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BMW of Ocala

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.8
795 Reviews
At BMW of Ocala, we’ve made cultivating a community one of our number one priorities since we opened our doors — over a decade ago. We’ve done our best, with the help of our other Gettel dealerships, to provide the best resources and training to our capable staff so our guests can have the ultimate experience when they visit us. Since we’ve put so much time into ensuring that each and every one of our team members has the proper training, we love seeing their success and the sense of belonging and family that has developed here. This feeling extends into our community and helps us to serve you better. In fact, the BMW Headquarters has recognized our dealership with an Excellence in Sales Award for putting the needs of our guests first. There were 3,100 nominated dealerships across 85 different countries, and we were one of the six dealers in the world to win this category — talk about an accomplishment. We’re proud to be awarded this unique title and will continue to serve our guests in the best way possible, the Gettel way.
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5145 SW College Rd.

Ocala, FL

34474

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Showing 795 reviews

June 13, 2024

This BMW dealer is the most wonderful dealership I’ve ever dealt with, including Mercedes! More

by jseitz1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Czaplicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

BMW of Ocala responded

Thank you so much for your wonderful review! We're honored to be considered the most wonderful dealership you've dealt with, especially compared to Mercedes. We appreciate your kind words and look forward to continuing to provide excellent service to you!

June 13, 2024

Topnotch. The experience is far above any other dealership I have worked with in the past. Professional, friendly, and truly first class. More

by Van Helsing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

BMW of Ocala responded

Thank you for your glowing review! We're thrilled to hear that your experience with us was topnotch and exceeded your expectations. We strive to provide professional and friendly service, and we appreciate your kind words. We look forward to serving you again!

June 12, 2024

The dealership was very nice, clean and service people were all friendly. Really appreciate that they pair you with the same service advisor each time. My service advisor Nick Weiss was courteous, profe More

by Winena Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Weiss
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Jun 13, 2024 -

BMW of Ocala responded

Thank you for taking the time to share your experience with us! We're delighted to hear that you found our dealership to be nice, clean, and filled with friendly service people. We're also thrilled that we could offer you a better price on your new tire compared to other places in town. Providing value for our customers is important to us, and we're pleased that you not only received a great price but also had an experienced person working on your car. If you ever need anything else or have any questions, don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

June 12, 2024

This was my first time that I had my used car serviced at this dealership. I liked the pricing and I found NICK to be very helpful and professional. More

by mpfrankenfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICHOLAS WEISS
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Jun 13, 2024 -

BMW of Ocala responded

Thank you for choosing our dealership for your car servicing needs! We're thrilled to hear that you had a positive experience during your first visit. Providing competitive pricing and professional service are priorities for us, so it's great to know that you found both to your satisfaction. We'll be sure to pass along your kind words to Nick and the rest of our team. If you ever need anything in the future or have any questions, feel free to reach out. We appreciate your business and look forward to serving you again!

June 12, 2024

The dealership is committed to serving you properly and professionally while providing a comfortable environment to exist in. I look forward to taking my car in for service. More

by kyle40245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

BMW of Ocala responded

Thank you for your kind words and for sharing your experience with us! We look forward to welcoming you back for your car service needs, and if there's anything specific you need or any way we can further enhance your experience, please don't hesitate to let us know. We appreciate your business and look forward to serving you again soon!

June 12, 2024

Great place! Everyone is friendly and very helpful. I would recommend them to anyone who is looking to buy or service there vehicle. More

by Meish829
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Gangapersaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Niedermayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheila Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Bell
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Jun 13, 2024 -

BMW of Ocala responded

Thank you for your glowing review! We're delighted to hear that you had such a positive experience with us. Providing a friendly and helpful environment for our customers is something we strive for, so it's wonderful to know that you felt that way during your visit. Your recommendation means a lot to us, and we truly appreciate your support. Whether you're in need of sales or service in the future, we'll be here to assist you. Thank you again for choosing us!

June 12, 2024

Urge service is excellent and the waiting area is exceptional with food drink and work stations. More

by maureenryan33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emanuel Tortorici
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

BMW of Ocala responded

We're thrilled to hear that you had an excellent experience with our service at our dealership! Providing top-notch service is our priority, and we're glad to know that we met your expectations. Creating a comfortable and accommodating waiting area is important to us, so we're pleased that you found it exceptional. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. Thank you for choosing us for your automotive needs!

June 12, 2024

I had the pleasure to buy my new X1 from BMW OCALA dealership, very pleasant experience. The costumer service its very profesional, and nice at the same time. I Really appreciate the excellent servic More

by BELLAINDIESITA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Gangapersaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Niedermayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : FRANK REBRO
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Jun 13, 2024 -

BMW of Ocala responded

Thank you for sharing your experience with us! We're thrilled to hear that you had such a positive and pleasant experience. Providing professional and courteous customer service is always our top priority, and we're glad to hear that our team delivered on that front. We'll be sure to pass along your kind words to our sales manager and the rest of our staff. If you have any further questions or need assistance in the future, don't hesitate to reach out. We appreciate your business and hope you're enjoying your new X1!

June 12, 2024

Very pleasant experience ( our first since moving to Florida). Robert was very efficient and friendly to us. Dealership was clean and waiting area was comfortable More

by slhuey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Czaplicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

BMW of Ocala responded

We're delighted to hear that your first experience with us in Florida was a pleasant one! Robert and always strive to provide efficient and friendly service to all our customers. Maintaining a clean, comfortable waiting area is essential for us, so we're glad you found it to your liking. If you have an need assistance in the future, please feel free to reach out. We look forward to serving you again!

June 12, 2024

I took my car in for oil change and had to have rear axle bearings replaced Robert got me a loaner and sent me on my way they promptly completed work Great job Thank you More

by b4889357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Czaplicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

BMW of Ocala responded

Thank you for sharing your experience with us! We're glad that we could swiftly address the issue with your rear axle bearings and provide you with a loaner car to minimize any inconvenience. Our team always strives to complete repairs promptly and efficiently, so it's fantastic to hear that we met your expectations. If you ever need further assistance, don't hesitate to reach out. Safe travels!

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