Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

All Salespeople

Sales Department

BMW of Norwood

Overview Reviews (1,862) Inventory (368)

BMW of Norwood

Name: BMW of Norwood
Address: 918 Providence Hwy, Norwood, MA, 02062, US
Telephone: (781) 816-2389
Rating: 4.7

4.7

1,862 Reviews

918 Providence Hwy, Norwood, Massachusetts 02062

Directions Directions

Sales: (781) 816-2389

Service: (781) 816-2389

Parts: (781) 816-2389

Contact Dealership

BMW of Norwood

Norwood, MA

Overview

Reviews

Vehicles

4.7

1,862 Reviews

Call Dealership (781) 816-2389

View Awards

918 Providence Hwy

Norwood, MA

02062

Directions

4.7

1,862 Reviews

Write a review

View 3 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

Sales Price Transparency

Service Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Workmanship

Service Time

Service Communication

View 3 Awards

Overview Reviews (1,862) Inventory (368)

Contact BMW of Norwood

Sales: (781) 816-2389

Service: (781) 816-2389

Parts: (781) 816-2389

Call (781) 816-2389

Name

Mobile Number or Email

Error in sending request, please try again.

Message (Optional)

Select a Salesperson (Optional)

Contact Dealership

Filter Reviews by Keyword

customer service buying experience car service inspection loaner car loan sales person phone call

By Type

Showing 1,862 reviews

August 08, 2022

SERVICE VISIT

The staff was courteous, efficient easy to work with and professional. They explained everything and kept me apprised of any issues. professional. They explained everything and kept me apprised of any issues. More

by Joey

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Dan MacDonald

Aug 08, 2022 -

BMW of Norwood responded

Thank you for your kind words, we appreciate the feedback! We are thrilled that you had a pleasant service visit!

August 07, 2022

SERVICE VISIT

Left paper trash in car Didn’t wash car when done Cashier argued with payment When asked if canceled her response was durr basically calling me sn idiot Initial intake was no issue Cashier argued with payment When asked if canceled her response was durr basically calling me sn idiot Initial intake was no issue More

by Long day

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

Despina Karalis-Palmeira

Aug 08, 2022 -

BMW of Norwood responded

We certainly apologize for mishandling the situation. The staff did their best to handle your emergency at 15 minutes before closing on Saturday by taking you in and ultimately solving your concern (flat tire replaced) after normal hours. Unfortunately the cleaning staff left as you arrived. We will certainly do things differently for you next visit. Please feel free to contact me directly if you would like to discuss further. I am happy to assist. Alex H. Archer General Manager aarcher@driveiragroup.com

August 04, 2022

SERVICE VISIT

Ali was very polite, friendly, knowledgeable, resourceful, and helpful. So keep up the good work! resourceful, and helpful. So keep up the good work! More

by JJ

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Ali Kooros

Aug 05, 2022 -

BMW of Norwood responded

Thank you for your kind review of Ali, we appreciate your business JJ!

August 02, 2022

SALES VISIT - USED

Tom London was very professinal in his approach to getting me in a car. Thanks getting me in a car. Thanks More

by Cheffish2

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Thomas London, Junior Rodriguez

Aug 03, 2022 -

BMW of Norwood responded

Thank you for the review! We are very happy to hear that our team treated you well and was able to help you with your shopping experience.

August 02, 2022

SERVICE VISIT

Great service experience, from Jane on the front end, to Carlos / service advisor, to the woman you cashed me out. Carlos / service advisor, to the woman you cashed me out. More

by Cherylb49

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Carlos Vasquez

Aug 03, 2022 -

BMW of Norwood responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

August 02, 2022

SERVICE VISIT

Very efficient service. Everyone is polite and helpful and it was an overall very good experience. Everyone is polite and helpful and it was an overall very good experience. More

by CMC1

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Despina Karalis-Palmeira

Aug 03, 2022 -

BMW of Norwood responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

July 28, 2022

SERVICE VISIT

Teresa is an amazing advisor, one of the best! .. I highly recommend you service your vehicle at BMW Norwood and choose Teresa as your advisor. .. I highly recommend you service your vehicle at BMW Norwood and choose Teresa as your advisor. More

by Amagrath

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Teresa Mullen

Aug 01, 2022 -

BMW of Norwood responded

Thank you for your kind words for Teresa, we appreciate it! We thank you for your business and look forward to your next visit!

July 22, 2022

SERVICE VISIT

I had a great experience, they are professional, timely, and courteous! I highly recommend them. and courteous! I highly recommend them. More

by Ramona Brown

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Melvin

Jul 25, 2022 -

BMW of Norwood responded

Thank you. We're glad that you had an excellent experience with your recent service visit.

July 21, 2022

SALES VISIT - USED

Professional, experienced, and extremely helpful. Jake Archer is the best salesman. I Love my BMW! Jake Archer is the best salesman. I Love my BMW! More

by Kathy C

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jake Archer

Jul 21, 2022 -

BMW of Norwood responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

July 19, 2022

SALES VISIT - USED

The sales woman was amazing and a great help so was available for any questions and was able to text her or Talk to her when I went to pick up the car she made it nice and clean and perfect I was so ex available for any questions and was able to text her or Talk to her when I went to pick up the car she made it nice and clean and perfect I was so excited when I seen it so Liz thank you More

by Jrjnas07

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Elizabeth (Liz)

Jul 21, 2022 -

BMW of Norwood responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

BMW of Norwood

BMW of Norwood Awards Awards

Showing 1,862 reviews

Map and Directions to BMW of Norwood