BMW of Ocala

Thank you so much for a great experience purchasing our 1st BMW, no stress or pressure. Everyone was friendly and helpful. Received several follow up phone calls to help answer any of our questions. 1st BMW, no stress or pressure. Everyone was friendly and helpful. Received several follow up phone calls to help answer any of our questions. More

Thank you Gus for the wonderful experience purchasing my new BMW X1. You and everyone at the dealership were professional and courteous. Every employee I came in contact with, went above and beyond to ensu new BMW X1. You and everyone at the dealership were professional and courteous. Every employee I came in contact with, went above and beyond to ensure my satisfaction. Your professionalism and expertise made my vehicle purchase go smoothly. I would highly recommend Gus if you’re looking to purchase a vehicle. Again, thank you BMW of OCALA and Gus Perdomo. More

I must be honest. I think their service managers and service department are fantastic! But the Sales department is straight out of “hide the price” canyon. I called t I think their service managers and service department are fantastic! But the Sales department is straight out of “hide the price” canyon. I called them about a car that was on the lot and wanted them to explain the fees before I went. The car was $26k. $24k if you financed and traded in, and that was the price on the web. That price is used to compare on CarGurus and Carfax as a “Good Deal” or other deal ratings. So as they checked the availability of the car, I was sent a video from the salesman of the car and his narrative. He said a couple was coming at noon to buy the car but had not put down a deposit. He said he would give me the same deal as them as long as I put down a deposit - then the car would be held for me. He told me their deal was for $31k and change. So even if they didn’t finance or trade in - that is roughly $5k higher than the $26k price. The fine print is such - $1995 for “refurbishment” which I was told is the average for the dealership on their used cars. So in essence, you’re paying for repairs done on all the cars not the one you’re buying. Then $1800 for fees and title work. Then tax and any other things they can try and tack on. So I told the sales person, no thanks. If they want to pay $31k for that car so be it - not me. I told him I will travel 2 hours to Ferman BMW where I have bought before. They only charge sticker, tax & title and dealer fee. Pretty straight forward. I will continue to take my car to Ocala BMW for service as they are great but will never step foot in their showroom ever again More

I just had the most amazing experience at the BMW Ocala location. I bought a used BMW that was still under warranty and brought it in for service. I’ve never owned a BMW, and was completely surprised by th location. I bought a used BMW that was still under warranty and brought it in for service. I’ve never owned a BMW, and was completely surprised by the professionalism and knowledge of two employees that I dealt with while at the dealership. I am now sold as a lifetime customer on BMW vehicles because of Darian and Emanuel. These two gentlemen went out of their way to give me the best customer experience I have ever had anywhere. More

Darian is what makes Bmw of Ocala in my opinion. Extremely knowledgeable very polite and gets the job done. He is the head of the genius department and he really is a genius when it comes to his car Extremely knowledgeable very polite and gets the job done. He is the head of the genius department and he really is a genius when it comes to his cars. Thank you for all your kind help More

Robert was excellent and remedied our windshield wiper issue with new blades and washed our windshield inside and outside. Robert is always friendly and helpful. Darien was able to explain and take care issue with new blades and washed our windshield inside and outside. Robert is always friendly and helpful. Darien was able to explain and take care of an owner ID issue. Darien is a wealth of knowledge and a polite young man. Both are excellent employees. More

Samantha was very nice and knowledgeable, she took her time with us and helped me find my perfect car. I would highly recommend her and this dealership to anyone! time with us and helped me find my perfect car. I would highly recommend her and this dealership to anyone! More

Alexis Kupferman was my sales person for my buying a second car, a 2020 Honda Civic in great condition. She was very helpful, knowledgeable, and a pleasure to deal with. She answered all my questions. W second car, a 2020 Honda Civic in great condition. She was very helpful, knowledgeable, and a pleasure to deal with. She answered all my questions. We had previously bought a new BMW 530 i from this dealer in 2020. More

Very good experience. I will come back again and tell my friends? All is good. I will come back again and tell my friends? All is good. More

Traveled from Naples, FL to BMW Ocala to purchase my X7. A pleasure to work with from the first phone call with our sales person Alexis Kupferman to driving home with our new car. Thank you all for the no s A pleasure to work with from the first phone call with our sales person Alexis Kupferman to driving home with our new car. Thank you all for the no stress friendly experience all around. More