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BMW of Ocala
Ocala, FL
802 Reviews
At BMW of Ocala, we’ve made cultivating a community one of our number one priorities since we opened our doors — over a decade ago. We’ve done our best, with the help of our other Gettel dealerships, to provide the best resources and training to our capable staff so our guests can have the ultimate experience when they visit us. Since we’ve put so much time into ensuring that each and every one of our team members has the proper training, we love seeing their success and the sense of belonging and family that has developed here.
This feeling extends into our community and helps us to serve you better. In fact, the BMW Headquarters has recognized our dealership with an Excellence in Sales Award for putting the needs of our guests first. There were 3,100 nominated dealerships across 85 different countries, and we were one of the six dealers in the world to win this category — talk about an accomplishment. We’re proud to be awarded this unique title and will continue to serve our guests in the best way possible, the Gettel way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 1:30 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 802 reviews
February 07, 2024
Everyone was super nice. .I can not recall ever having such a nice experience as I had at this dealership...Everyone was very respectful and helpful..Alexis was very professio .I can not recall ever having such a nice experience as I had at this dealership...Everyone was very respectful and helpful..Alexis was very professional and and followed up on every question...She made the process very easy..Thanks More
by jginsjones@aol.com
Employees Worked With
Alexis Kupferman, Eric Henderson
February 07, 2024
Everyone from the general manager to the client advisor were there to help in any and every way. were there to help in any and every way. More
by Slynch5876
February 05, 2024
If you want a dealership who only cares about selling products and services that they don't stand behind, and gaslights you when you question their integrity, please visit BMW of Ocala. We've had nothing products and services that they don't stand behind, and gaslights you when you question their integrity, please visit BMW of Ocala. We've had nothing but problems from the car and nothing but hassles from their service department. We will never return. More
by Stephanie Rutledge
Employees Worked With
February 04, 2024
All employees were friendly and professional. Buying the car was almost enjoyable. (Negotiating the price was stressful.) Buying the car was almost enjoyable. (Negotiating the price was stressful.) More
by Lee Berger
Employees Worked With
Other Employees :
Ludwig "Lou" Tatar
February 04, 2024
Great job Malcom, you helped us find the right car. The entire staff at BMW of Ocala was great. The entire staff at BMW of Ocala was great. More
by terrybaker58
Employees Worked With
Other Employees :
James Jupiter, Eric Henderson
February 03, 2024
Malcolm was so easy to work with and he is so kind! This is my 5th BMW and my favorite by far. Thank you for treating me with respect and for having so much knowledge of my new baby. When I win the lo This is my 5th BMW and my favorite by far. Thank you for treating me with respect and for having so much knowledge of my new baby. When I win the lottery, I’ll be back for two more! Thank you Malcolm and staff! More
by Holly
Employees Worked With
Other Employees :
Gage Ball, Taylor Link
January 31, 2024
Everyone at the dealership was very accommodating and made sure I had the best experience here that I could. made sure I had the best experience here that I could. More
by BryantCam
January 29, 2024
The communication was very important and we corresponded well via email and text ! The sales person was extremely responsive and helpful! He sent a video of the car and we made an appointment to view it ! well via email and text ! The sales person was extremely responsive and helpful! He sent a video of the car and we made an appointment to view it ! More
by Travorlando
January 25, 2024
Jessi went above and beyond helping us! With his assistance, we built and got exactly what we wanted. Everyone is always so welcoming and work as a team. We appreciate Frank, Alex, and Chr With his assistance, we built and got exactly what we wanted. Everyone is always so welcoming and work as a team. We appreciate Frank, Alex, and Christina too! This is our second car from the Ocala dealership, because they really know how to please you. Service is always outstanding! More
by CiCi
January 19, 2024
Gus and his colleagues are a dream to work with. I highly recommend this dealership. I highly recommend this dealership. More
by mwillingham
