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BMW of Mountain View

Mountain View, CA

Overview
Reviews
Vehicles
4.7
1,082 Reviews
Being of the largest BMW dealerships in Silicon Valley, BMW of Mountain View is the premier destination for all new and pre-owned BMW cars and SUVs. Located in Mountain View at the corner of Grand and El Camino Real, our showroom is easy to find! With an extensive inventory of both new and pre-owned BMW cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit BMW of Mountain View in-person and find your prefect car or SUV today!
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150 East El Camino Real

Mountain View, CA

94040

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Showing 1,082 reviews

June 06, 2023

I brought my car in for service for a drive train malfunction and for an ambient lighting issue. My SA told me the malfunction was a glitch even though it happened multiple times and he said the ambi More

by nagpalv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel
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Jun 09, 2023 -

BMW of Mountain View responded

Hello, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (650) 200-0149 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

June 04, 2023

Good communication, excellent service experience. Would recommend for service for BMW. Been a regular customer for over a decade More

by Maneesh Saxena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Chan , Kevin Hagar
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Jun 06, 2023 -

BMW of Mountain View responded

Hi Maneesh, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Mountain View and we hope to be of service again in the future.

June 03, 2023

They provide efficient services. I wait at the customer lounge for services, it only took 1.5 hours More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Could not remember
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Jun 05, 2023 -

BMW of Mountain View responded

Hi Mike, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 03, 2023

It is easy to schedule for an appointment. Service advisor is very friendly and helpful. The environment is very comfortable. More

by lifei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ossello
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Jun 05, 2023 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 03, 2023

Promp, professional service. Nice people. Good coffee. Will come back again and again and again. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jun 05, 2023 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 02, 2023

Justin was prompt and my car was ready on time. Great service all around.. will go back More

by robert_a_abedi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Jun 06, 2023 -

BMW of Mountain View responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 01, 2023

Polite, knowledgeable staff. Quick check-in. And decent to terrific service. They could do a better job cleaning up the car though. When a BMW comes out with more water splash ma More

by AK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc, who is fabulous
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Jun 05, 2023 -

BMW of Mountain View responded

Hi, thank you for taking the time to leave us feedback. If you have any further questions, please give us a call. We're always happy to help!

June 01, 2023

They are a professional and pleasant team to work with! This is my 3rd car with them. More

by rowehoffer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bahman Farzan
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Jun 05, 2023 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 31, 2023

Very professional service. Completed the jobs as expected . Thanks you very much Mountain View service team. More

by lam8787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
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Jun 05, 2023 -

BMW of Mountain View responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 31, 2023

Kevin was the best advisor. He accommodated all my requests. I feel grateful about him. More

by quanglu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
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Jun 05, 2023 -

BMW of Mountain View responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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