BMW of Ocala

Wonderful! Great attention to detail. Wonderful customer service. Listens to customer's concerns regarding the problem with their vehicle. Great attention to detail. Wonderful customer service. Listens to customer's concerns regarding the problem with their vehicle. More

Great experience and Jesse was very professional throughout the whole process. Very happy with the outcome throughout the whole process. Very happy with the outcome More

Excellent The experience was ok. A lot of the great service that bmw use to offer is gone away. Customers service has decreased. Car loaner service needs to be replaced. That was an A lot of the great service that bmw use to offer is gone away. Customers service has decreased. Car loaner service needs to be replaced. That was an awesome service that no longer offered More

5 5 Maintenance/routine services Oil change Tire rotation Regular Oil service and tire rotation Happy Regular Oil service and tire rotation Happy More

Cordial with a very confident salesperson Enough said I don't need to conform to your model therefore, the survey is terminated don't need to conform to your model therefore, the survey is terminated More

5 5 Gage Ball is an excellent service advisor. Him and BMW of Ocala, always put their customers first. There's always a nice greeting, and smiling faces all over. They have a nice set up for snack Him and BMW of Ocala, always put their customers first. There's always a nice greeting, and smiling faces all over. They have a nice set up for snacks, nice snacks, which makes you feel special. Gage always takes care of all my issues that I might be having with the car, and I have never heard a 'no' or 'can't' from him. He goes above and beyond. Best person! Bobby Watts always does after service checks to make sure everything was to my content. And is a great guy also. James Jupiter and I speak from time to time about how my experience has been so far and what can he do to make it better. He keeps me updated about new cars. James is another excellent human, and it's just great to talk to him in general. Vitaliy Krutchenko wished me a happy birthday and I really appreciated the gesture. Another great guy. BMW of Ocala is a great place to be, with warm smiles and their genuine urge to help and make the experience better, is just outstanding. I'm a BMW and a BMW of Ocala fan! Thanks to everyone there for making that place truly awesome. Dr. S. Dwivedi More

Our overall experience at BMW of Ocala was outstanding. If it wasn’t for Lou Tatar, our salesman, we may not of purchased our X4 M 40i. Lou was patient with us and was very kind. Lou had a thorough unders If it wasn’t for Lou Tatar, our salesman, we may not of purchased our X4 M 40i. Lou was patient with us and was very kind. Lou had a thorough understanding of the car and explained all the features clearly to us. James Jupiter was very professional during the negotiations. We are extremely happy with our car. Thank you BMW of Ocala! More

Exceptional with exception of the new policy of not offering loaners No I will not offering loaners No I will not More

Having just moved from California to Florida with my X5 breaking down in Texas and repaired at a BMW center there, Brent was able to retrace what was done and complete my service., which was due halfway ac breaking down in Texas and repaired at a BMW center there, Brent was able to retrace what was done and complete my service., which was due halfway across the US. I found Brent to be professional, affable, and provided service well above my prior experiences with other service BMW centers. Now residing in Ocala, I will definitely be taking my X5 to Brent for all my future service needs. More

I like bringing my car to the dealership. The experience is pleasant and I like the food. Only thing missing is almond milk for the coffee! Everything else is top notch. Keep up the great cus The experience is pleasant and I like the food. Only thing missing is almond milk for the coffee! Everything else is top notch. Keep up the great customer service. More