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BMW of Mountain View

Mountain View, CA

Overview
Reviews
Vehicles
4.7
1,079 Reviews
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150 East El Camino Real

Mountain View, CA

94040

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Showing 1,079 reviews

October 16, 2021

For the most part, the welcome from retired Pete and Manny, and now his replacement (do not know her name) have been terrific. Setting appointment and loaners is a real plus. More

by jgaradis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Chan, Welcome lady.
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Oct 19, 2021 -

BMW of Mountain View responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 14, 2021

Sean was professional, knowledgeable and wanted to earn my business. The entire process from walk-in to test drive to purchase was very easy and efficient! More

by Susan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean
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Oct 19, 2021 -

BMW of Mountain View responded

Hello Susan, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 12, 2021

The Service Advisor Wayne was friendly, professional, and efficient. Wayne was informative and thorough through out the whole repair process. More

by Jorge Melendez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
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Oct 18, 2021 -

BMW of Mountain View responded

Hi Jorge, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 11, 2021

Great service, easy scheduling, prof inspection, honest advise, convenient location, not too many loaner cars More

by Ilandaskal85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Simental
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Oct 14, 2021 -

BMW of Mountain View responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

October 10, 2021

Sean went above and beyond to help me finding my car new car l. He let me test drive the vehicle at home More

by radiant_motley_0g
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
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Oct 11, 2021 -

BMW of Mountain View responded

Hi, we are pleased to hear you had such a positive experience with us. It means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

October 09, 2021

BMW of Mountain View personal are very efficient my transaction went very smooth stress-free. Im a proud owner 2022 BMW X7. Highly recommend this place. Best regards Jose Magana More

by Joemagana28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Welsh
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Oct 11, 2021 -

BMW of Mountain View responded

Hi, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of BMW of Mountain View and we hope to be of service again in the future.

October 08, 2021

very courteous service advisor, all work done on time and correctly I have no complaints More

by ersntabne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sorry I lost his name
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Oct 11, 2021 -

BMW of Mountain View responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 07, 2021

Excellent service provided by all. I have no complaints and will return in the future. More

by Husker38ms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
Report | Print
Oct 09, 2021 -

BMW of Mountain View responded

Hi, thank you so much for the positive review! We look forward to your next visit! Take care!

October 07, 2021

Great experience buying car from mountain view bmw. Sean was really helpful and I would surely recommend him. More

by ahuja101992
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
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Oct 09, 2021 -

BMW of Mountain View responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 07, 2021

After sending photos to me via email, he refused to sell to me because I lived out of state. More

by Taffy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leonardo Lunardi
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Oct 09, 2021 -

BMW of Mountain View responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (650) 200-0149 to discuss what we can do to help.

Oct 09, 2021 -

Taffy responded

Don't worry about - it's YOUR loss. I purchased a much better vehicle elsewhere and take delivery of that vehicle in a couple of days. YAHOO for me!!!

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