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BMW of Mountain View

Mountain View, CA

4.7
1,079 Reviews
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150 East El Camino Real

Mountain View, CA

94040

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Showing 1,079 reviews

December 05, 2021

professional organized, and excellent with communication work was done as promised and car came back clean More

by btauscher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 08, 2021 -

BMW of Mountain View responded

Hi, we are so happy to read such a great review about BMW of Mountain View! Thank you, and have a fantastic day!

December 05, 2021

This dealership is the best I have ever visited in the bay area. They offered the free lyft ride which was very convenient for me to commute to and from their location. Marc was very helpful and willing t More

by jinjinshao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 08, 2021 -

BMW of Mountain View responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of BMW of Mountain View and we hope to be of service again in the future.

December 03, 2021

Very truthful when coming down to the final deal with buying a car. Drove the car 500 miles back home and car was great. More

by Blake.Bakosh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo
Dec 06, 2021 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 01, 2021

My service advisor Mark Nappi was amazing. I had a complicated situation and he totally came through for me. The Management at the dealership is also very friendly and accommodating. More

by VS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Nappi
Dec 06, 2021 -

BMW of Mountain View responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 30, 2021

I’ve been very satisfied with my experiences at BMW of Mtn View. The processes for service drop-off, loaner cars, and pick up have gone smoothly and efficiently at each of my multiple visits. More

by Gz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Simentel
Dec 03, 2021 -

BMW of Mountain View responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Mountain View. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 30, 2021

Kevin Butler was a very helpful sales person. We came in without an appointment and Kevin showed us the vehicles we were looking for. He was knowledgable about the vehicles and we ended up getting an X3. We More

by lbeier125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 03, 2021 -

BMW of Mountain View responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kevin here at BMW of Mountain View! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 27, 2021

Kim Quach was very helpful for my car. I have contacted Kim from Oct when the car still on the road, and answered a lot my questions. More

by TUNG YUEN WAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Quach
Dec 03, 2021 -

BMW of Mountain View responded

Hi Tung, it is great to read such wonderful comments about your experience with us! Feel free to stop by if you ever need any more help.

November 27, 2021

Kevin Butler was a great sales person. He was knowledgeable about the features of the X5 45e I was interested in yet was not pushing to try and make me buy any car on the lot. I ended up orderin More

by anishvg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Butler and Hadi Davoodi
Dec 03, 2021 -

BMW of Mountain View responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

November 23, 2021

Even inventory was low but Eric was able to locate the car we wanted , he’s really knowledgable and patient, we were lucky to have his help More

by Karen Lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Peng
Nov 26, 2021 -

BMW of Mountain View responded

Hi Karen, we're happy you found our staff to be so supportive during your experience here at BMW of Mountain View. Thank you so much for your feedback! We hope you have a great day!

November 23, 2021

Called and made an appointment for the next day. 30 min before my appointment they called to tell me the car I was looking into had sold. Really shouldn’t be wasting people’s time like that. Would not reco More

by FordGuy94
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales Rep
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