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BMW of Ocala
Ocala, FL
795 Reviews
At BMW of Ocala, we’ve made cultivating a community one of our number one priorities since we opened our doors — over a decade ago. We’ve done our best, with the help of our other Gettel dealerships, to provide the best resources and training to our capable staff so our guests can have the ultimate experience when they visit us. Since we’ve put so much time into ensuring that each and every one of our team members has the proper training, we love seeing their success and the sense of belonging and family that has developed here.
This feeling extends into our community and helps us to serve you better. In fact, the BMW Headquarters has recognized our dealership with an Excellence in Sales Award for putting the needs of our guests first. There were 3,100 nominated dealerships across 85 different countries, and we were one of the six dealers in the world to win this category — talk about an accomplishment. We’re proud to be awarded this unique title and will continue to serve our guests in the best way possible, the Gettel way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 1:30 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 795 reviews
June 26, 2024
The service is very good and the service attitude is very good，nice good ok good，nice good ok More
by yong chen
June 26, 2024
I enjoyed working with Malcom in the purchase of a used vehicle on the lot in Ocala. He was professional, friendly, and efficient. He was able to reason with the sales manager and we negotiated a fair pric vehicle on the lot in Ocala. He was professional, friendly, and efficient. He was able to reason with the sales manager and we negotiated a fair price. I think it was a win/win transaction that I credit to Malcom's perseverance with management. His team members were equally efficient and I was in and out of the dealership in about 90 minutes. I can recommend Malcom and BMW of Ocala and would use both again. More
by markintv58
June 26, 2024
Best car buying experience ever! Entire staff made us feel like they were there just for us. Process was smooth and thorough. The technology orientation was extremely thorough especi Entire staff made us feel like they were there just for us. Process was smooth and thorough. The technology orientation was extremely thorough especially for less “techie “ older people. More
by Tedcondunlap
June 25, 2024
First class service from beginning to end. Will recommend to friends. Will definitely use again. Will recommend to friends. Will definitely use again. More
by jerrywiddowson
Employees Worked With
June 25, 2024
It is true that they treat you like family. Every need is thought about. Great service! Every need is thought about. Great service! More
by d1tipton
Employees Worked With
June 25, 2024
Emanuel Tortorici, my Service Rep coordinated my tow, Uber and got my car into Service asap upon hearing the issue. He sent repair and status updates frequently during the day. Luxury car and luxury cust Uber and got my car into Service asap upon hearing the issue. He sent repair and status updates frequently during the day. Luxury car and luxury customer service. Great experience! More
by ronniep1
Employees Worked With
June 24, 2024
Everything is first rate. Excellent customer service area. Exceptional customer service rep. Local and easy to get to. Excellent customer service area. Exceptional customer service rep. Local and easy to get to. More
by rossirlam
Employees Worked With
June 24, 2024
Both the dealership and the sales representative, James Niedermayer, were outstanding. James helped us find the car we wanted and working with the store manager got us a great price. Having bought another Niedermayer, were outstanding. James helped us find the car we wanted and working with the store manager got us a great price. Having bought another car there last year I continue to be pleased with their excellent service. More
by greygobbler
Employees Worked With
Other Employees :
Frank Rebro
June 24, 2024
The service rep Nick was very helpful, listened to our concerns and got the job done promptly! Even though the service rates are quite high, I can rest easy at night knowing the job is done correctly. And concerns and got the job done promptly! Even though the service rates are quite high, I can rest easy at night knowing the job is done correctly. And, the loaner car was a bonus! More
by mschumm
Employees Worked With
Nick
June 24, 2024
Professional and courteous service. Vehicle was taken into the shop quickly at the appointed time. Service was completed and car was detailed for pickup. Easy to make the appointmen Vehicle was taken into the shop quickly at the appointed time. Service was completed and car was detailed for pickup. Easy to make the appointment via the phone but started to make it online and was much too complicated. More
by ken.bobetich
Employees Worked With
