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BMW of Ocala

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.8
795 Reviews
At BMW of Ocala, we’ve made cultivating a community one of our number one priorities since we opened our doors — over a decade ago. We’ve done our best, with the help of our other Gettel dealerships, to provide the best resources and training to our capable staff so our guests can have the ultimate experience when they visit us. Since we’ve put so much time into ensuring that each and every one of our team members has the proper training, we love seeing their success and the sense of belonging and family that has developed here. This feeling extends into our community and helps us to serve you better. In fact, the BMW Headquarters has recognized our dealership with an Excellence in Sales Award for putting the needs of our guests first. There were 3,100 nominated dealerships across 85 different countries, and we were one of the six dealers in the world to win this category — talk about an accomplishment. We’re proud to be awarded this unique title and will continue to serve our guests in the best way possible, the Gettel way.
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5145 SW College Rd.

Ocala, FL

34474

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Showing 795 reviews

June 17, 2024

Quality service, pleasure to do business with. Our 4th car purchased through them. Thanks to them. More

by rjn5656
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Moncada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo Perdomo
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Jun 21, 2024 -

BMW of Ocala responded

Thank you for your fantastic review! We're delighted to hear that you've had a quality experience with us and that we could assist with your fourth car purchase. We appreciate your continued trust and support. Here's to many more great experiences together!

June 16, 2024

Gus, Darian, and the rest of the team at BMW Ocala helped me get into a car I’ve dreamt of for years! Great price and great service! More

by christiancarnie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darian Durgapersad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo Perdomo
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Jun 21, 2024 -

BMW of Ocala responded

Thank you for your wonderful review! We're thrilled that Gus, Darian, and the team could help you achieve your dream car with great service and a great price. Enjoy your new ride, and we're here for anything you need in the future!

June 14, 2024

BMW of Ocala always delivers top quality service! Sheik, our rep, is absolutely wonderful! He's personable, courteous, and on top of everything. Getting our X1 serviced there is always a pleasure. More

by helendstrader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheik Bakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

BMW of Ocala responded

Thank you for your glowing review! We're thrilled to hear that Sheik provided you with top-quality service and made your experience with us enjoyable. We appreciate your kind words and look forward to continuing to provide excellent service for your X1!

June 14, 2024

From making the appointment through having my SUV serviced, it was wonderful. Ocala is my favorite dealership. Best customer service from the beginning to the end. More

by jaan150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheik Bakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Friendly lady that is in charge of refreshments
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Jun 21, 2024 -

BMW of Ocala responded

Thank you for your wonderful review! We're delighted to hear that you had a great experience from start to finish. Providing the best customer service is our priority, and we're glad we could meet your expectations. We look forward to serving you again at your favorite dealership!

June 14, 2024

Awesome group as always. Best dealership service I have ever experienced in my 55 years of driving. Service and follow-up is always top notch. More

by jeffrey.person
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Jun 21, 2024 -

BMW of Ocala responded

Thank you for your fantastic review! We're thrilled to hear that you consistently have an awesome experience with us. Your kind words about our service and follow-up mean a lot. We appreciate your loyalty over the years and look forward to continuing to provide top-notch service!

June 13, 2024

Very prompt and courteous experience. I appreciated the attention to detail while taking care of all my vehicle needs. Thank you. More

by dbduncan716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheik Bakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

BMW of Ocala responded

Thank you for taking the time to share your experience with us! Your appreciation means a lot to us, and we're grateful for the opportunity to serve you. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. Thank you for choosing us for your automotive needs!

June 13, 2024

Wonderful service and prices. Emanuel was informative and great when it came to communication and describing the repair More

by Kristen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emanuel Tortorici
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

BMW of Ocala responded

Thank you for sharing your experience with us! We're thrilled to hear that you received wonderful service and found our prices competitive. Providing clear and informative communication is essential to us, so we're delighted that Emanuel was able to assist you effectively and describe the repair process thoroughly. If you ever need anything else or have any questions in the future, don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 13, 2024

Everyone at the dealership is friendly and helpful. This makes it a pleasurable experience.i received excellent care and attention while I was there . More

by Mckehoe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Czaplicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

BMW of Ocala responded

We're thrilled to hear about your positive experience at our dealership! Your satisfaction is our priority, and we truly appreciate your kind words. Thank you for choosing us, and we look forward to serving you again!

June 13, 2024

Terrible! I went in at 5pm to pay cash for my son's BMW. We did not drive away until 11 pm. One finance manager for an entire dealership is COMPLETELY una More

by Soccer
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christina Gangapersaud
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

BMW of Ocala responded

I'm truly sorry to hear about your disappointing experience at our dealership. Your time is valuable, and it's unacceptable that you had to wait for such an extended period. We understand your frustration with the delay in processing your payment, and we apologize for any inconvenience this may have caused. We strive to provide efficient and timely service to all our customers, and it's clear that we fell short of our standards in this instance. Rest assured, we take your feedback seriously and will address the issue to ensure that it doesn't happen again in the future. We value your business and the opportunity to serve you and your friends. If there's anything we can do to rectify the situation or if you have any further concerns, please don't hesitate to reach out to our general manager Bobby Watts directly at bwatts@gettel.com or 352-861-0234. We appreciate your feedback and hope to regain your trust in the future.

June 13, 2024

Thank you for helping me get my 228i fixed on the fly. The weekend was stressful enough meeting my girlfriend’s parents for the first time. You helped me big time to avoid the additional stress of my car More

by tag6012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emanuel Tortorici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

BMW of Ocala responded

Thank you for your feedback! We're glad we could assist with your 228i quickly and help alleviate some stress during an important weekend. We're here whenever you need us.

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