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BMW of Ocala

Ocala, FL

4.8
795 Reviews
At BMW of Ocala, we’ve made cultivating a community one of our number one priorities since we opened our doors — over a decade ago. We’ve done our best, with the help of our other Gettel dealerships, to provide the best resources and training to our capable staff so our guests can have the ultimate experience when they visit us. Since we’ve put so much time into ensuring that each and every one of our team members has the proper training, we love seeing their success and the sense of belonging and family that has developed here. This feeling extends into our community and helps us to serve you better. In fact, the BMW Headquarters has recognized our dealership with an Excellence in Sales Award for putting the needs of our guests first. There were 3,100 nominated dealerships across 85 different countries, and we were one of the six dealers in the world to win this category — talk about an accomplishment. We’re proud to be awarded this unique title and will continue to serve our guests in the best way possible, the Gettel way.
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5145 SW College Rd.

Ocala, FL

34474

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Showing 795 reviews

April 25, 2024

Very customer oriented. Someone helps immediately. Highly recommended. Knowledgeable on all levels. They really care. More

by Joannesargent305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Gangapersaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheila Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Diehl
May 01, 2024 -

BMW of Ocala responded

We are so glad you enjoyed your visit, thank you so much for trusting us with your BMW. We look forward to working with you again soon.

April 25, 2024

In my opinion, he's either he's not much of a go getter, or the dealership is lacking in integrity. Could be both... The car we we're going back and forth on was a 2020 330i with 6.5k miles on it. Not fu More

by JoeyMantia
Recommend Dealer
No
Employees Worked With
Jesse Utarid
May 01, 2024 -

BMW of Ocala responded

Thank you for sharing your experience with us. We are truly sorry to hear about the disappointing situation you encountered during the car purchasing process with our dealership. We understand how frustrating it must have been to have the car you were interested in sold to another customer despite your intention to put a deposit down. We apologize for any miscommunication or delays that occurred during your interaction with our team. It is never our intention to make customers feel neglected or undervalued. Your feedback is valuable to us, and we will use it as an opportunity to review our internal processes and ensure that such incidents do not happen in the future. We take matters of integrity and customer service very seriously, and we regret that your experience did not meet the high standards we set for ourselves. Please know that we will address your concerns with our team to prevent similar occurrences from happening again. We appreciate your understanding and honesty in sharing your feedback with us. Should you have any further questions or would like to discuss this matter in more detail, please do not hesitate to reach out to us directly. We value your business and hope to have the opportunity to restore your trust in our dealership in the future.

April 25, 2024

Cesar is an excellent salesman with friendliness and professionalism. He was very eager to assist us with what we were looking for and made our experience seamless. His communication skills were top n More

by Renée Broderick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Gangapersaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darian Durgapersad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Rebro
Apr 25, 2024 -

BMW of Ocala responded

Congratulations on your new BMW! We are so glad you enjoyed your experience with Cesar and our team, it was a pleasure to work with you. Thank you so much for the 5 star review, we look forward to your next visit!

April 24, 2024

Purchased our “New to us” Santa Cruz, on 4/18/24. Our Client Advisor James Niedermayer made this process beyond easy! The finance guy Mr. Wheeler made everything feel seem less, BMW is top notch for More

by Jamesamanda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Niedermayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Jamesamanda responded

Jamesamanda Purchased our “New to us” Santa Cruz, on 4/18/24. Our Client Advisor James Niedermayer made this process beyond easy! The finance guy Mr. Wheeler made everything feel seem less, BMW is top notch for certain! I will definitely recommend all looking to purchase a vehicle to head over to BMW of Ocala!! 5 stars all the way ⭐️⭐️⭐️⭐️⭐️

May 28, 2024 -

BMW of Ocala responded

Thank you for your fantastic review! We're thrilled to hear that James and Mr. Wheeler made your car purchasing process easy and seamless. We appreciate your recommendation and are delighted to have earned 5 stars from you. Enjoy your new Santa Cruz!

April 23, 2024

Weetley was the best salesman a man could ask for. He’s caring gentle and an excellent listener. The company is lucky to have him More

by juiceman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Weetley Leonvil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

BMW of Ocala responded

We are so glad you enjoyed working with Weetly, it was truly a pleasure to help you find the perfect vehicle. Thank you so much for the 5 star review!

April 23, 2024

Excellent buying experience. Thank you James for all you assistance in the purchase process. Highly recommended. More

by mceranowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Niedermayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

BMW of Ocala responded

Congratulations on your new BMW, we are so excited for you! Thank you so much for the 5 star review, we look forward to working with you again soon!

April 22, 2024

Nicest, most professional, car dealer I have ever had. James was very personable and just amazing. Definitely an asset to your business. I immediatwly asked for a bottom dollar to walk out with my choi More

by hokiehamm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Niedermayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

BMW of Ocala responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that James provided you with such exceptional service and made your car-buying experience pleasant and stress-free. It's wonderful to know that he was able to meet your expectations and make the process smooth for you from start to finish. We look forward to your next visit!

April 22, 2024

I would like to thank Jesse for the outstanding job he did through the process of buying my vehicle. He was always polite and so helpful . Thanks for making this experience so great . I would highly recom More

by sanpatco0524
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Utarid
Apr 24, 2024 -

BMW of Ocala responded

Congratulations on your new BMW, we are so glad you enjoyed your experience with Jesse and our team. It was an absolute pleasure to assist you with your purchase. Thank you so much for leaving us a 5 star review, we look forward to your next visit!

April 22, 2024

Cesar heard our concerns ( about having an elderly parents having trouble getting in and out of the vehicle). We also wanted a car with performance! He found us the perfect vehicle, X3 M40i! We LOVE I More

by baoj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

BMW of Ocala responded

Congratulations on your brand new BMW X3! We are so glad Cesar was able to help you find the perfect fit and make the process seamless. Thank you so much for taking the time to share your experience and leave us 5 stars. It was a pleasuring working with you, we look forward to your next visit!

April 21, 2024

Jesse and John were great! Extremely happy with a purchase of my M340i. Superb customer service, great atmosphere at the dealership. Will recommend to all my friends More

by andrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheila Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Utarid
Apr 23, 2024 -

BMW of Ocala responded

Congratulations on your new M340! It was a pleasure working with you, thank you so much for taking the time to leave us a 5 star review!

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