April 01, 2023

Another very pleasant automotive experience, as it has been in the past along with the service and parts department. More

by gilcross
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brent Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Celendenio Galloza, Ludwig "Lou" Tatar
Apr 03, 2023 -

BMW of Ocala responded

Thank you so much for taking the time to leave us a 5 star review, we are so glad you have enjoyed working with our team!

March 31, 2023

Best car buying experience of my life! The salesmen worked together as a team and showed no pressure for us to buy. They just let the quality of the engineering sell the cars More

by BLAMBRIGHT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naureet Singh, Reece Vaughan-Edwards, Tucker Johnson
Apr 03, 2023 -

BMW of Ocala responded

Thank you so much for the 5 star review! We are so glad you enjoyed your experience and found the perfect car, welcome to the BMW of Ocala family!

March 30, 2023

BMW and Mr Niedermayer were very accommodating. We were treated fairly and with respect and we received a very good deal on our new vehicle. This is our third BMW and with service like this, we wi More

by rayusmc1
Recommend Dealer
Yes
Employees Worked With
Christina Gangapersaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Niedermayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Jupiter
Apr 03, 2023 -

BMW of Ocala responded

Thank you so much for taking the time to leave us this 5 star review. We are so pleased that you have had such great experiences with us. Congratulations on another beautiful BMW and thank you for being a part of the BMW of Ocala family!

March 29, 2023

Professional, efficient, courteous. Not making deals but straight with customer. Had closing appointment scheduled with all staff. More

by chlons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Gangapersaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weetley Leonvil
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Niedermayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Wyland, Vitaliy Krutchenko
Apr 03, 2023 -

BMW of Ocala responded

Thank you so much for the 5 star review!

March 22, 2023

This dealership provided excellent customer service and made the process of purchasing a car easy. More

by chosen2serve
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naureet Singh
Mar 23, 2023 -

BMW of Ocala responded

Thank you for the 5 star review, congratulations on your BMW!

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