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BMW of Mountain View
Mountain View, CA
1,082 Reviews
Being of the largest BMW dealerships in Silicon Valley, BMW of Mountain View is the premier destination for all new and pre-owned BMW cars and SUVs. Located in Mountain View at the corner of Grand and El Camino Real, our showroom is easy to find! With an extensive inventory of both new and pre-owned BMW cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit BMW of Mountain View in-person and find your prefect car or SUV today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,082 reviews
July 21, 2023
These people are advertising two 2023 BMW X5s for sale that are NOT available. I've been working with two different salespeople, both of whom are nice people but who are not good at dealing with a custom that are NOT available. I've been working with two different salespeople, both of whom are nice people but who are not good at dealing with a customer who is really motivated to see and buy a car. The BMWs in question are both Phytonic Blue, MSport package, fully loaded and are currently being used as loaners. The pictures on the site are stock pictures, and although I've asked several times, I've had no success getting an actual picture of the actual cars. Basically, I'm being told that although the cars are allegedly for sale, and I keep getting cars.com sending me these cars as available purchase options for my search, the sales people are unable to send me pictures, provide a purchase price, or arrange a time for me to see or drive the car(s) because they are in the loaner department and haven't been "released" yet. But they'll let me know soon, maybe in a day or two. Oh wait, the GM isn't available. Oh wait, we're both off on Mon and Tues so one of us will be back with you on Wed. This has gone on for two weeks, with no firm information on when at least one of the cars will be available to view or drive, no pictures, and no asking price. Can they advertise a car for sale if it's not?? I'm very frustrated. More
by mcorio
Employees Worked With
Izzideen Abuebaid and Jica Tugui
July 19, 2023
Nice and sweet customer service in help with purchasing my first BMW car. Explain every process thoroughly. Looking forward to build a long term relationship. Recommend! my first BMW car. Explain every process thoroughly. Looking forward to build a long term relationship. Recommend! More
by Janice
Employees Worked With
Suraj Viswanathan
July 16, 2023
We had a great experience. Thanks to Kevin for all the help from test driving to final purchase. All the employees were very friendly and helpful. Enjoying our new iX drive. T Thanks to Kevin for all the help from test driving to final purchase. All the employees were very friendly and helpful. Enjoying our new iX drive. Thanks More
by Abhi
Employees Worked With
Kevin Butler
July 16, 2023
Great experience has been going there for about 3 years now my old adviser John Roy was great now I have another adviser Marc Nappi GREAT always helpful definitely recommended now my old adviser John Roy was great now I have another adviser Marc Nappi GREAT always helpful definitely recommended More
by Rajneesh4711
Employees Worked With
Marc Nappi
