BMW of Mountain View
Mountain View, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Tires were swapped, the car didn't recognized the tires. Tires needed to be enrolled again. Reset didn't help. Dealership didn't mentioned that to the customer. Computer software got updated. Since then Ap Tires needed to be enrolled again. Reset didn't help. Dealership didn't mentioned that to the customer. Computer software got updated. Since then App can't communicate to the car. A lot of unforeseen problems. More
Wayne Chan was the advisor for the service of my BMW 328i. I highly recommend Wayne who is personable, knowledgeable and professional. Excellent customer service! 328i. I highly recommend Wayne who is personable, knowledgeable and professional. Excellent customer service! More
First class customer service! Sales is legitimately interested in solving your problem, not selling you another car. Extremely recommend this dealership. If you’re thinking about buying a new vehicle, interested in solving your problem, not selling you another car. Extremely recommend this dealership. If you’re thinking about buying a new vehicle, ask for Jeremy Welsh, he’s fantastic! More
Great experience doing annual service with Andy. The only room for improvement: had to wait 20 minutes to have my car brought back. Not worth deducting a star. only room for improvement: had to wait 20 minutes to have my car brought back. Not worth deducting a star. More
Marc Nappi was the advisor for the service appointment of my BMW 328I. He was wonderful -- very thorough and professional. I'd highly recommend him. my BMW 328I. He was wonderful -- very thorough and professional. I'd highly recommend him. More
Bahman was top notch. He was very communicative and accomodating. He made the purchasing process very easy. Would definitely recommend Bahman and Mt. View BMW. accomodating. He made the purchasing process very easy. Would definitely recommend Bahman and Mt. View BMW. More
I have my disappointments from my previous advisers recommending unnecessary service maintenance. Branden is exceptional a good listener and acted professionally in taking care of all my car service recommending unnecessary service maintenance. Branden is exceptional a good listener and acted professionally in taking care of all my car service requirement. More
As always, Wayne Chan was thorough, proactive and accommodating throughout the whole process. I went in for an engine oil change in the morning and my car was ready in the afternoon. Fantastic servic accommodating throughout the whole process. I went in for an engine oil change in the morning and my car was ready in the afternoon. Fantastic service! More