BMW of Ocala

I had no intention of buying a car but James, my salesperson, was so friendly and patient. Quite knowledgeable, too! The showroom is comfortable and everyone welcomed my husband and I with gusto. Th salesperson, was so friendly and patient. Quite knowledgeable, too! The showroom is comfortable and everyone welcomed my husband and I with gusto. The entire sale process was professional and James went out of his way to get me a deal I could easily afford. I went back the following Saturday and had my car washed and it was immaculate. I am telling everyone about this dealership as I highly recommend it. I love my new car!! More

From the very beginning Malcolm was extremely helpful and courteous. He did his absolute best to get me to the price point i was comfortable with and to complete the purchase of my dream car. Malcolm was ext courteous. He did his absolute best to get me to the price point i was comfortable with and to complete the purchase of my dream car. Malcolm was extremely understanding and patient with me as he literally walked me through the buying process step by step. His customer service was the best I've ever experienced while car shopping and I truly mean that. Words cannot explain how satisfied I am and I don't know another way to express my extreme gratitude but to write this review to let any and everyone know about the magnificent customer service I experienced working with Malcolm at BMW of Ocala. I got the exact car I wanted at a great price and that was all thanks to Malcolm, and I would also like to give a special thanks to Christina as well she was also extremely helpful and made the buying process go smoothly. Thanks alot Malcolm I truly appreciate everything you did to help me bring my beautiful new car home. More

Had another great service experience at BMW of Ocala. I waited while the work was being done, and was able to work without distraction from my laptop. Work was completed on time and they did a great job I waited while the work was being done, and was able to work without distraction from my laptop. Work was completed on time and they did a great job as usual. Thank you BMW of Ocala for making every experience I have there an excellent one! More

Malcolm made car buying a pleasant & exciting experience. The dealership as a whole was a comfortable atmosphere. Great price local & Malcolm made the difference. I expect to see him rise through the ranks a The dealership as a whole was a comfortable atmosphere. Great price local & Malcolm made the difference. I expect to see him rise through the ranks as he knows how to relate to anyone if he could handle myself & Heidi. Thank you to everyone. More

Jesse was very helpful and answered all of my questions. I will definitely be purchasing from here, when I am ready! I will definitely be purchasing from here, when I am ready! More

Outstanding experience in purchasing a vehicle from this dealership. Very accommodating sales department. Worked with Kevin who is highly knowledgeable and a pleasure to work with. He made the process very dealership. Very accommodating sales department. Worked with Kevin who is highly knowledgeable and a pleasure to work with. He made the process very simple and was extremely thorough. I highly recommend this dealership. A++ More

Professional service writer, loaner requested was ready and the service was done right in a timely manner. and the service was done right in a timely manner. More

Expedient, courteous and efficient. What more could you want out of your dealership? It was an exceptional experience. What more could you want out of your dealership? It was an exceptional experience. More

My experience with the sales and service advisors have been very positive. The customer service at this dealership is top notch. They make you feel like you are a priority when you walk in the door or cal been very positive. The customer service at this dealership is top notch. They make you feel like you are a priority when you walk in the door or call in to schedule a service appointment. More

They go above and beyond to resolve issues. All staff deliver excellent service. They are the best BMW dealership. All staff deliver excellent service. They are the best BMW dealership. More