BMW of Mountain View

Have been going to this places since 2007 , and will continue to do so. The reason i went this time is to replace my run-flat tires as i did have a flat. It was covered by the hazard protection - no has continue to do so. The reason i went this time is to replace my run-flat tires as i did have a flat. It was covered by the hazard protection - no hassles there. But the only thing I can complain for is that they did not have the tire in stock and it took 5 days to get the my car back. but rest of the work was really good, and i do recommend this place. More

Great service and very professional approach. It was fast and my car was washed this time which is an improvement. It was fast and my car was washed this time which is an improvement. More

Justin was my adviser and he was very kind,helpful. My car service is always done with care.Always,great service.Thanks everyone who was involved on my car service. My car service is always done with care.Always,great service.Thanks everyone who was involved on my car service. More

An excellent dealer, provides all detailed information about the lease, very attentive, and highly recommended. about the lease, very attentive, and highly recommended. More

Justin, Cesar and the Loaner Team were awesome in assessing my vehicle needs and when an unexpected problem arose after departing the service center, i returned and the Loaner Team recognized my vehi assessing my vehicle needs and when an unexpected problem arose after departing the service center, i returned and the Loaner Team recognized my vehicle required immediate attention. The Loaner team received my vehicle and set me up with a loaner vehicle right away. Within 24 hrs the issue was resolved with full explanation and no charge. More

I have been a loyal customer to Mountain View BMW for over 20 years and I am happy to say that they continue to go above and beyond to keep their loyal customers coming back. I really appreciate being tr over 20 years and I am happy to say that they continue to go above and beyond to keep their loyal customers coming back. I really appreciate being treated with respect. I especially like the videos that show the diagnosed issue with your car providing transparency for service repairs. More

Mr PJ Roshan . MD is very kind hearted person and he understand the customer need and pain when car troubles. Other staff also very kind and helpful. MD is very kind hearted person and he understand the customer need and pain when car troubles. Other staff also very kind and helpful. More

Daniel has been super helpful and responsive, helped resolve the problem provided meaningfully feedback, great experience resolve the problem provided meaningfully feedback, great experience More

Excellent service, very helpful salesmen, Mark went out of his way to help me with my purchase!!! No pressure, just very pleasant experience!!! of his way to help me with my purchase!!! No pressure, just very pleasant experience!!! More

Great experience with service from start to finish. I am grateful for Wayne C. as my advisor. He's very true in that sense and doesn't try to upsell on unnecessary services...very responsive and friend I am grateful for Wayne C. as my advisor. He's very true in that sense and doesn't try to upsell on unnecessary services...very responsive and friendly. The transparency of the video walkabout of my car's undercarriage that was sent to me is absolutely appreciated and this is SOO cool BMW does this. I also like the new loaner car staff. Very friendly! When I picked up my car, it came back detailed (which I requested)...Wayne did me a solid on that one by going above and beyond. This was the best service experience I've had. Thanks! More