BMW of Mountain View

Outstanding service, friendly and helpful team, clear and timely communications, The team goes out of their way to create a very pleasant customer service experience. timely communications, The team goes out of their way to create a very pleasant customer service experience. More

The dealership is very modern and spacious. The waiting area is very relaxing with complementary snacks and coffee. The staff are very friendly and knowledgeable. Bahman Kamali was very helpful The waiting area is very relaxing with complementary snacks and coffee. The staff are very friendly and knowledgeable. Bahman Kamali was very helpful. More

They are very friendly, responsible and dedicated and in order to provide a very attentive service.Justin is very good. order to provide a very attentive service.Justin is very good. More

Very pleased with the Service Department and my service advisor, Hugo. I look forward to my next scheduled visit in one year. advisor, Hugo. I look forward to my next scheduled visit in one year. More

Thank you very much for the great service, I had a great experience In this place. experience In this place. More

I brought my car in for service for a drive train malfunction and for an ambient lighting issue. My SA told me the malfunction was a glitch even though it happened multiple times and he said the ambi malfunction and for an ambient lighting issue. My SA told me the malfunction was a glitch even though it happened multiple times and he said the ambient lighting wasn’t covered by warranty even though I bought a platinum pack from BMW. I took it to a different dealer and they found a coolant leak and were able to get bmw to cover the ambient lighting. It’s ridiculous they weren’t able to help me out but thankfully the other dealer did and got my issues sorted asap. More

This dealership is clean and the staff are professional. My advisor Wayne Chan was very efficient and communicates well. He arranged my rides which made it very easy to have service done at this location. My advisor Wayne Chan was very efficient and communicates well. He arranged my rides which made it very easy to have service done at this location. I loved the video the tech took who explained the work he had performed. More

Met with Suraj to see a pre owned 2015 Audi A8, and had a very pleasant experience. He was very helpful and attentive to all my questions and concerns. The price and features of car were as advertised an a very pleasant experience. He was very helpful and attentive to all my questions and concerns. The price and features of car were as advertised and the whole environment was no pressure and relaxed. The car was cleaned and detailed and looked even better than the photos. Suraj was with us the whole time to make sure transaction was done to my satisfaction. The two gentlemen in the finance office were helpful and took time to explain everything in detail and also answered my questions patiently. I would recommend this establishment for new and used cars. More

Justin the sale-man was very knowledgeable and very helpful with making our decision to purchase the 2022 BMW 228i xdrive. Justin was outstanding! The best salesman we’ve ever dealt with! helpful with making our decision to purchase the 2022 BMW 228i xdrive. Justin was outstanding! The best salesman we’ve ever dealt with! More

Good communication, excellent service experience. Would recommend for service for BMW. Been a regular customer for over a decade Would recommend for service for BMW. Been a regular customer for over a decade More