BMW of Mountain View

Excellent service. Always on time and professionally done. They explain you everything what needs to be done and call you if anything is needed in addition to be done. I like working with Branden Casey. done. They explain you everything what needs to be done and call you if anything is needed in addition to be done. I like working with Branden Casey. He is a professional, doing excellent job. More

Great customer serviceSiavash listened to what I was Great customer service Siavash listened to what I was looking for and followed up as something came up. Great customer service Siavash listened to what I was looking for and followed up as something came up. More

Mark took care of my maintenance and oil leak. He went out of his way to ensure I didn't pay an excessive amount for my repair. Much appreciated. out of his way to ensure I didn't pay an excessive amount for my repair. Much appreciated. More

I've been going here for ~10 years to service 3 Bimmers over that time. Service rep, Wayne Hong is excellent. Clear communication and courteous. over that time. Service rep, Wayne Hong is excellent. Clear communication and courteous. More

Appreciated the great updates on the progress of repairs on my vehicle. Branden was great about keeping in the loop. on my vehicle. Branden was great about keeping in the loop. More

I appreciate that my sales associate answered my questions quickly and with knowledge. Friendly, professional, and not too pushy. questions quickly and with knowledge. Friendly, professional, and not too pushy. More

Sia is a really good seller. He helped me a lot in financing. I don’t need to worry about too many things with his help. And Steve is very friendly and nice! financing. I don’t need to worry about too many things with his help. And Steve is very friendly and nice! More

Just purchased a CPO and had a lovely experience with the dealership. They were fantastic dealership. They were fantastic More

We have had an intermittent noise when starting car for over a year. Brought back for Joe Wahler(who is awesome) to investigate. We have been going to East Bay BMW since we moved. We were concerned as the over a year. Brought back for Joe Wahler(who is awesome) to investigate. We have been going to East Bay BMW since we moved. We were concerned as the car is just out of warranty but the car has been doing this for over a year. Joe and Brendan kept the car for a few days and have assured us all is well More

Excellent 20K service from start to finish. I was kept fully informed of all the issues and suggested service items. Loaner pickup and dropoff worked perfectly. Very polite and helpful staff. fully informed of all the issues and suggested service items. Loaner pickup and dropoff worked perfectly. Very polite and helpful staff. More