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BMW of Ocala

Ocala, FL

4.8
808 Reviews
At BMW of Ocala, we’ve made cultivating a community one of our number one priorities since we opened our doors — over a decade ago. We’ve done our best, with the help of our other Gettel dealerships, to provide the best resources and training to our capable staff so our guests can have the ultimate experience when they visit us. Since we’ve put so much time into ensuring that each and every one of our team members has the proper training, we love seeing their success and the sense of belonging and family that has developed here. This feeling extends into our community and helps us to serve you better. In fact, the BMW Headquarters has recognized our dealership with an Excellence in Sales Award for putting the needs of our guests first. There were 3,100 nominated dealerships across 85 different countries, and we were one of the six dealers in the world to win this category — talk about an accomplishment. We’re proud to be awarded this unique title and will continue to serve our guests in the best way possible, the Gettel way.
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5145 SW College Rd.

Ocala, FL

34474

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Showing 808 reviews

March 25, 2025

I had an appointment at 8:30am for an oil change & requested a new set of tires. I inquired about the time frame and was told around 4 hours to complete my request. I was offered a courtesy shuttle an More

by ushkos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Czaplicki
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

BMW of Ocala responded

Thank you so much for your response, your impression of our business is extremely important to our team. Our Operations Manager Robb Cole will reach out to you to work towards a resolution of your concerns.

March 15, 2025

Purchasing our used BMW X3 from BMW of Ocala was a pleasant experience. The salesman was friendly, helpful and professional. The cars preparation exceeded our expectations. Before driving away fr More

by Dboudreau
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darian Durgapersad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tre Stevenson. 5 Stars
Mar 17, 2025 -

BMW of Ocala responded

Thank you for your fantastic review! We're so glad to hear that your experience with us was pleasant and that you were pleased with the preparation of your BMW X3. It’s great to know that our team went above and beyond to ensure you understood all the features of your car. Your recommendation means a lot to us, and we look forward to serving you again in the future! Enjoy your new X3!

March 13, 2025

It’s been a positive experience. We enjoyed working with James Niedermayer when we purchased the car. Darian Durgapersad has a great personality and the patience of a saint. More

by LilypadLoon
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darian Durgapersad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

BMW of Ocala responded

Thank you for your wonderful review! We're so glad to hear that you had a positive experience with James and Darian. It’s great to know their professionalism and patience made a difference in your car-buying experience. We appreciate your kind words and hope to serve you again in the future! Enjoy your new BMW!

March 03, 2025

We had an outstanding experience with James. He was thoughtful, courteous and extremely knowledgeable. He made the entire process go flawlessly. No games played here. I highly recommend BMW More

by admiralmom
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
James Niedermayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

BMW of Ocala responded

Thank you so much for your kind words! We're thrilled to hear that you had an outstanding experience with James and Frank. Our team strives to make the car-buying process as smooth and enjoyable as possible, and it’s great to know that they were able to provide you with thoughtful, courteous, and knowledgeable service. We’ll be sure to pass along your compliments to them! We truly appreciate your recommendation and look forward to serving you again in the future. Enjoy your new BMW!

March 01, 2025

From start to finish, working with James was a pleasure. I have purchased many cars in my life and about 5 BMWs and this was the best experience overall hands down. James was fair and honest when we discu More

by Gipa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Gangapersaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Niedermayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darian Durgapersad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

BMW of Ocala responded

Thank you so much for your amazing review! We’re thrilled to hear that your experience with James was so positive and that it stood out as the best car-buying experience you’ve had, especially as a seasoned BMW buyer. James’ dedication to providing honest, prompt, and thorough answers truly shows, and we’re so glad Darian was also able to assist with the new car’s technology. We appreciate your recommendation and your trust in us, and we look forward to helping you with your next car purchase whenever that may be!

February 26, 2025

Best car buying experience of my life. From start to finish. Daniel Solorzano Was fantastic! More

by steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Solorzano 5 star
Feb 27, 2025 -

BMW of Ocala responded

We are so glad you enjoyed your experience with our team, congratulations on your new BMW!

February 26, 2025

We would like everyone to know that if it wasn't for Weetley Leonvil we wouldn't have bought a BMW! We have been Lincoln and Cadillac people for 40 years until we met Weetley, he made it so easy and ac More

by Ranch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weetley Leonvil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

BMW of Ocala responded

Thank you so much, Gordon and Debbie, for sharing your wonderful experience! We are beyond happy to hear that Weetley was able to make the car-buying process easy and enjoyable for you. It's fantastic to know that you felt so welcome by the team at BMW and Porsche. We truly appreciate your loyalty, and we're honored to have you as part of our BMW family moving forward. We'll be sure to pass along your kind words to both Weetley and Frank. Looking forward to seeing you again soon! Enjoy your BMW!

Feb 27, 2025 -

Ranch responded

We are enjoying our BMW and everyone we bump into just love the looks of it and wish they had one. I did forget one person who made our purchase comfortable even though it was to long like all financial managers was John Wheeler, he was great 👍 Thank you John

February 19, 2025

Best Service expert I ever had, gets things done and uses his expertise to gauartee satisfaction with repairs. As for the Dealership the Management must be trying to discourage sales and service, at everytim More

by Gary
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Czaplicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheik Bakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

BMW of Ocala responded

Thank you so much for your response, your impression of our business is extremely important to our team. Our Operations Manager will reach out to you to work towards a resolution of your concerns. If we happen to miss you, please reach out at 352-861-0234 or rcole@gettel.com.

Feb 20, 2025 -

Gary responded

No one ever tried to reach out to me, I guess they're drinking coffee and inventoring the crackers and peanuts in the Customer lounge rather than wasting time selling and repairing BMW's.

January 16, 2025

Every visit has always been a pleasant one. Employees are knowledgeable, courteous, helpful with a smile.!! More

by mbenson14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Czaplicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

BMW of Ocala responded

We're thrilled to hear that every visit has been a pleasant experience for you. Our team works hard to provide great service, and it's wonderful to know that their efforts are appreciated. We look forward to welcoming you back soon!

January 01, 2025

The service department did a very good job on the recall for my x3. Also did a wonderful wash job when they were finished. More

by Norma
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

BMW of Ocala responded

Thank you so much for your positive feedback! We're thrilled to hear that our service department took great care of your X3 and that you were happy with the recall work and the wash job. We truly appreciate your kind words and are grateful for the opportunity to assist you. If you need anything else in the future, please don’t hesitate to reach out!

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