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BMW of Ocala

Ocala, FL

4.8
799 Reviews
At BMW of Ocala, we’ve made cultivating a community one of our number one priorities since we opened our doors — over a decade ago. We’ve done our best, with the help of our other Gettel dealerships, to provide the best resources and training to our capable staff so our guests can have the ultimate experience when they visit us. Since we’ve put so much time into ensuring that each and every one of our team members has the proper training, we love seeing their success and the sense of belonging and family that has developed here. This feeling extends into our community and helps us to serve you better. In fact, the BMW Headquarters has recognized our dealership with an Excellence in Sales Award for putting the needs of our guests first. There were 3,100 nominated dealerships across 85 different countries, and we were one of the six dealers in the world to win this category — talk about an accomplishment. We’re proud to be awarded this unique title and will continue to serve our guests in the best way possible, the Gettel way.
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5145 SW College Rd.

Ocala, FL

34474

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Showing 799 reviews

June 26, 2024

The transaction was quick and easy. The salesman was easy to work with and was very professional and knowledgeable. More

by whroland74
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brent Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darian Durgapersad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Moncada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

BMW of Ocala responded

Thank you for your review! We're pleased to hear that your transaction was quick and easy, and that our salesman provided professional and knowledgeable service. Your satisfaction is important to us, and we look forward to assisting you again in the future. Enjoy your new purchase!

June 26, 2024

Consistently attentive and solution oriented! Manny kept me informed every step of the way, working with the Techies to decipher the computer message necessitating the visit, until we reached a h More

by ljbrancatojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emanuel Tortorici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheik Bakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian, Cosmo, Rob Cole
Jun 28, 2024 -

BMW of Ocala responded

Thank you for your review! We're thrilled to hear about your positive experience with Manny and our team. Keeping you informed and resolving issues promptly is what we strive for. We're glad your S58 is running smoothly again! We appreciate your business and look forward to assisting you in the future.

June 26, 2024

Emanuel is a great service rep. When my engine light came on he said to come in immediately even though it was a Saturday. They pinpointed the problem and I happily drove out of the More

by owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emanuel Tortorici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

BMW of Ocala responded

Thank you for your review! We're glad to hear that Emanuel provided excellent service and accommodated your urgent needs, even on a Saturday. We aim to diagnose and resolve issues promptly so you can get back on the road quickly. We appreciate your business and look forward to serving you again in the future!

June 26, 2024

They are very good at scheduling and keeping the customer updated regarding the progress of the repair. More

by pmvosk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emanuel Tortorici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

BMW of Ocala responded

Thank you for your feedback and positive review! We strive to provide excellent service and keep our customers informed throughout the repair process. If there's anything more we can do to enhance your experience next time, please let us know. We appreciate your business!

June 26, 2024

The service is very good and the service attitude is very good,nice good ok More

by yong chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Czaplicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emanuel Tortorici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheik Bakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

BMW of Ocala responded

Thank you for your feedback! We're glad to hear you had a positive experience with our service and team. Your satisfaction is important to us, and we look forward to serving you again in the future.

June 26, 2024

I enjoyed working with Malcom in the purchase of a used vehicle on the lot in Ocala. He was professional, friendly, and efficient. He was able to reason with the sales manager and we negotiated a fair pric More

by markintv58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Gangapersaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

BMW of Ocala responded

Thank you for sharing your positive experience with Malcolm and our team at BMW of Ocala! We're thrilled to hear that Malcolm provided such professional and friendly service, making your purchase smooth and efficient. It's great to know that our team's efforts resulted in a win/win transaction for you. We appreciate your recommendation and look forward to welcoming you back in the future!

June 26, 2024

Best car buying experience ever! Entire staff made us feel like they were there just for us. Process was smooth and thorough. The technology orientation was extremely thorough especi More

by Tedcondunlap
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Malcolm Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

BMW of Ocala responded

Thank you for sharing your experience! It's great to hear that the staff provided such personalized attention and made sure the process was smooth for you. Their thorough technology orientation shows they truly care about their customers' comfort and understanding. Enjoy your new car!

June 25, 2024

First class service from beginning to end. Will recommend to friends. Will definitely use again. More

by jerrywiddowson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Czaplicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

BMW of Ocala responded

Thank you so much for your glowing review! We're thrilled to hear that you had a first-class experience with us from start to finish. Your recommendation means a lot to us, and we look forward to serving you again in the future!

June 25, 2024

It is true that they treat you like family. Every need is thought about. Great service! More

by d1tipton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Czaplicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

d1tipton responded

Thankyou for taking great care of my car!

Jun 28, 2024 -

BMW of Ocala responded

We're delighted to hear that you felt like family with us! Providing for your every need is our top priority, and we're grateful for your kind words about our service. Thank you for taking the time to share your experience!

June 25, 2024

Emanuel Tortorici, my Service Rep coordinated my tow, Uber and got my car into Service asap upon hearing the issue. He sent repair and status updates frequently during the day. Luxury car and luxury cust More

by ronniep1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emanuel Tortorici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

BMW of Ocala responded

Thank you for sharing your fantastic experience with Emanuel and our service team! We're thrilled to hear that he provided such prompt and attentive care, coordinating everything seamlessly for you. We strive to deliver luxury service alongside our luxury cars, and we're delighted that you had a great experience with us. We look forward to serving you again in the future!

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