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BMW of Ocala

Ocala, FL

4.8
795 Reviews
At BMW of Ocala, we’ve made cultivating a community one of our number one priorities since we opened our doors — over a decade ago. We’ve done our best, with the help of our other Gettel dealerships, to provide the best resources and training to our capable staff so our guests can have the ultimate experience when they visit us. Since we’ve put so much time into ensuring that each and every one of our team members has the proper training, we love seeing their success and the sense of belonging and family that has developed here. This feeling extends into our community and helps us to serve you better. In fact, the BMW Headquarters has recognized our dealership with an Excellence in Sales Award for putting the needs of our guests first. There were 3,100 nominated dealerships across 85 different countries, and we were one of the six dealers in the world to win this category — talk about an accomplishment. We’re proud to be awarded this unique title and will continue to serve our guests in the best way possible, the Gettel way.
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5145 SW College Rd.

Ocala, FL

34474

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Showing 795 reviews

August 19, 2023

I bought my BMW X7 from BMW of Ocala in the middle of the pandemic. The sales people were wonderful and it was such a pleasant experience that I take it back to the dealership for all service work even thoug More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Czaplicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

BMW of Ocala responded

Thank you so much for the 5 star review and for sharing the experience you had with our team. We are so glad you appreciate our services. Thank you for being a part of the BMW of Ocala family!

July 17, 2023

No pressure or typical sales tactics! Huge selection of models. Wonderful people to deal with! More

by cboyd1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Gangapersaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

BMW of Ocala responded

Thank you so much for leaving us a 5 star review!

Jul 18, 2023 -

cboyd1 responded

Of Course

July 15, 2023

Talked into finance 1/2 price We have been trying to get info to pay off for 3 weeks. Cost of NOT doing their job cost us $140. Not a lot but not right More

by Momvilla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

BMW of Ocala responded

We would like to congratulate you on your new BMW and thank you for taking the time to leave us a review, your opinion of our business is very important to us. We appologize that you had a less than 5 star experience with us. Please feel free to reach out to our General Manager Bobby Watts, bwatts@gettel.com, to further discuss your experience and look for a resolution.

Jul 20, 2023 -

Momvilla responded

We wanted to pay cash the total cost of the X3 the day of purchase. We were talked into financing a portion of the purchase. Being nice people we went through the finance part which was very time consuming. Looking back we should have stood our ground and paid cash for the vehicle. In the future your sales department should not pressure customers into any financing. I believe your dealership gets a kick back from the bank for each loan deal funneled their way. It cost us $140 in interest to go through about 2 hours of our time to generate a loan we did not need or want. Call me to discuss further. Richard Villani 435 703-4279

July 04, 2023

Our buying experience at BMW of Ocala was heads above the rest. You are not just a customer, you become a member of the family. More

by Vanguardmom
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Czaplicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Gangapersaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darnell Riley
Jul 05, 2023 -

BMW of Ocala responded

Thank you so much for the 5 star review and welcome to the BMW of Ocala family!

July 03, 2023

Our sales person Kevin Carter's extremely personal treatment, understanding and patience was what sold the X5!!! Just as I told him, No One else could have sold me this vehicle! His service, attitude More

by jbreaux024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

BMW of Ocala responded

Thank you so much for taking the time to leave us a 5 star review, we are so glad you enjoyed your experience with Kevin and our team! Congratulations on your new BMW X5 and welcome to the BMW of Ocala family!

July 03, 2023

They helped me out a lot. Made the process as streamline as possible. I would ask for Jesse if I purchased a car from this dealership again. More

by andre.cureton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vitaliy Krutchenko, Jesse Utarid
Jul 03, 2023 -

BMW of Ocala responded

Thank you so much for the 5 star review, we are so glad you enjoyed your experience with us!

June 28, 2023

Truly world class service with every aspect of the transaction and beyond. I highly recommend BMW of Ocala. More

by Aunt Abby
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ludwig "Lou" Tatar, Naureet Singh
Jun 30, 2023 -

BMW of Ocala responded

Thank you so much for taking the time to leave us a 5 star review, we are so glad you enjoyed your experience with us. Congratulations on your new BMW!

June 21, 2023

BMW of Ocala is fantastic they’ve been my dealer for 3 BMW purchases now, I keep going back for a reason More

by pattihd11
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Niedermayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

BMW of Ocala responded

Thank you so much for the 5 star review, congratulations on another new BMW!

June 11, 2023

All members of the dealership are extremely helpful. Sales, service and financial all great. Would highly recommend. More

by dkostel2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Niedermayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheila Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gage Ball
Jun 13, 2023 -

BMW of Ocala responded

Thank you for the 5 star review, we are so glad you enjoyed your experience with our team, congratulations on your new BMW!

June 10, 2023

This is my fifth vehicle purchase from Ocala BMW in just the past 7-8 years. I won’t buy from any other BMW dealership, because l’ve always received excellent service & l’ve always been treated like family More

by Ross
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheik Bakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

BMW of Ocala responded

Thank you so much for this amazing 5 star review, we appreciate you and your business. Congratulations on your new BMW!

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