BMW of Ocala

One tire had as slow leak. BMW Ocala came and picked up the car. The tire had a nail in it and was replaced. I bought the car from BMW Ocala along with their tire/wheel insuran BMW Ocala came and picked up the car. The tire had a nail in it and was replaced. I bought the car from BMW Ocala along with their tire/wheel insurance. The tire replacement cost me nothing. The car came back freshly wash, including the wheels. They did a great job. More

Working with Jesse at BMW of Ocala was a great car buying experience. He was professional, incredibly knowledgeable about the vehicles, answered all our questions patiently, and never pressured us. He really experience. He was professional, incredibly knowledgeable about the vehicles, answered all our questions patiently, and never pressured us. He really listened to what we wanted and helped us find the perfect car. His follow up was excellent. There were no unpleasant surprises. Jesse made sure there were no miscommunications or misunderstandings during the entire process. A wonderful experience from our first visit to dealership to when we drove away in our new car. More

I found a vehicle online at BMW of OCALA that I was interested in, called and was directed to Cesar Estrada-Garcia. Cesar confirmed availability and within minutes sent a very professional, full walk a interested in, called and was directed to Cesar Estrada-Garcia. Cesar confirmed availability and within minutes sent a very professional, full walk around video touching on all the highlights of the vehicle. He immediately understood my needs and goals and with the help of his staff, their knowledge, attention to detail and quick replies back made my vehicle purchasing absolutely flawless. He also went above and beyond to accommodate me with picking up the vehicle due to the fact I was out of state. It was well worth the flight down and seven hour drive home! I highly recommend Cesar Estrada-Garcia to anyone looking for a stress free and relaxed vehicle buying experience! Thank You Cesar! Joe C. - Conway, SC More

Malcolm is extremely knowledgeable and client-oriented. He goes above and beyond expectations to insure that we are more than satisfied. John Wheeler and Taylor Smith are also wonderful. They care for t He goes above and beyond expectations to insure that we are more than satisfied. John Wheeler and Taylor Smith are also wonderful. They care for their clients and make good on all they promise. More

Amazing experience at the dealership. Malcolm, Frank and John are great. Timely responses and good customer service. Malcolm, Frank and John are great. Timely responses and good customer service. More

Easy to do business with! The best car buying experience I’ve ever had! The service department is second to none also. James is a great salesperson and makes the whole proc The best car buying experience I’ve ever had! The service department is second to none also. James is a great salesperson and makes the whole process very pleasant. More

James was wonderful, professional, and a great ambassador for the dealership. The finance department, however, was awful and really marred a good experience. Had to wait almost an hour to sign paperwor for the dealership. The finance department, however, was awful and really marred a good experience. Had to wait almost an hour to sign paperwork. Finance rep was totally oblivious to customers waiting and couldn't have cared less. Result was that I missed and important meeting that evening in Fernandina. Entire time to pick up a used car (which had been paid for in advance with a wire transfer) took nearly two hours. James, the sales rep, was clearly troubled and embarrassed, but there was nothing he could do. He tried heroically to cover for the finance folks. More

The knowledgeable and positive approach that was employed by Malcolm, Jim, and the staff was the primary reason we bought the car. Thank you! Mark Wilson and Martha Richardson by Malcolm, Jim, and the staff was the primary reason we bought the car. Thank you! Mark Wilson and Martha Richardson More

Malcolm met us at the door with a smile, was friendly, knowledgeable and never overbearing. The whole team was very professional and helpful. I felt like a VIP. I will travel to Ocala to make future purch knowledgeable and never overbearing. The whole team was very professional and helpful. I felt like a VIP. I will travel to Ocala to make future purchases. Thanks Malcolm and Ocala BMW/Porsche! More

Cesar Estrada was one of the best salesman I’ve ever encountered in my many years…super helpful, polite, professional, easygoing not pushy, did I say polite?! Cesar went above and beyond helping me cho encountered in my many years…super helpful, polite, professional, easygoing not pushy, did I say polite?! Cesar went above and beyond helping me choose the right vehicle. I would highly recommend Cesar! More