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BMW of Ocala

Ocala, FL

4.8
795 Reviews
At BMW of Ocala, we’ve made cultivating a community one of our number one priorities since we opened our doors — over a decade ago. We’ve done our best, with the help of our other Gettel dealerships, to provide the best resources and training to our capable staff so our guests can have the ultimate experience when they visit us. Since we’ve put so much time into ensuring that each and every one of our team members has the proper training, we love seeing their success and the sense of belonging and family that has developed here. This feeling extends into our community and helps us to serve you better. In fact, the BMW Headquarters has recognized our dealership with an Excellence in Sales Award for putting the needs of our guests first. There were 3,100 nominated dealerships across 85 different countries, and we were one of the six dealers in the world to win this category — talk about an accomplishment. We’re proud to be awarded this unique title and will continue to serve our guests in the best way possible, the Gettel way.
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5145 SW College Rd.

Ocala, FL

34474

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Showing 795 reviews

February 21, 2024

Malcolm was very professional, very knowledgeable and super friendly. It was a pleasure working with him. It is always nice to come to BMW, I am going there since I bought my first mX5 almost 5 years ago More

by sibylle4141@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malcolm Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darian Durgapersad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Czaplicki, super helpful person, Eric Henderson
Feb 21, 2024 -

BMW of Ocala responded

Congratulations on your new BMW! We are so glad you enjoyed working with Malcolm and our team, it has been a pleasure to assist you with your BMWs. Thank you so much for your loyalty and kind words, we look forward to your next visit!

February 11, 2024

The experience was fine but a mix up in vehicles extended our stay and felt that we left with NO GIFTS AS IN PAST. More

by Tony1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Carter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Darian Durgapersad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

BMW of Ocala responded

Please accept our sincerest apologies for the mistakes made during your visit. Your Client Advisor Kevin will be contacting you to further discuss how we can make it up to you.

February 10, 2024

Thank you Alexis for everything! We had a great experience here. Alexis made sure we were taken care of! More

by Marybethdavis73
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexis Kupferman
Feb 13, 2024 -

BMW of Ocala responded

We are so glad you enjoyed working with Alexis, congratulations on your new vehicle! Thank you so much for the 5 star review.

February 07, 2024

Everyone was super nice. .I can not recall ever having such a nice experience as I had at this dealership...Everyone was very respectful and helpful..Alexis was very professio More

by jginsjones@aol.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Kupferman, Eric Henderson
Feb 08, 2024 -

BMW of Ocala responded

Congratulations on your new vehicle! We are so glad you enjoyed your experience and working with Alexis. Thank you so much for the 5 star review, we look forward to your next visit.

February 07, 2024

Everyone from the general manager to the client advisor were there to help in any and every way. More

by Slynch5876
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Gangapersaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Kupferman
Feb 08, 2024 -

BMW of Ocala responded

Congratulations on your brand new BMW! It was a pleasure to working with you, thank you so much for leaving us a 5 star review!

February 05, 2024

If you want a dealership who only cares about selling products and services that they don't stand behind, and gaslights you when you question their integrity, please visit BMW of Ocala. We've had nothing More

by Stephanie Rutledge
Recommend Dealer
No
Employees Worked With
Emanuel Tortorici
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

BMW of Ocala responded

Thank you so much for your response, you impression of our business is extremely important to our team. Our Operations Manager Robb Cole has attempted to reach you to work towards a resolution of your concerns. Please accept our sincerest apologies for the experience you received.

February 04, 2024

All employees were friendly and professional. Buying the car was almost enjoyable. (Negotiating the price was stressful.) More

by Lee Berger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darian Durgapersad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ludwig "Lou" Tatar
Feb 08, 2024 -

BMW of Ocala responded

We apologize for a stressful negotiation process but we are glad you enjoyed your experience overall. Congratulations on your new BMW and thank you for leaving us a review!

February 04, 2024

Great job Malcom, you helped us find the right car. The entire staff at BMW of Ocala was great. More

by terrybaker58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Moncada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Jupiter, Eric Henderson
Feb 06, 2024 -

BMW of Ocala responded

Congratulations on your new BMW! We are so glad you enjoyed working with Malcolm and our team. Thank you so much for taking the time to leave us a 5 star review, we cannot wait to see you again!

February 03, 2024

Malcolm was so easy to work with and he is so kind! This is my 5th BMW and my favorite by far. Thank you for treating me with respect and for having so much knowledge of my new baby. When I win the lo More

by Holly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Gangapersaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheila Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gage Ball, Taylor Link
Feb 05, 2024 -

BMW of Ocala responded

Congratulations on your BMW! We are so glad you love it and enjoyed your experience with our team. It was truly a pleasure to work with you and help you find the perfect BMW for number 5! Thank you so much for taking the time to leave us a 5 star review!

January 31, 2024

Everyone at the dealership was very accommodating and made sure I had the best experience here that I could. More

by BryantCam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Gangapersaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Utarid
Feb 01, 2024 -

BMW of Ocala responded

Congratulations on your new vehicle, we are so glad you enjoyed your experience with our team and found the vehicle you were looking for. Thank you so much for taking the time to leave us a 5 star review!

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