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BMW of Ocala
Ocala, FL
802 Reviews
At BMW of Ocala, we’ve made cultivating a community one of our number one priorities since we opened our doors — over a decade ago. We’ve done our best, with the help of our other Gettel dealerships, to provide the best resources and training to our capable staff so our guests can have the ultimate experience when they visit us. Since we’ve put so much time into ensuring that each and every one of our team members has the proper training, we love seeing their success and the sense of belonging and family that has developed here.
This feeling extends into our community and helps us to serve you better. In fact, the BMW Headquarters has recognized our dealership with an Excellence in Sales Award for putting the needs of our guests first. There were 3,100 nominated dealerships across 85 different countries, and we were one of the six dealers in the world to win this category — talk about an accomplishment. We’re proud to be awarded this unique title and will continue to serve our guests in the best way possible, the Gettel way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 1:30 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 802 reviews
July 04, 2024
Robert with service provided professional an outstanding service, I highly recommended him. I m very happy with BMW service! service, I highly recommended him. I m very happy with BMW service! More
by Gretchen.mccullough72
Employees Worked With
July 03, 2024
Excellent customer service! I’ve been going to BMW of Ocala for many years and they never disappoint. Staff is always pleasant, kind, respectful and most importantly knowledgeab I’ve been going to BMW of Ocala for many years and they never disappoint. Staff is always pleasant, kind, respectful and most importantly knowledgeable. More
by dazednfl
Employees Worked With
Other Employees :
Frank (finance) FIVE STARS!!!!
July 03, 2024
Excellent customer service and very respectful treatment. Waiting time doesn’t feel too long. Excellent report of your car condition Waiting time doesn’t feel too long. Excellent report of your car condition More
by Wanda Aguilar
July 03, 2024
As usual, RED CARPET TREATMENT in the Service Department. They go out of their way to make sure that I am taken care of quickly, efficiently and with the added special treatment that makes me feel VALUED!!! They go out of their way to make sure that I am taken care of quickly, efficiently and with the added special treatment that makes me feel VALUED!!! BMW IS MY BRAND, BECAUSE OF THE OUTSTANDING SERVICE AT THE OCALA LOCATION!!!! THANK YOU ALL The really cool part of this is that EVERY person TREATS me like I am their customer. It's a team effort. They call me by name upon my arrival even when they are not my service rep. More
by angie.clifton
July 03, 2024
BMW did a great job taking care of me with my X3. Highly recommended there services Highly recommended there services More
by Lauren Taub
Employees Worked With
July 03, 2024
They go beyond expectations in service. I am a woman of few words and that says it all I am a woman of few words and that says it all More
by joannmcmanamy
July 03, 2024
Awesome customer service! Saw a gorgeous 2017 Mazda Miata/MX-5 online and called to see if they would check a few details not listed in the advertisement. I live almost 2 hour Saw a gorgeous 2017 Mazda Miata/MX-5 online and called to see if they would check a few details not listed in the advertisement. I live almost 2 hours away and Jesse not only answered my questions honestly, but made a video, too! Made an appointment to see them that Friday and they had the car waiting for me, ready to test drive. The test drive was great as it had a ton of twists and turns so I was able to cycle through all the gears. Trading in my mom-mobile was easy and the only thing I had to do was wait. It being Memorial Day weekend, the wait was a bit of a long one but not a big deal. Every person that worked there was patient and kind, even lent me a phone charger when my phone was about to die! Christina in Financing was patient with me and explained anything I didn't understand and answered all my questions. Overall, great experience and got to learn about different BMWs ( I now am saving for that Z4!) while waiting my turn with the financier. Definitely recommend to everyone! More
by KitchenCandy
July 03, 2024
It was an urgent service call and I was ecstatic with the service departments response. service departments response. More
by Cooper
July 02, 2024
Outstanding and personal service! Sheik Bakhsh (service representative) was both professional and personable. Excellent example of the type of individual you can trust with understand Sheik Bakhsh (service representative) was both professional and personable. Excellent example of the type of individual you can trust with understanding your concerns; the care of your vehicle; and the resolution of any issues. More
by Phunt1911
Employees Worked With
July 01, 2024
BMW Ocala associates are friendly and professional. They were flexible and willing to work with my changing schedule too. They were flexible and willing to work with my changing schedule too. More
by JessicaStorm
