Back

BMW of Ocala

Ocala, FL

4.8
795 Reviews
At BMW of Ocala, we’ve made cultivating a community one of our number one priorities since we opened our doors — over a decade ago. We’ve done our best, with the help of our other Gettel dealerships, to provide the best resources and training to our capable staff so our guests can have the ultimate experience when they visit us. Since we’ve put so much time into ensuring that each and every one of our team members has the proper training, we love seeing their success and the sense of belonging and family that has developed here. This feeling extends into our community and helps us to serve you better. In fact, the BMW Headquarters has recognized our dealership with an Excellence in Sales Award for putting the needs of our guests first. There were 3,100 nominated dealerships across 85 different countries, and we were one of the six dealers in the world to win this category — talk about an accomplishment. We’re proud to be awarded this unique title and will continue to serve our guests in the best way possible, the Gettel way.
Contact Dealership

5145 SW College Rd.

Ocala, FL

34474

Directions

By Type

Showing 795 reviews

August 29, 2024

This was our first visit to BMW for service on our Mini Cooper. Outstanding service and pricing was much better that what we have paid in the past at other service centers. We were so impressed with BMW More

by jhalt120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheik Bakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

BMW of Ocala responded

Thank you for your wonderful feedback! We’re delighted to hear that your first service visit for your vehicle went so well and that you found our service and pricing to be impressive. It’s great to know that your positive experience with our service center has you considering a BMW for your next vehicle. If you have any questions or need assistance with anything as you approach the end of your Subaru lease, please don’t hesitate to reach out. We look forward to helping you with your future purchase!

August 29, 2024

For the 45 years that I have owned vehicles I have never had such great service that I recently experienced at Ocala BMW. The level of hospitality the moment we walked into the dealership, to a casual conve More

by Alicia & Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Czaplicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emanuel Tortorici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheik Bakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wheatley
Sep 03, 2024 -

BMW of Ocala responded

Thank you for such a fantastic review! We’re thrilled to hear that your experience at our BMW center exceeded your expectations. It’s wonderful to know that from the moment you walked in to the detailed inspection video, every aspect of our service made a positive impression. We’re especially pleased that Wheatley and our team contributed to making your visit memorable. We can’t wait to welcome you back and appreciate you sharing your experience with friends. If you need anything in the meantime, feel free to reach out!

August 28, 2024

Best dealership I've ever dealt with. I ordered my car last year over the phone and got it within 6 weeks as promised. Upon taking possession of the vehicle, I had a two hour training ses More

by elfiemanning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Utarid
Sep 03, 2024 -

BMW of Ocala responded

Thank you so much for your glowing review! We're delighted to hear that your experience with us has been so positive, from the initial order to the ongoing service. It’s wonderful to know that our team’s efforts in providing thorough training and convenient service have made a difference for you. We truly appreciate your kind words about both our Sales and Service departments. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to continuing to serve you!

August 26, 2024

Pricing was more reasonable than my previous BMW service center and a lot more comfortable. More

by phil.brown54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Sep 03, 2024 -

BMW of Ocala responded

Thank you for sharing your experience! We’re glad to hear that you found our pricing reasonable and our service more comfortable compared to your previous BMW service center. We strive to provide both value and a great customer experience, so it's wonderful to know we met your expectations. If you have any more feedback or need further assistance, don't hesitate to reach out. We look forward to seeing you again!

August 23, 2024

Smooth from pick up to service to return delivery of vehicle. Timely updates provided at evey step of the process. More

by PR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Czaplicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

BMW of Ocala responded

Thank you so much for your positive feedback! We're thrilled to hear that you had a smooth experience from start to finish. Providing timely updates and ensuring a seamless process is important to us, so it's great to know we hit the mark. If you need any further assistance or have any questions, feel free to reach out. We look forward to serving you again!

August 22, 2024

Evertime in service has been has been impressive and a wonderful experience. Brent is always a pleasure to deal with. More

by RBC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

BMW of Ocala responded

Thank you for your kind words! We’re thrilled to hear that your experiences with our service department have been consistently impressive. It’s great to know that Brent has made each visit a pleasure for you. We truly appreciate your feedback and look forward to continuing to provide excellent service!

August 20, 2024

Great service, beautiful waiting area and lots of things to snack on. Service tech was very helpful on taking care of my problem. More

by Jerrywmadden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Czaplicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

BMW of Ocala responded

Thank you for your feedback! We're delighted to hear that you enjoyed our waiting area and the variety of snacks we offer. It's great to know that our service tech was able to assist you effectively with your issue. We look forward to welcoming you back for any future needs!

August 19, 2024

My interactions with your team was very impressive. From the initial call to schedule an appointment to the transfer of my car to your dealership in the return, the frequent updates as to the progress More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in service department was outstanding
Aug 20, 2024 -

BMW of Ocala responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our team. We take great pride in providing exceptional service from start to finish, and it’s wonderful to know that our efforts have made a difference for you. If there's anything else we can assist with, please don't hesitate to reach out. We look forward to serving you again in the future!

August 18, 2024

Quick and effortless transaction. Malcom went above and beyond to have the car ready for me when I needed it despite the hurricane. Would absolutely buy another car from them as well More

by jt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malcolm Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darian Durgapersad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

BMW of Ocala responded

Thank you for sharing your experience! We're delighted to hear that Malcom went the extra mile to ensure your car was ready despite the challenging weather conditions. It's great to know that the transaction was quick and effortless for you. We appreciate your recommendation and look forward to assisting you with any future needs. Stay safe and enjoy your new car!

August 14, 2024

Car runs great, Robert was especially helpful, I will definitely deal with the dealership and Robert again! More

by jestep0215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Czaplicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

BMW of Ocala responded

Thank you for your feedback! I’m thrilled to hear that your car is running great and that Robert provided exceptional help. We’re delighted that you had such a positive experience and look forward to working with you again in the future. If you need anything else or have any questions, don’t hesitate to reach out.