Back

BMW of Ocala

Ocala, FL

4.8
795 Reviews
At BMW of Ocala, we’ve made cultivating a community one of our number one priorities since we opened our doors — over a decade ago. We’ve done our best, with the help of our other Gettel dealerships, to provide the best resources and training to our capable staff so our guests can have the ultimate experience when they visit us. Since we’ve put so much time into ensuring that each and every one of our team members has the proper training, we love seeing their success and the sense of belonging and family that has developed here. This feeling extends into our community and helps us to serve you better. In fact, the BMW Headquarters has recognized our dealership with an Excellence in Sales Award for putting the needs of our guests first. There were 3,100 nominated dealerships across 85 different countries, and we were one of the six dealers in the world to win this category — talk about an accomplishment. We’re proud to be awarded this unique title and will continue to serve our guests in the best way possible, the Gettel way.
Contact Dealership

5145 SW College Rd.

Ocala, FL

34474

Directions

By Type

Showing 795 reviews

June 12, 2024

The dealership is welcoming, professional, courteous and efficient. I know they will take good care of me and my car. More

by rsky555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Czaplicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheik Bakhsh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina P.
Jun 13, 2024 -

BMW of Ocala responded

We're thrilled to hear that you found our dealership to be welcoming, professional, and courteous. Ensuring your satisfaction and the well-being of your car is our top priority, and it's fantastic to know that you trust us to take care of both. If you ever need anything in the future, please don't hesitate to reach out. We're here to provide you with excellent service every step of the way!

June 11, 2024

Service done as expected, ready for my appointment, minimal wait time and a super clean and comfortable waiting area. Service manager was very helpful, answered all my questions and didn't try to sell More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Weiss
Jun 13, 2024 -

BMW of Ocala responded

It's fantastic to hear that you had such a positive experience with us! Providing prompt service and ensuring your comfort are always our top priorities. We're thrilled that our team met your expectations and that you found our waiting area clean and comfortable. It's great to know that our service manager was helpful and transparent, addressing all your questions without any pressure to purchase additional services. We look forward to welcoming you back for your next appointment!

June 11, 2024

Great service and well maintained excellent customer service Great service and well maintained excellent customer service Great service and well maintained excellent customer service More

by Gattu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Niedermayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

BMW of Ocala responded

Thank you so much for the 5 star review and congratulations on your new BMW!

June 11, 2024

Pleased with the service and costumer service. Easy scheduling, time efficient. all questions and concerns answered. More

by figueredo.m12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emanuel Tortorici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

BMW of Ocala responded

We are so glad you enjoyed your experience with our team, it was a pleasure working with you. Thank you so much for the 5 star review!

June 11, 2024

2024 BMW SAV X3 30SI - A purchase made after test driving. Happy so far. Yeah. More

by toomuch0902
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

BMW of Ocala responded

Congratulations on your new BMW! We are so glad you enjoyed your experience with us, thank you for the 5 star review!

June 08, 2024

Best car buying experience ever. James and the crew are amazing. Thank you very much! More

by GSKJackson1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Gangapersaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Niedermayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Bell
Jun 10, 2024 -

BMW of Ocala responded

It was a pleasure working with you as well, thank you so much for the 5 star review!

June 03, 2024

One tire had as slow leak. BMW Ocala came and picked up the car. The tire had a nail in it and was replaced. I bought the car from BMW Ocala along with their tire/wheel insuran More

by d33333333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Czaplicki
Jun 11, 2024 -

BMW of Ocala responded

It's great to hear about your positive experience with BMW Ocala's service! Dealing with a slow leak can be frustrating, but it's fantastic that our team promptly picked up your car, identified the issue, and replaced the tire at no cost to you, thanks to your tire/wheel insurance. Thank you so much for sharing your experience, we look forward to working with you again!

June 01, 2024

I found a vehicle online at BMW of OCALA that I was interested in, called and was directed to Cesar Estrada-Garcia. Cesar confirmed availability and within minutes sent a very professional, full walk a More

by Joe Castellani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Gangapersaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

BMW of Ocala responded

Thank you for your kind words, Joe! We're thrilled that Cesar and our team were able to make your vehicle buying experience stress-free and enjoyable. We appreciate your recommendation and are grateful for your business. Happy driving!

June 01, 2024

Working with Jesse at BMW of Ocala was a great car buying experience. He was professional, incredibly knowledgeable about the vehicles, answered all our questions patiently, and never pressured us. He really More

by Van
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christina Gangapersaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Utarid
Jun 11, 2024 -

BMW of Ocala responded

It's fantastic to hear about your positive experience with us, thanks to Jesse! It sounds like Jesse went above and beyond to ensure that your car-buying journey was smooth, transparent, and tailored to your needs. It's especially reassuring to know that there were no unpleasant surprises and that Jesse was proactive in preventing any miscommunications or misunderstandings. Here's to many happy miles in your new car, thank you so much for the 5 star review.

June 01, 2024

Malcolm is extremely knowledgeable and client-oriented. He goes above and beyond expectations to insure that we are more than satisfied. John Wheeler and Taylor Smith are also wonderful. They care for t More

by Celtic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Gangapersaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emanuel Tortorici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Bell
Jun 11, 2024 -

BMW of Ocala responded

It's fantastic to hear about your positive experience with Malcolm, John Wheeler, and Taylor! Thank you so much for taking the time to write us a 5 star review. We hope you love your new BMW!

...
20
...