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BMW of Ocala

Ocala, FL

4.8
798 Reviews
At BMW of Ocala, we’ve made cultivating a community one of our number one priorities since we opened our doors — over a decade ago. We’ve done our best, with the help of our other Gettel dealerships, to provide the best resources and training to our capable staff so our guests can have the ultimate experience when they visit us. Since we’ve put so much time into ensuring that each and every one of our team members has the proper training, we love seeing their success and the sense of belonging and family that has developed here. This feeling extends into our community and helps us to serve you better. In fact, the BMW Headquarters has recognized our dealership with an Excellence in Sales Award for putting the needs of our guests first. There were 3,100 nominated dealerships across 85 different countries, and we were one of the six dealers in the world to win this category — talk about an accomplishment. We’re proud to be awarded this unique title and will continue to serve our guests in the best way possible, the Gettel way.
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5145 SW College Rd.

Ocala, FL

34474

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Showing 798 reviews

December 20, 2024

I was very fortunate to have Kevin Carter take time to introduce me to the BMW experience. I was a Buick/GM person my whole life, and needed an education on what made a BMW the ultimate driving machine. K More

by mrpigeon07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malcolm Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Moncada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

BMW of Ocala responded

Thank you so much for sharing your experience! We're thrilled to hear that Kevin was able to guide you through your transition from Buick/GM to the BMW experience. His knowledge, patience, and personalized approach are exactly what we strive for, and it’s wonderful to know that you felt well-supported throughout the process. We’re also happy that Alex could assist with getting you and your wife familiar with all the features of your new car. It’s great to know that Kevin continues to stay in touch and ensure your satisfaction. We truly appreciate your recommendation, and we look forward to continuing to serve you in the future!

December 14, 2024

Brent , the manager is outstanding. The work on my 3 series and 7 series could not have been better. Every employee that I have met over the 12 years that I have been a customer has bee More

by ffhughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

BMW of Ocala responded

Thank you so much for your kind words! We truly appreciate your loyalty over the past 12 years and are thrilled to hear that Brent and the entire team have consistently provided you with outstanding service. We're proud to have earned your trust, and it means a lot to us to know that our sales and maintenance teams have made such a positive impact. We look forward to continuing to serve you and your vehicles for many more years to come!

November 29, 2024

We inquired about a blue X2, 35I for someone. The car they have is over priced. It's a base model 35I X2. It is worth 10k less then what they are selling it for. No premium options in the car. I More

by None
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Carter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

BMW of Ocala responded

Our team takes all feedback very seriously, and we appreciate you letting us know about your experience inquiring on behalf of someone else. We were not able to accept your offer of $10,000 less than our price. Our Certified BMW X2 includes a $0 deductible additional 12-months of warranty, with unlimited miles. Please contact me and I'm happy to review our pricing with you. Bobby Watts, General Manager, BMW of Ocala 352-861-0234.

November 09, 2024

Service was completed in a timely manner. Waiting room & service center immaculate. All personnel knowledgeable & personable More

by Pkhamill1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emanuel Tortorici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

BMW of Ocala responded

Thank you for taking the time to share your experience! We're so glad to hear that your service visit was both efficient and comfortable. We take pride in maintaining a clean, welcoming environment, and it's wonderful to know that our team made a positive impression with their knowledge and friendliness. If you ever need anything else, don’t hesitate to reach out. We look forward to serving you again in the future!

November 07, 2024

I recently purchased my 2023 BMW from BMW Ocala, and the experience was nothing short of exceptional. My salesman, Cesar Estrada-Garcia, treated me like I was worth a million dollars and demonstrated an exc More

by tychi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malcolm Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheila Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

BMW of Ocala responded

Thank you so much for your glowing review! We're thrilled to hear that your experience with us at BMW of Ocala exceeded expectations. It's fantastic to know that Cesar made such a positive impression with his knowledge, patience, and customer-focused approach. We'll be sure to share your kind words with him and the entire team. We're also glad to hear that Malcolm and our finance team made the process smooth and efficient. Your recommendation means a lot to us, and we're so happy that you're enjoying your new BMW. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for choosing BMW of Ocala!

November 01, 2024

BMW of Ocala are the finest dealership I have come across in many years of owning luxury cars. They are highly professional, knowledgable and very easy to work with. Their goal is to accommodate the custome More

by pbc60tbird1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emanuel Tortorici
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

BMW of Ocala responded

Thank you so much for your wonderful review! We're thrilled to hear that your experience with us has been so positive. Our team takes great pride in providing exceptional service and making sure our customers feel valued. Your recommendation means a lot to us, and we look forward to assisting you again in the future, whether it's for a new or pre-owned BMW. Safe travels and enjoy your driving experience!

October 31, 2024

Car buying can always be a tedious chore. Danielle made it a fun experience! She really went out of her way to make sure our car buying needs were met. We even, jokingly, named our BMW X5 aft More

by davidf2284
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darian Durgapersad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Theodorides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

BMW of Ocala responded

Thank you for the lovely review! We’re thrilled to hear that Danielle made your car-buying experience enjoyable and fun. It’s wonderful to know she went above and beyond to meet your needs. Naming your BMW X5 after her is such a sweet touch! If you have any questions or need assistance in the future, feel free to reach out. Enjoy your new BMW!

October 30, 2024

I had an amazing, easy experience. I highly recommend this dealership and employees were fantastic. Frank, Danielle, and several others were terrific. Even the front office lady made m More

by Angela.murphy-osborne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Gangapersaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Theodorides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

BMW of Ocala responded

Thank you for the fantastic review! We’re thrilled to hear that you had such an amazing experience with us. Frank, Danielle, and the rest of the team truly appreciate your kind words—they always go the extra mile to make our customers feel welcome. And it’s great to hear that you enjoyed the coffee too! We’re here for you anytime, and we look forward to seeing you again. Enjoy your new BMW!

October 07, 2024

Friendly, always kept me informed, extremely professional. If I knew buying a car was this easy, I would have bought them more often. More

by Jmccoy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danielle Theodorides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

BMW of Ocala responded

Thank you for your wonderful review! We're so glad to hear that you found the car-buying process easy and enjoyable. Our team strives to provide friendly and professional service, and it’s great to know we hit the mark for you. If you ever need assistance in the future, we’d love to help again. Enjoy your new BMW!

October 01, 2024

Nick was very professional and friendly, plus kept me posted about the service being done my vehicle. He asked did I want to be taken home and my vehicle delivered when completed. I was satisfied with th More

by felicia.acord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Oct 04, 2024 -

BMW of Ocala responded

Thank you so much for your kind words! We’re thrilled to hear that Nick provided you with professional and friendly service, and that he kept you informed throughout the process. It’s great to know you were satisfied with both the service and the wait time. We look forward to seeing you again and appreciate your feedback!

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