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BMW of Ocala
Ocala, FL
795 Reviews
At BMW of Ocala, we’ve made cultivating a community one of our number one priorities since we opened our doors — over a decade ago. We’ve done our best, with the help of our other Gettel dealerships, to provide the best resources and training to our capable staff so our guests can have the ultimate experience when they visit us. Since we’ve put so much time into ensuring that each and every one of our team members has the proper training, we love seeing their success and the sense of belonging and family that has developed here.
This feeling extends into our community and helps us to serve you better. In fact, the BMW Headquarters has recognized our dealership with an Excellence in Sales Award for putting the needs of our guests first. There were 3,100 nominated dealerships across 85 different countries, and we were one of the six dealers in the world to win this category — talk about an accomplishment. We’re proud to be awarded this unique title and will continue to serve our guests in the best way possible, the Gettel way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 1:30 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 795 reviews
November 13, 2023
Darien is the MOST polite and professional person I’ve encountered in the customer service sector. He is so knowledgeable, he corrected a small issue with a setting, then took the time to see if there we encountered in the customer service sector. He is so knowledgeable, he corrected a small issue with a setting, then took the time to see if there were other items we had questions on. Plus we just stopped by. I know he was busy, but he made time for us. What a great team at BMW Ocala! More
by Sonya.frierson
November 11, 2023
Alexis was great to work with. Very professional every step of the way. Definitely recommend her for your next purchase. Thank you so much! Very professional every step of the way. Definitely recommend her for your next purchase. Thank you so much! More
by simsrealty1
Employees Worked With
Alexis Kupferman
November 11, 2023
We had the most satisfying experience at a Ocala BMW. Our sales woman Alexis was fantastic. She helped us find the best car suited for us. Her knowledge and experience with BMW helped us make our decisio Our sales woman Alexis was fantastic. She helped us find the best car suited for us. Her knowledge and experience with BMW helped us make our decision. This was our fifth BMW and we were very pleased with a Ocala BMW, their sales and service are outstanding. More
by mariano8989
Employees Worked With
Other Employees :
Alexis Kupferman, Zach Bell
November 09, 2023
It as a positive experience to purchase a vehicle from BMW of Ocala. Alexis is a very capable salesperson, pleasant, professional, thoughtful and knowledgeable. She is an asset to the BMW of Ocala establi BMW of Ocala. Alexis is a very capable salesperson, pleasant, professional, thoughtful and knowledgeable. She is an asset to the BMW of Ocala establishment. More
by chet18940
November 07, 2023
They did not return calls or answer email enquirers just to find out if car was available. I had to call them three times just to speak to a the sales person whom was assigned to respond to my calls. When to find out if car was available. I had to call them three times just to speak to a the sales person whom was assigned to respond to my calls. When I finally was able to talk to the sales person I found out that the price advertised had 2 1/2 times greater fees added than any other dealer. More
by bemer
Employees Worked With
No one listed
November 03, 2023
Samantha was so nice and welcoming to talk to, I found Samantha to be very courteous kind and very professional. Samantha answered all my question she did play an important part in helping me make my deci Samantha to be very courteous kind and very professional. Samantha answered all my question she did play an important part in helping me make my decision to purchase this vehicle. Samantha made me feel like family she was genuine and honest, she even took the time out to write my wife a kind note due to the fact that my wife was not present at the time of this purchase. My wife was touched by her thoughtfull gesture. More
by Mygetaway50
October 24, 2023
Samantha provided exceptional customer service and genuine concern regarding our needs as a consumer. She possesses a down to earth personality with sincere respect and integrity for those who she se genuine concern regarding our needs as a consumer. She possesses a down to earth personality with sincere respect and integrity for those who she serves. What was most remarkable for us was how was Samantha is well rounded in the sales arena and although her job is to sell cars, she cares more about people being completely satisfied with their purchase above her own personal gain. In today’s cut throat world, she is an exception to the norm. Samantha made us feel like Family which speaks volumes about her and the job she does. Thank you for a stress free and beautiful car purchasing experience, because of you Ocala BMW has gain a new member to its family. More
by big1clem
October 23, 2023
Jesse was terrific to work with in the purchase of my used BMW 430i. I highly recommend that you seek Jesse out for your next car purchase. He was very professional and knowledgeable, making the buy used BMW 430i. I highly recommend that you seek Jesse out for your next car purchase. He was very professional and knowledgeable, making the buying experience pleasurable and seamless. Ocala BMW is a well run dealership with great, friendly, accommodating personnel. Thank you for a great experience! More
by Linda C
Employees Worked With
James and Bobby were helpful during the purchase process., Jesse Utarid
October 23, 2023
Everyone was very friendly, experienced, and helpful with being pushy. Jesse and others did a good job of follow-up. being pushy. Jesse and others did a good job of follow-up. More
by Joe Hughes
