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BMW of Mountain View
Mountain View, CA
1,082 Reviews
Being of the largest BMW dealerships in Silicon Valley, BMW of Mountain View is the premier destination for all new and pre-owned BMW cars and SUVs. Located in Mountain View at the corner of Grand and El Camino Real, our showroom is easy to find! With an extensive inventory of both new and pre-owned BMW cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit BMW of Mountain View in-person and find your prefect car or SUV today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,082 reviews
July 10, 2023
all the employees were very friendly and helpfull,I received a great service and customer service, fast transaction and very friendly environment. received a great service and customer service, fast transaction and very friendly environment. More
by shararehsaedi
Employees Worked With
bahman farzan
July 09, 2023
The service advisor is was fine, just i would be better if he was more communication with the customer. I had to call to know the status of my car. It would like to get info of my car at least once a week if he was more communication with the customer. I had to call to know the status of my car. It would like to get info of my car at least once a week to know the status of the service. More
by Ramon Avila
Employees Worked With
Wayne Chan
July 08, 2023
Their personality changes when you are not happy with the numbers. They sold me the car that was not ready for sale. It was sticky on the inside, dry food, dirty, even though they said that they gonna detail numbers. They sold me the car that was not ready for sale. It was sticky on the inside, dry food, dirty, even though they said that they gonna detail it. More
by deniska
Employees Worked With
Gia
July 07, 2023
I could never get a response from the Service department in time regarding my complaint. It took two attempts over six months for the service regarding the recall notice to get it done. all the recommendati in time regarding my complaint. It took two attempts over six months for the service regarding the recall notice to get it done. all the recommendations for service were good but were expensive. More
by smusa
Employees Worked With
NA
July 06, 2023
The technician was very helpful and he gave me all the information about what it needs to be done to my vehicle and provided me with an excellent customer service information about what it needs to be done to my vehicle and provided me with an excellent customer service More
by Alexa
Employees Worked With
Kevin
July 06, 2023
Gica was very nice and helpful and G (the Finance Manager) was the best dealer rep I have ever worked with. The final signing process with him was the best I have experienced (I've been buying cars Manager) was the best dealer rep I have ever worked with. The final signing process with him was the best I have experienced (I've been buying cars for 35 years). Overall the process was straightforward and pleasant, although it took too long. True, I had a trade-in, but I paid with a check and it still took 4 hours. I also disagree with the requirement to run a credit check on me when I am effectively paying cash. Not sure why calling the Bank and verifying funds wasn't an option. More
by rwdaniel
Employees Worked With
Gica Tugui, G
