BMW of Mountain View

My wife and I bough a new BMW X1 from BMW of Mountain View. We had to order a new vehicle from the factory and Eric the sales person was of great help all the way, including giving us regular updates whi View. We had to order a new vehicle from the factory and Eric the sales person was of great help all the way, including giving us regular updates while the vehicle is being built and shipped. They were also able to accommodate our busy schedules for the final purchasing paperwork so that I did not have to take time off work to visit the dealership. Even after the purchase I am getting regular follow-ups from Eric and others from the dealership offering to answer any questions I may have with the new car. It was overall a great experience and we have not yet taken advantage of all the programs BMW of Mountain View offers their new car customers. More

Dealership meet my needs, was schedule, greeted, welcomed and accommodated. Use of car service, lyte, was welcomed. and accommodated. Use of car service, lyte, was welcomed. More

update event was very much appreciated, tried before and turned away. This event made a big difference turned away. This event made a big difference More

Very pleased with this dealership and I feel confident. with the care my vehicle receives here. they were very busy and service was performed in a respectable amount of time. Hugo was very helpful and a goo with the care my vehicle receives here. they were very busy and service was performed in a respectable amount of time. Hugo was very helpful and a good part of the team. Thank you for your honesty and concerns in my behalf. More

Every time we bring our car for service, Marc is informative, responsive, and we feel well taken care of. informative, responsive, and we feel well taken care of. More

It is our first time to have our vehicle service by BMW Mountain View and we are really impressed. Our service advisor, Wayne Hong made sure every detail that needs to be checked and repaired were done co Mountain View and we are really impressed. Our service advisor, Wayne Hong made sure every detail that needs to be checked and repaired were done correctly and promptly. That you so much! More

Again, great service. My battery diied, and I was able to take it in in the pm and get it done early the next morning. Very customer focused. Wayne Chan is terrific My battery diied, and I was able to take it in in the pm and get it done early the next morning. Very customer focused. Wayne Chan is terrific More

Great experience, converting lease to purchase, with both the leasing manager, Joe Wahler and Finance Manager, Nick Kamala. the leasing manager, Joe Wahler and Finance Manager, Nick Kamala. More

The advisor was friendly and courteous. He spent time and reviewed the details with me when I requested. He spent time and reviewed the details with me when I requested. More

Waited for 30 minutes for the service representative on dropoff because he was in a meeting. What's the point of the reservation then? Also waited for 20+ minutes on pickup, because someone put the wrong dropoff because he was in a meeting. What's the point of the reservation then? Also waited for 20+ minutes on pickup, because someone put the wrong tag so they couldn't find my car... More