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BMW of Ocala

Ocala, FL

4.8
802 Reviews
At BMW of Ocala, we’ve made cultivating a community one of our number one priorities since we opened our doors — over a decade ago. We’ve done our best, with the help of our other Gettel dealerships, to provide the best resources and training to our capable staff so our guests can have the ultimate experience when they visit us. Since we’ve put so much time into ensuring that each and every one of our team members has the proper training, we love seeing their success and the sense of belonging and family that has developed here. This feeling extends into our community and helps us to serve you better. In fact, the BMW Headquarters has recognized our dealership with an Excellence in Sales Award for putting the needs of our guests first. There were 3,100 nominated dealerships across 85 different countries, and we were one of the six dealers in the world to win this category — talk about an accomplishment. We’re proud to be awarded this unique title and will continue to serve our guests in the best way possible, the Gettel way.
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5145 SW College Rd.

Ocala, FL

34474

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Showing 802 reviews

January 11, 2024

I have always been impressed with BMW of Ocala. All personnel are cordial and courteous. I recommend them to one and all. More

by shipz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Gangapersaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Moncada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Weetley Leonvil, I am terrible with names and may have omitted some accidentally. I was more than pleased with all personnel. I especially admire the hostess in the hospitality/waiting area., Alexis Kupferman
Jan 11, 2024 -

BMW of Ocala responded

Thank you so much for leaving us a 5 star review, we are so glad you enjoyed your visit with us. Congratulations on your new BMW!

January 08, 2024

We have now purchased our 4th BMW from Ocala BMW. This experience was even better than before. Malcolm was fabulous as was James Jupiter. Couldn't be happier. More

by BKuhlman17815
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Malcolm and James Jupiter, Eric Henderson
Jan 08, 2024 -

BMW of Ocala responded

Congratulations on BMW number 4! We are so glad you enjoyed working with James and Malcolm, it was truly a pleasure to work with you again. Thank you so much for being a loyal guest and for leaving us a 5 star review!

January 02, 2024

True professionals that made our experience great. Will recommend them to our friends. From James in Sales, Frank in Management, Christina in Finance, and Darian (Our Genius), it was a smooth event. L More

by bzinsmaster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Gangapersaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Niedermayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheila Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darian Durgapersad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

BMW of Ocala responded

Congratulations on your new BMW! We are so glad James and the rest of our team were able to help you into the vehicle you were looking for, and provide you with the best possible experience. Thank you so much for the five star review, it was truly a pleasure working with you and we cannot wait for your next visit.

December 25, 2023

Thank you so much for a great experience purchasing our 1st BMW, no stress or pressure. Everyone was friendly and helpful. Received several follow up phone calls to help answer any of our questions. More

by Mcwellzz579
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Gangapersaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo Perdomo
Dec 26, 2023 -

BMW of Ocala responded

Congratulations on your new BMW! We are so glad you enjoyed your experience with us. Thank you so much for leaving us a 5 star review, please feel free to reach out should you have any more questions.

December 20, 2023

Thank you Gus for the wonderful experience purchasing my new BMW X1. You and everyone at the dealership were professional and courteous. Every employee I came in contact with, went above and beyond to ensu More

by Adamickcheryl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Gangapersaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Moncada, Gustavo Perdomo
Dec 26, 2023 -

BMW of Ocala responded

Congratulations on your brand new BMW! We are so glad you enjoyed your experience with Gus and our team. It was a pleasure to work with you, thank you so much for giving us a 5 star review.

December 03, 2023

I must be honest. I think their service managers and service department are fantastic! But the Sales department is straight out of “hide the price” canyon. I called t More

by stormin73
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
James Niedermayer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

BMW of Ocala responded

Thank you for taking your time to write the review. I hope you will accept our sincerest apologies. We would never want someone to have less than an excellent experience with our team. We use all feedback so we can improve our customer experience. We are very sorry if there were errors or misunderstandings. We will make sure we deliver a great experience and improvement so we can hopefully serve you in the future. Thank you for mentioning you are pleased with our service department. If you do not mind, can you reach out by emailing us at bwatts@gettel.com. We would like to know more about your experience so we can improve.

November 30, 2023

I just had the most amazing experience at the BMW Ocala location. I bought a used BMW that was still under warranty and brought it in for service. I’ve never owned a BMW, and was completely surprised by th More

by COPE100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emanuel Tortorici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darian Durgapersad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darian
Dec 01, 2023 -

BMW of Ocala responded

First of all congratulations on your BMW! We are so glad you enjoyed your experience with our team, it was a pleasure working with you, we look forward to seeing you next time. Thank you so much for the 5 star review!

November 30, 2023

Darian is what makes Bmw of Ocala in my opinion. Extremely knowledgeable very polite and gets the job done. He is the head of the genius department and he really is a genius when it comes to his car More

by louandlidia
Recommend Dealer
Yes
Employees Worked With
Darian Durgapersad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

BMW of Ocala responded

Thank you so much for taking the time to leave us a 5 star review and acknowledge Darian, he is truly amazing at what he does! We hope you enjoy your new BMW.

November 29, 2023

Robert was excellent and remedied our windshield wiper issue with new blades and washed our windshield inside and outside. Robert is always friendly and helpful. Darien was able to explain and take care More

by Sjbfab25
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Czaplicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darian Durgapersad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darian Durgapersad/ Genius
Nov 30, 2023 -

BMW of Ocala responded

Thank you so much for the 5 star review, we are so glad you enjoyed working with Robert and Darian. It was a pleasure to assist you with your BMW. Please feel free to stop by or call with any additional questions!

November 26, 2023

Samantha was very nice and knowledgeable, she took her time with us and helped me find my perfect car. I would highly recommend her and this dealership to anyone! More

by roxi0907
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Alvarez
Nov 27, 2023 -

BMW of Ocala responded

Thank you so much for the 5 star review, we are so glad you enjoyed working with Samantha, she is amazing. Congratulations on your new BMW!

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