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BMW of Mountain View

Mountain View, CA

Overview
Reviews
Vehicles
4.7
1,092 Reviews
Being of the largest BMW dealerships in Silicon Valley, BMW of Mountain View is the premier destination for all new and pre-owned BMW cars and SUVs. Located in Mountain View at the corner of Grand and El Camino Real, our showroom is easy to find! With an extensive inventory of both new and pre-owned BMW cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit BMW of Mountain View in-person and find your prefect car or SUV today!
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150 East El Camino Real

Mountain View, CA

94040

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Showing 1,092 reviews

November 27, 2021

Kevin Butler was a great sales person. He was knowledgeable about the features of the X5 45e I was interested in yet was not pushing to try and make me buy any car on the lot. I ended up orderin More

by anishvg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Butler and Hadi Davoodi
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Dec 03, 2021 -

BMW of Mountain View responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

November 23, 2021

Even inventory was low but Eric was able to locate the car we wanted , he’s really knowledgable and patient, we were lucky to have his help More

by Karen Lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Peng
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Nov 26, 2021 -

BMW of Mountain View responded

Hi Karen, we're happy you found our staff to be so supportive during your experience here at BMW of Mountain View. Thank you so much for your feedback! We hope you have a great day!

November 23, 2021

Called and made an appointment for the next day. 30 min before my appointment they called to tell me the car I was looking into had sold. Really shouldn’t be wasting people’s time like that. Would not reco More

by FordGuy94
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales Rep
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November 22, 2021

Appointment on time. Service manager Wayne Hong excellent. Service finished in time. Definitely recommend BMW of Mountain View. More

by greaches
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Nov 24, 2021 -

BMW of Mountain View responded

Hi, thank you for your kind review; we are happy to pass along your comments to Wayne here at BMW of Mountain View! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

November 21, 2021

feel like I was trigged into get in a four-wheel alignment, should've been more upfront w/r/t whether this was truly needed More

by xug2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sydney Thorp
Report | Print
Nov 24, 2021 -

BMW of Mountain View responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

November 20, 2021

Bought a new BMW X5 and very pleased with my experience. The communication was very clear, the transaction was hassle-free and quick. More

by pal4lyphe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo L, Sydney Thorp
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Nov 24, 2021 -

BMW of Mountain View responded

Hi. We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 19, 2021

Highly recommended for their excellent service and the employees are very friendly and helpful. The Technician are highly trained and professional especially my advisor named Brandon Casey, thanks. More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon casey, Sydney Thorp
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Nov 24, 2021 -

BMW of Mountain View responded

Hi Greg, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of BMW of Mountain View and we hope to be of service again in the future.

November 19, 2021

Wayne Chan is the best!! I drive from San Francisco because of the service here More

by susanmarsch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
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Nov 24, 2021 -

BMW of Mountain View responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 18, 2021

Service advisor, Wayne Chan is very helpful and friendly. The environment is very clean, too. More

by Alice yan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan, Wayne
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Nov 22, 2021 -

BMW of Mountain View responded

Hello Alice, we appreciate you taking the time to leave us this feedback. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

November 16, 2021

Very pleased with service from Wayne Hong and company Thanks for taking care of my needs. More

by dvanatta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Hong
Report | Print
Nov 20, 2021 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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