BMW of Mountain View

Performed service as agreed to. Comfortable and clean waiting area. Service manager provided an honest assessment rather than pushing to perform unnecessary work on the car. Comfortable and clean waiting area. Service manager provided an honest assessment rather than pushing to perform unnecessary work on the car. More

Our interaction with the service department and especially Mark S. has always been great. He is extremely helpful and knowledgeable. This is our 3rd car that we service with Mountain View (although especially Mark S. has always been great. He is extremely helpful and knowledgeable. This is our 3rd car that we service with Mountain View (although we bought one of our cars here). We continue to come here because of the professionalism and great customer service from Mark S. And his team. More

Andy is just amazing service advisor. Best advice for all repairs. Very responsive and quick. Best advice for all repairs. Very responsive and quick. More

I trust BMW of Mountain View with my car because of Wayne Hong. He is just exceptional and takes care of the customer. He listens to the customers and makes sure that every single concern is addressed. He fo Hong. He is just exceptional and takes care of the customer. He listens to the customers and makes sure that every single concern is addressed. He follows up diligently giving updates and recommendations on what the service technician find. During my recent visit, I was blown away when he texted me a video of the car in service and what they found. It was amazing!!! Keep up the great work Wayne!!! More

My favorite place to service my car! Excellent job Wayne Hong. This dealership has stepped up their game to provide excellent service and build a top notch facility. I will consider buyi Excellent job Wayne Hong. This dealership has stepped up their game to provide excellent service and build a top notch facility. I will consider buying my next BMW here if they keep this quality of services high More

I got a BMW 2 series lease with BMW of Mountain View. From the beginning, it has been one of best experience as a customer buying/leasing a car. I really value the customer service and customer care that From the beginning, it has been one of best experience as a customer buying/leasing a car. I really value the customer service and customer care that this company has from day one. I'd strongly recommend friends and family to do business here if they plan to buy or lease a new vehicle. More

BMw of Mountain View Dealership is so new and clean. Very comfortable . excellent services and more! Very comfortable . excellent services and more! More

Replace tire was recommend. Replace tire price was little higher than expected. Price higher than outside tire shop. Replace tire price was little higher than expected. Price higher than outside tire shop. More

It was the most pleasant dealership I have ever been to. The people were extremely kind The people were extremely kind More

We purchased a new BMW X5 from BMW Mountain View. It was a pleasant and quick experience. The only issues we ran into were because of our bank which had a daily transaction limit and we had to go bac It was a pleasant and quick experience. The only issues we ran into were because of our bank which had a daily transaction limit and we had to go back the next day with a cashier's check. As promised by the dealership, we were in and out the second day and it was hassle free. More