BMW of Ocala

As usual, RED CARPET TREATMENT in the Service Department. They go out of their way to make sure that I am taken care of quickly, efficiently and with the added special treatment that makes me feel VALUED!!! They go out of their way to make sure that I am taken care of quickly, efficiently and with the added special treatment that makes me feel VALUED!!! BMW IS MY BRAND, BECAUSE OF THE OUTSTANDING SERVICE AT THE OCALA LOCATION!!!! THANK YOU ALL The really cool part of this is that EVERY person TREATS me like I am their customer. It's a team effort. They call me by name upon my arrival even when they are not my service rep. More

BMW did a great job taking care of me with my X3. Highly recommended there services Highly recommended there services More

They go beyond expectations in service. I am a woman of few words and that says it all I am a woman of few words and that says it all More

Excellent customer service! I’ve been going to BMW of Ocala for many years and they never disappoint. Staff is always pleasant, kind, respectful and most importantly knowledgeab I’ve been going to BMW of Ocala for many years and they never disappoint. Staff is always pleasant, kind, respectful and most importantly knowledgeable. More

Excellent customer service and very respectful treatment. Waiting time doesn’t feel too long. Excellent report of your car condition Waiting time doesn’t feel too long. Excellent report of your car condition More

Outstanding and personal service! Sheik Bakhsh (service representative) was both professional and personable. Excellent example of the type of individual you can trust with understand Sheik Bakhsh (service representative) was both professional and personable. Excellent example of the type of individual you can trust with understanding your concerns; the care of your vehicle; and the resolution of any issues. More

BMW Ocala associates are friendly and professional. They were flexible and willing to work with my changing schedule too. They were flexible and willing to work with my changing schedule too. More

I had no intention of buying a car but James, my salesperson, was so friendly and patient. Quite knowledgeable, too! The showroom is comfortable and everyone welcomed my husband and I with gusto. Th salesperson, was so friendly and patient. Quite knowledgeable, too! The showroom is comfortable and everyone welcomed my husband and I with gusto. The entire sale process was professional and James went out of his way to get me a deal I could easily afford. I went back the following Saturday and had my car washed and it was immaculate. I am telling everyone about this dealership as I highly recommend it. I love my new car!! More

From the very beginning Malcolm was extremely helpful and courteous. He did his absolute best to get me to the price point i was comfortable with and to complete the purchase of my dream car. Malcolm was ext courteous. He did his absolute best to get me to the price point i was comfortable with and to complete the purchase of my dream car. Malcolm was extremely understanding and patient with me as he literally walked me through the buying process step by step. His customer service was the best I've ever experienced while car shopping and I truly mean that. Words cannot explain how satisfied I am and I don't know another way to express my extreme gratitude but to write this review to let any and everyone know about the magnificent customer service I experienced working with Malcolm at BMW of Ocala. I got the exact car I wanted at a great price and that was all thanks to Malcolm, and I would also like to give a special thanks to Christina as well she was also extremely helpful and made the buying process go smoothly. Thanks alot Malcolm I truly appreciate everything you did to help me bring my beautiful new car home. More

Had another great service experience at BMW of Ocala. I waited while the work was being done, and was able to work without distraction from my laptop. Work was completed on time and they did a great job I waited while the work was being done, and was able to work without distraction from my laptop. Work was completed on time and they did a great job as usual. Thank you BMW of Ocala for making every experience I have there an excellent one! More