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BMW of Ocala

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.8
799 Reviews
At BMW of Ocala, we’ve made cultivating a community one of our number one priorities since we opened our doors — over a decade ago. We’ve done our best, with the help of our other Gettel dealerships, to provide the best resources and training to our capable staff so our guests can have the ultimate experience when they visit us. Since we’ve put so much time into ensuring that each and every one of our team members has the proper training, we love seeing their success and the sense of belonging and family that has developed here. This feeling extends into our community and helps us to serve you better. In fact, the BMW Headquarters has recognized our dealership with an Excellence in Sales Award for putting the needs of our guests first. There were 3,100 nominated dealerships across 85 different countries, and we were one of the six dealers in the world to win this category — talk about an accomplishment. We’re proud to be awarded this unique title and will continue to serve our guests in the best way possible, the Gettel way.
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5145 SW College Rd.

Ocala, FL

34474

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Showing 799 reviews

June 20, 2024

I told James what I wanted and he found it and got it to me. He is very passionate about the BMW brand and I enjoyed the entire process with him. No pressure at all. He comes highly reccomended More

by Davidte10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Gangapersaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Niedermayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

BMW of Ocala responded

Thank you for your wonderful review! We're delighted to hear that James provided you with a seamless and pressure-free experience while helping you find the BMW you wanted. His passion for the brand shines through in his service. We appreciate your recommendation and look forward to your continued enjoyment of your new BMW!

June 20, 2024

Service provided as requested. Especially nice was that they picked up my car on Monday morning and brought it back the next morning ... all with no charge. More

by burnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Czaplicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

BMW of Ocala responded

Thank you for your positive feedback! We're glad to hear that we could accommodate your needs with our complementary valet service. We strive to provide convenient and reliable service for our customers. Please don't hesitate to reach out if you need anything else in the future!

June 20, 2024

Excellent service from the beginning to the end. Robert Czaplicki is professional, knowledgeable, friendly, and courteous. I will always recommend BMW of Ocala where they make everyone feel welcomed More

by SEllisClark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Czaplicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

BMW of Ocala responded

Thank you for your fantastic review! We're thrilled to hear that you had an excellent experience from start to finish with Robert. Providing professional, knowledgeable, friendly, and courteous service is what we strive for. We appreciate your recommendation and look forward to welcoming you back to BMW of Ocala!

June 19, 2024

Professional and courteous service from the pick-up in The Villages to the return of the car. More

by Cheesepro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emanuel Tortorici
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

BMW of Ocala responded

Thank you for your review! We're pleased to hear that you experienced professional and courteous service from start to finish. We strive to make every step of the process seamless and enjoyable. We look forward to serving you again in the future!

June 19, 2024

Excellent service consultant. Very efficient and professional! My appointment was done as expected with great ease. More

by Avijeet_dut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Czaplicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

BMW of Ocala responded

Thank you for your positive feedback! We're delighted to hear that you had an excellent experience with our service consultant. Providing efficient and professional service is what we strive for. We appreciate your review and look forward to your next visit!

June 19, 2024

Quick service friendly awesome facilities. They got us right in when they opened because of mail in tire More

by bbonomo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Czaplicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emanuel Tortorici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheik Bakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

BMW of Ocala responded

Thank you for your positive feedback! We're glad to hear that you had a quick and friendly experience with our awesome facilities. Handling your tire issue promptly when we opened is what we aim for. We appreciate your review and look forward to your next visit!

June 19, 2024

Excellent service from check in to return of loaner vehicle! I highly recommend this dealership!! More

by Hondagirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

BMW of Ocala responded

Thank you for your fantastic review! We're delighted to hear that you had an excellent experience from check-in to returning the loaner vehicle. We appreciate your recommendation and look forward to serving you again in the future!

June 19, 2024

Great service and excellent customer support. treats customer with respect car is always done when they say that it will be More

by Jeffwinebrenner1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheik Bakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

BMW of Ocala responded

Thank you for your wonderful review! We're thrilled to hear that you received great service and excellent customer support. Treating our customers with respect and delivering on time are priorities for us. We appreciate your feedback and look forward to serving you again!

June 19, 2024

This is the best dealership I have been to. The service is impeccable, They cater to your every need. Highly recommended!! More

by Eyedoctor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheik Bakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

BMW of Ocala responded

Thank you for your glowing review! We're thrilled to hear that you had such a positive experience with us. We truly appreciate your recommendation and look forward to welcoming you back!

June 19, 2024

Was very satisfied with the service and the help I received from service namely sheik More

by kennyo173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheik Bakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

BMW of Ocala responded

Thank you for your feedback! We're delighted to hear that you were satisfied with the service and assistance provided by Sheik. We appreciate your review and look forward to assisting you again in the future!

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