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BMW of Mountain View

Mountain View, CA

Overview
Reviews
Vehicles
4.7
1,046 Reviews
Call Dealership (888) 720-5017
View Awards

150 East El Camino Real

Mountain View, CA

94040

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Showing 1,046 reviews

June 04, 2024

BMW of Mountain View, and especially my advisor, Kevin Loftus, provided exceptional care for my vehicle, ensuring it ran smoothly and efficiently. I am especially pleased with how conscientiously and meti More

by me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Loftus
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Helpful
June 03, 2024

We had very good experience. We worked with Robert and he is the best. Highly recommended. More

by Xiao-Yu
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert
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Jun 05, 2024 -

BMW of Mountain View responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of BMW of Mountain View and we hope to be of service again in the future.

Helpful
June 02, 2024

The Experience was hassle free and quick. E were able find car we wanted, test drive it and drive out within hour or so More

by SUJITH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Me g
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Jun 04, 2024 -

BMW of Mountain View responded

Sujith, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Helpful
May 31, 2024

Kevin LOFTUS, my service rep, is the best… cares, follows up. Available via text…he’s a10+! More

by sherieberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Loftus
Report | Print
Jun 01, 2024 -

BMW of Mountain View responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

Helpful
May 31, 2024

The services requested were completed in a reasonable time w/ timely updates. The scheduling was very easy through the website. More

by hanjun_cho03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Nappi
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Jun 02, 2024 -

BMW of Mountain View responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
May 31, 2024

Service is very good, I brought my car several times in for diagnosis and they took care of the all the issues every time. I recommend this dealership for service and diagnosis. More

by DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
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Jun 03, 2024 -

BMW of Mountain View responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Mountain View. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Helpful
May 29, 2024

Service advisors are super helpful, and the service is always quick (often same day) and effective. Labor is expensive, but you get what you pay for with BMW of Mountain View More

by ReviewAuthor123456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Loftus
Report | Print
May 30, 2024 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
May 29, 2024

Mark is an excellent sales, he provided me with all information I need. And he is very professional, I am willing to introduce him to my friends who want to buy a car as well. More

by ziyuansh96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
May 30, 2024 -

BMW of Mountain View responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
May 29, 2024

My service advisor Kyle was very good 👍. I recommend him. I will bring my car again when I need any service in the future. More

by jsroh
Service Time
Recommend Dealer
Yes
Employees Worked With
Kyle
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May 31, 2024 -

BMW of Mountain View responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Mountain View. Thanks for the recommendation, and have an amazing day!

Helpful
May 27, 2024

Jason Martinez was great. Very knowledgeable, friendly and helpful. I would happily work with him again. More

by Jwm408
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Martinez
Report | Print
May 28, 2024 -

BMW of Mountain View responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Mountain View. If you ever need help, just give us a call. Happy motoring!

Helpful
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