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BMW of Mountain View

Mountain View, CA

4.7
1,079 Reviews
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150 East El Camino Real

Mountain View, CA

94040

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Showing 1,079 reviews

November 09, 2021

Awesome service! The Best professional and down to earth guys! Special Thanks to Mark S. More

by JohnGR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark S., Alex and Namath 🙏🏽
Nov 10, 2021 -

BMW of Mountain View responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 09, 2021

Great costumer service, the salesman is really knowledgeable. Very good purchase experience and satisfied with the drive experience. More

by Shan Gao
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric peng
Nov 14, 2021 -

BMW of Mountain View responded

Hi Shan, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 09, 2021

Great service at this dealership. The salesman Adams was very courteous and on schedule. He provided good information about the vehicle. More

by Ben Gosain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Xavier and Ben
Nov 14, 2021 -

BMW of Mountain View responded

Hi Ben, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 08, 2021

Brought my leased BMW 330e to service for. brake fluid. Wayne Chan was the service manager. They did a great job taking care of my car. The communication was great too. I got a loaner car after I dropped m More

by jz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
Nov 10, 2021 -

BMW of Mountain View responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of BMW of Mountain View and we hope to be of service again in the future.

November 08, 2021

Customer service is pretty seamless and easy to work with. Communications system also helps to keep track of appointment progress. More

by williamhhess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
Nov 10, 2021 -

BMW of Mountain View responded

Hi, thank you so much for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 06, 2021

Leo (sales) and Bentz (finance) were outstanding . Smart, informed, honest and helpful. I will skew towards BMW in my next car purchase because of my experience here. More

by Jbdwhite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou, bentz
Nov 08, 2021 -

BMW of Mountain View responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Have a good day!

November 06, 2021

I enjoyed the service a great deal. My adviser Mark Nappi was more than perfect! More

by andre.g.petukhov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Nappi
Nov 06, 2021 -

andre.g.petukhov responded

Thanks for the service! Thanks Mark!

November 05, 2021

The service here is very good.Staff are attentive and The service here is very good. Staff are attentive and professional .I'll be back again More

by Cai
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Hong
Nov 08, 2021 -

BMW of Mountain View responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Have a good day!

November 05, 2021

Truly the absolute best customer service! I’ve been to Peter Pan bmw in San Mateo/Burlingame to have my car serviced since they’re closer to my home, and big mistake as they were just terrible, and lacked More

by persianprincessmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel, Sean
Nov 08, 2021 -

BMW of Mountain View responded

Hi. We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

November 05, 2021

Excellent service and communication. Would highly recommend the service department. We have used this dealership for all of our vehicles and have always been very satisfied. More

by m.nehemiah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hagar
Nov 08, 2021 -

BMW of Mountain View responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Mountain View. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Have a great day!

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