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BMW of Ocala
Ocala, FL
799 Reviews
At BMW of Ocala, we’ve made cultivating a community one of our number one priorities since we opened our doors — over a decade ago. We’ve done our best, with the help of our other Gettel dealerships, to provide the best resources and training to our capable staff so our guests can have the ultimate experience when they visit us. Since we’ve put so much time into ensuring that each and every one of our team members has the proper training, we love seeing their success and the sense of belonging and family that has developed here.
This feeling extends into our community and helps us to serve you better. In fact, the BMW Headquarters has recognized our dealership with an Excellence in Sales Award for putting the needs of our guests first. There were 3,100 nominated dealerships across 85 different countries, and we were one of the six dealers in the world to win this category — talk about an accomplishment. We’re proud to be awarded this unique title and will continue to serve our guests in the best way possible, the Gettel way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 1:30 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 799 reviews
June 18, 2024
James provided impeccable service and assistance in the purchase of my new X3. From the moment I told him what I was looking for he provided updates until he landed on the vehicle for me. He was very graci purchase of my new X3. From the moment I told him what I was looking for he provided updates until he landed on the vehicle for me. He was very gracious and caring and helped me into a car I never planned on having. definitely management material. Maybe at that point I can get some rubber mats as the present ones are not fitting. More
by walloon04
June 17, 2024
Our server provider Robert Czaplicki is Excellent! !!! Always goes the extra mile to make sure we are satisfied with our service on our vehicles. !!! Always goes the extra mile to make sure we are satisfied with our service on our vehicles. More
by bob.connell
June 17, 2024
Excellent service from the Service Manger and the repair tech. My only issue was the policy of a fee to use a credit card. I’ve never experienced that at any other dealership. tech. My only issue was the policy of a fee to use a credit card. I’ve never experienced that at any other dealership. More
by Z4 Owner
June 17, 2024
Quality service, pleasure to do business with. Our 4th car purchased through them. Thanks to them. Our 4th car purchased through them. Thanks to them. More
by rjn5656
June 17, 2024
This service and diagnosis was well done. Needed rental car in order to leave my car--also well done. Needed rental car in order to leave my car--also well done. More
by janncarr
Employees Worked With
June 16, 2024
Gus, Darian, and the rest of the team at BMW Ocala helped me get into a car I’ve dreamt of for years! Great price and great service! me get into a car I’ve dreamt of for years! Great price and great service! More
by christiancarnie
June 14, 2024
BMW of Ocala always delivers top quality service! Sheik, our rep, is absolutely wonderful! He's personable, courteous, and on top of everything. Getting our X1 serviced there is always a pleasure. Sheik, our rep, is absolutely wonderful! He's personable, courteous, and on top of everything. Getting our X1 serviced there is always a pleasure. More
by helendstrader
Employees Worked With
June 14, 2024
From making the appointment through having my SUV serviced, it was wonderful. Ocala is my favorite dealership. Best customer service from the beginning to the end. serviced, it was wonderful. Ocala is my favorite dealership. Best customer service from the beginning to the end. More
by jaan150
Employees Worked With
Other Employees :
Friendly lady that is in charge of refreshments
June 14, 2024
Awesome group as always. Best dealership service I have ever experienced in my 55 years of driving. Service and follow-up is always top notch. Best dealership service I have ever experienced in my 55 years of driving. Service and follow-up is always top notch. More
by jeffrey.person
Employees Worked With
Nick
June 13, 2024
Very prompt and courteous experience. I appreciated the attention to detail while taking care of all my vehicle needs. Thank you. I appreciated the attention to detail while taking care of all my vehicle needs. Thank you. More
by dbduncan716
Employees Worked With
