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BMW of Mountain View

Mountain View, CA

4.7
1,060 Reviews

150 East El Camino Real

Mountain View, CA

94040

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Showing 1,060 reviews

August 20, 2021

Wayne Chan was the advisor for the service of my BMW 328i. I highly recommend Wayne who is personable, knowledgeable and professional. Excellent customer service! More

by lorettamt24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
Aug 30, 2021 -

BMW of Mountain View responded

We are pleased to hear you had such a positive experience with us! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

August 19, 2021

First class customer service! Sales is legitimately interested in solving your problem, not selling you another car. Extremely recommend this dealership. If you’re thinking about buying a new vehicle, More

by emanueldesouza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Welsh, Haddi Davoodi
Aug 22, 2021 -

BMW of Mountain View responded

Hi, thanks so much for the warm recommendation of the team here at BMW of Mountain View. We always strive to provide personable and excellent customer service. Thank you again for the review! Take care!

August 19, 2021

Great experience doing annual service with Andy. The only room for improvement: had to wait 20 minutes to have my car brought back. Not worth deducting a star. More

by alex.freed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
Aug 22, 2021 -

BMW of Mountain View responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

August 18, 2021

With Adam & Leo I was able to trade-in my old car and drive away my new car in just few hours! Fantastic job indeed! More

by msv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam, Leo
Aug 22, 2021 -

BMW of Mountain View responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Mountain View. We do hope we can be of assistance in the future. Take care!

August 17, 2021

Marc Nappi was the advisor for the service appointment of my BMW 328I. He was wonderful -- very thorough and professional. I'd highly recommend him. More

by GraceK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Nappi
Aug 22, 2021 -

BMW of Mountain View responded

Hi Gracek, thank you for your kind review; we are happy to pass along your comments to Marc here at BMW of Mountain View! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 13, 2021

You have alternatives on where you can buy a BMW, buy at the end of the day it comes down to people and Joe Wahler is the best. More

by michaelolynch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Wahler
Aug 17, 2021 -

BMW of Mountain View responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Mountain View! If you ever need help, just give us a call. Happy motoring!

August 11, 2021

Bahman was top notch. He was very communicative and accomodating. He made the purchasing process very easy. Would definitely recommend Bahman and Mt. View BMW. More

by tschonher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bahman Farzan
Aug 16, 2021 -

BMW of Mountain View responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 10, 2021

I have my disappointments from my previous advisers recommending unnecessary service maintenance. Branden is exceptional a good listener and acted professionally in taking care of all my car service More

by greg realin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember
Aug 16, 2021 -

BMW of Mountain View responded

Hi Greg, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 10, 2021

As always, Wayne Chan was thorough, proactive and accommodating throughout the whole process. I went in for an engine oil change in the morning and my car was ready in the afternoon. Fantastic servic More

by David Cao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
Aug 16, 2021 -

BMW of Mountain View responded

Hi David, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 09, 2021

Very courteous and professional service. Easy and very convenient. Friendly staff and quick turn around. More

by MSP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
Aug 16, 2021 -

BMW of Mountain View responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

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