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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.7
1,852 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,852 reviews

October 24, 2023

The service department is excellent. Theresa Mullen is great. Very knowledgeable helpful and responsive. A real asset to the dealership More

by Jgerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Mullen
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Oct 31, 2023 -

BMW of Norwood responded

It's great to hear that you had an excellent experience with our service department and that Theresa provided knowledgeable, helpful, and responsive assistance. Skilled and attentive service advisors like Theresa can make a big difference in ensuring customers have a positive experience. We're here to assist you with any questions or information you may need.

October 24, 2023

Alexsandr and Anabel doing a good job very nice. I like and feel comfortable ! Thanks More

by igorchamp0407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleksandr Banar
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Oct 31, 2023 -

BMW of Norwood responded

We are glad to hear that Alexander and Anabel are doing a good job and that you feel comfortable with their service. A positive and comfortable experience is important when dealing with service providers. Thank you for expressing your satisfaction!

October 24, 2023

Attentive,personal care and excellent service! So glad we stopped here! Quick oil change! Very pleased! More

by hbessett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Despina Karalis-Palmeira
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Oct 31, 2023 -

BMW of Norwood responded

We are delighted to hear that you received attentive and personal care along with excellent service. It's great that you had a positive experience and were very pleased with the quick oil change. Your feedback is appreciated.

October 22, 2023

Service here was great and Anabel Guerrero was awesome! !! Will definitely continue to come here. More

by dahuertas617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anabel Guerrero
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Oct 24, 2023 -

BMW of Norwood responded

It's fantastic to hear that you had a great experience and that Anabel provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 21, 2023

They have an excellent service and very professional, staffs are very helpful, they are the best More

by Mariza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Mullin
Print
Oct 21, 2023 -

Mariza responded

Always enjoyed their service, highly professional

Oct 23, 2023 -

BMW of Norwood responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

October 20, 2023

Amazing dealership. Wonderful service managers. Took exactly what I was informed. Clean car & everything done to perfection. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vasquez
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Oct 24, 2023 -

BMW of Norwood responded

It's fantastic to hear that you had an amazing experience with BMW of Norwood, with wonderful service managers who delivered exactly what you were informed. A clean car and work done to perfection are the hallmarks of a top-quality service. We appreciate your business. We look forward to assisting you in the future.

October 20, 2023

Excellent! Easy to schedule, easy to drop off, quick diagnosis (bloody filler cap!), car thoroughly checked over (opted for alignment and tyre rotation) and pic More

by mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
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Oct 24, 2023 -

BMW of Norwood responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

October 20, 2023

Very helpful courteous team! Ian is excellent and great to deal with. Tom is very knowledgeable and they have a great service department More

by jsylvia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Cunningham, Thomas London, Paul Bonitto, Jr., Carlos Vasquez
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Oct 24, 2023 -

BMW of Norwood responded

It's great to hear that you've had a very helpful and courteous team to assist you. Ian and Tom's excellent service and knowledge are certainly valuable assets, and it's fantastic to know that BMW of Norwood has a great service department. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 20, 2023

They take great care of you when you have your car serviced there. Dan Drinkwater is very helpful and explains everything. More

by krisknehans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
Print
Oct 21, 2023 -

BMW of Norwood responded

It's wonderful to hear that you receive great care when you have your car serviced at BMW of Norwood. Dan, who assists you during your service visits, is particularly helpful and takes the time to explain everything to you. Clear and informative communication from the service team adds to the overall positive experience. We are appreciative of your positive comments. Thank you for sharing your experience!

October 19, 2023

Excellent service by Dan Drinkwater - happy he is back and I have my service advisor again More

by Ashorethinginonset
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
Print
Oct 21, 2023 -

BMW of Norwood responded

It's fantastic to hear that you had a great experience and that Dan provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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