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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.7
1,886 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,886 reviews

September 23, 2026

Was a great experience. The repairs were done swiftly and correctly. Sean was an excellent advisor and deserves an immediate promotion. Thanks again for servicing my vehicle More

by bwlatham22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean the Great, Alex Archer, Natasha Diaz
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Sep 25, 2026 -

BMW of Norwood responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 23, 2026

Hayk the service associate was exceptional, he kept us informed about our car progress through out the day and was there to greet us when we returned. Everything was throughly explained regarding our serv More

by Pamwinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayk
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Sep 25, 2026 -

BMW of Norwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Norwood! We are always more than happy to assist you if anything else comes up. Take care!

September 23, 2026

We were very pleased with our service appointment. Sean was very helpful. He also was able to fit in more repairs on a short notice. This saved us another visit(s). More

by Jconn97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dealt with Service
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Sep 25, 2026 -

BMW of Norwood responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Norwood. Please don't hesitate to reach out if there's anything additional we can do for you.

September 22, 2026

Solid support for our 2021 M440. Why do you have a 15 word minimum, seems counterproductive. More

by danlclark73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett and Douglas
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Sep 25, 2026 -

BMW of Norwood responded

Thank you for your feedback. We’re glad to hear you received solid support for your M440. We also understand your frustration with the review word requirement and appreciate you taking the extra time to share your experience.

September 22, 2026

I dropped off my 2022 Z4 this morning for a vehicle recall. Daniel Drinkwater was my service agent and the on boarding process was easy and seamless. I had the recall addressed as well as an oil change More

by Alanna Iannetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Drinkwater, Natasha Diaz
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Sep 23, 2026 -

BMW of Norwood responded

Hi Alanna, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 21, 2026

BMW of Norwood hands down delivers the best customer service when dealing with service on your vehicle. More

by Jesse.bean126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Archer, Natasha Diaz
Print
Sep 23, 2026 -

BMW of Norwood responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 21, 2026

Teresa makes the process very easy She texted me back said they had a loaner car to swing by and drop off my car Nobody else would do that More

by sjsilverman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa
Print
Sep 24, 2026 -

BMW of Norwood responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Norwood. We are always more than happy to assist you if anything else comes up. Take care!

September 19, 2026

The facility is very nice, the staff and managers are attentive and courteous. The waiting area is conducive to working in both private and socializing with other customers. More

by Tom San
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew, Sydney
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Sep 20, 2026 -

BMW of Norwood responded

Hi Tom, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 19, 2026

Christofer was very professional and did a great job. Overall a good experience. Not a log wait. More

by obgear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Archer, Natasha Diaz
Print
Sep 20, 2026 -

BMW of Norwood responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 18, 2026

BMW of Norwood’s professional team is all about customer service and attention to detail! More

by rgoncalves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Maicher and Hayk Davtyan
Print
Sep 22, 2026 -

BMW of Norwood responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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